Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,110 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dispatch and so nice to be able to speak with someone about my online order”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback and for your support. X

Posted 4 years ago

“Great service and good selection”

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Posted 4 years ago

Dear Lisa, delighted to hear this. Thank you for leaving us such lovely feedback and for your support. X

Posted 4 years ago

“Loved the dresses as always - perfect fit and very quick delivery.”

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Posted 4 years ago

Thank you so much for leaving us such wonderful feedback, we really appreciate it. X

Posted 4 years ago

“Beautiful clothes. Well packaged, really excited to wear them!”

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Posted 4 years ago

Dear Emily, delighted to hear this and thank you for your wonderful support. X

Posted 4 years ago

“Feather and Stitch have a small team of stylish women who’ll work hard to find you a great outfit - and they’ll do this with a sense of fun and great charm. Getting you to consider outfits that you wouldn’t have picked out yourself is their forte. Shopping there is like having a stylish friend accompanying you - just exactly what a small boutique should offer!”

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Posted 4 years ago

Dear Liz, thank you so much for leaving us such wonderful feedback and for your continued and wonderful support. Hopefully see you in the boutique soon. X

Posted 4 years ago

“Beautifully packaged and quick delivery. Love the items thank you so much”

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Posted 4 years ago

Dear Olivia, we are delighted to hear this and thank you for your wonderful support. X

Posted 4 years ago

“Great communication, lovely service”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback and for your support. X

Posted 4 years ago

“Very helpful, friendly and swift service”

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Posted 4 years ago

Dear Ruth, thank you for leaving us such lovely feedback and for your wonderful support. X

Posted 4 years ago

“Speedy service and packaged well.”

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Posted 4 years ago

Delighted to hear this. Thank you for supporting us. X

Posted 4 years ago

“Easy to use, wonderful stock, order updates excellent and order received on time”

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Posted 4 years ago

Thank you so much for leaving us such lovely feedback and for your support. X

Posted 4 years ago

“Lovely to see somewhere that stocks essentiel Antwerp , loved my top. Wish I lived closer so I could try on some of the dresses as need some summer ones. Fast delivery to Belfast. Many thanks emma”

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Posted 4 years ago

Dear Emma, thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 4 years ago

“Fast service and really helpful with queries .. will be shopping with them again”

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Posted 4 years ago

Thank you for supporting us and for your wonderful comments. X

Posted 4 years ago

“Very effective to and helpful”

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Posted 4 years ago

Dear Sam, we are delighted to hear this. Thank you for supporting us. X

Posted 4 years ago

“First time I’ve ordered and I was impressed. Quick delivery and beautifully packed. The product description was spot on with great sizing advise so no need to return. Would definitely order again.”

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Posted 4 years ago

Dear Annette, we are thrilled to hear this. Thank you for taking the time to leave us such positive feedback and for your support. X

Posted 4 years ago

“Great service good advise on sizing”

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Posted 4 years ago

Dear Debbie, we are delighted to hear this and thank you for taking the time to leave us feedback. X

Posted 4 years ago

“Excellent service, beautifully packaged but the top itself was too big so had to return it.”

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Posted 4 years ago

Thank you for leaving us such positive feedback. We are sorry to hear the top was unsuitable but hope you will be. back shopping with us again soon. X

Posted 4 years ago

“Excellent service”

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Posted 4 years ago

Dear Stephanie, thank you for leaving us such positive feedback and for your support. X

Posted 4 years ago

“Great service amazing packaging”

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Posted 4 years ago

Dear Nevada, thank you so much for such positive feedback and for your support. X

Posted 4 years ago

“Always great customer service and website reviews about the products have always been really accurate in my experience.”

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Posted 4 years ago

Dear Shirley, thank you so much for such lovely feedback and we are delighted to hear you have enjoyed your shopping experience with us. X

Posted 4 years ago

“My experience was excellent.”

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Posted 4 years ago

Thank you so much for leaving us such great feedback, we are thrilled to hear this ! X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,110 reviews