Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,111 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely efficient service . Beautifully gift wrapped . Thank you. Will definitely shop with you again.”

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Posted 4 years ago

Dear Lesley, Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 4 years ago

“Order arrived quickly. Good value compared to other specialist clothing online shops.”

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Posted 4 years ago

We are delighted to hear such positive feedback, thank you so much for taking the time to do this. X

Posted 4 years ago

“Love Feather & Stitch! Great selection of quality clothes in brands I had never come across before but now love. Fabulous service and advice from the team - couldn’t ask for more!”

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Posted 4 years ago

Thanks so much Joanna for such lovely feedback. We really appreciate it and for your support. See you in the boutique soon. X

Posted 4 years ago

“Fab trousers wish I could get them in every colour.”

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Posted 4 years ago

Dear Joanne, so pleased you love your trousers, delighted to hear this. X

Posted 4 years ago

“Great service . Quality clothing”

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Posted 4 years ago

Thanks so much for taking the time to leave us such positive feedback, we are delighted to hear this.X

Posted 4 years ago

“Excellent shopping experience and sadly my purchase was unsuccessful however the returns snd refund procedure was most efficient and speedy.”

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Posted 4 years ago

Dear Wendy, Thank you so much for taking the time to leave us such positive feedback, we really appreciate this. X

Posted 4 years ago

“I pre-ordered a top from Feather & Stitch which was dispatched as soon as it came into stock. It arrived beautifully packed with a personalised note. Sadly the colours didn’t work so I sent it back. They acknowledged receipt of the return the day they received it and advised when the refund would be processed. Can’t fault their customer service.”

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Posted 4 years ago

Dear Christine, Thank you so much for taking the time to leave us such positive feedback. We are sorry that the top was not right but we hope to see you shopping with us again soon. X

Posted 4 years ago

“Lovely packaging and super quick delivery. Thank you!”

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Posted 4 years ago

Dear Kirsty, Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 4 years ago

“Great customer service”

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Posted 4 years ago

Dear Hilary, thank you so much for leaving us such positive feedback, we are thrilled to hear this. X

Posted 4 years ago

“Super speedy delivery and soooo pleased with my stunning Ba&sh skirt!!”

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Posted 4 years ago

We are delighted to hear you are pleased with your lovely skirt and thank you for leaving us such positive feedback. X

Posted 4 years ago

“As a new customer was very impressed with the quick delivery and absolutely loved what I bought!!”

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Posted 4 years ago

Dear Debbie, thank you so much for taking the time to leave us such positive feedback. We are delighted to have you as a new customer. X

Posted 4 years ago

“Excellent size guidance, great fit, quality product”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback, we are thrilled to hear this. X

Posted 4 years ago

“Fantastic service. Superspeedy delivery. Would highly recommend.”

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Posted 4 years ago

Dear Colette, we are thrilled to hear you are pleased with everything, thank you so much for supporting us. X

Posted 4 years ago

“Very prompt delivery. Beautifully wrapped with a lovely personal message inside. Love my new joggers.”

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Posted 4 years ago

Dear Di, Thank you so much for taking the time to leave us such positive feedback. We are delighted to hear you are pleased with your joggers, we love them too ! X

Posted 4 years ago

“Thank you - love my new blouse. Beautiful packaged and speedy delivery. x”

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Posted 4 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback, we are delighted to hear this and enjoy your new blouse. X

Posted 4 years ago

“Absolutely fantastic customer service. Really speedy delivery and immediate refunds for any returns. The items are packed beautifully - one of my new favourite places to shop.”

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Posted 4 years ago

Dear Catherine, Thank you so much for leaving us such positive feedback. We are thrilled to hear this. X

Posted 4 years ago

“Fast, efficient and great selection of clothes.”

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Posted 4 years ago

Dear Deborah, Thank you so much for taking the time to leave us such great feedback, we really appreciate your support. X

Posted 4 years ago

“I have just received my Essential Antwerp T Shirt. I am very impressed with the speed at which it was delivered and the personalised wrapping and card was a lovely touch. Will definitely be ordering for you again.”

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Posted 5 years ago

Dear Shahla, Thank you so much for leaving us such lovely feedback, we are thrilled to hear this and delighted you are happy with your purchase ! X

Posted 4 years ago

“Really pleased with my jacket very nicely wrapped lovely to support independent boutiques 😊 I shall most definitely return.”

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Posted 5 years ago

Dear Mandy, Thank you so much for leaving us such positive feedback, we are thrilled to hear this. X

Posted 4 years ago

“Bought from this boutique several times now and they're fab, stocking great brands. Fast and efficient delivery and great customer service makes shopping here very easy.”

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Posted 5 years ago

Dear Nicky, Thank you so much for taking the time to leave us such positive feedback, we are delighted to hear this and really appreciate your support. X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,111 reviews