Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,111 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Helpful staff and easy to get to speak to someone with any questions.”

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Posted 5 years ago

Thank so much for taking the time to leave us such positive feedback, we are delighted to hear this. X

Posted 4 years ago

“Fantastic purchase that was exactly as shown on the web site and incredibly prompt delivery. Highly recommend using F&S online and can’t wait to get back in store!”

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Posted 5 years ago

Dear Sharon, Thank you so much for leaving us such lovely feedback and for your support. We look forward to seeing you in the boutique very soon. X

Posted 4 years ago

“Blouse arrived beautifully packaged with a nice note”

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Posted 5 years ago

Delighted to hear your lovely feedback, thank you so much. X

Posted 4 years ago

Delighted to hear your lovely feedback, thank you so much. X

Posted 4 years ago

“I was contacted with an issue about the size and was grateful for their advice. My dress was well packaged and arrived quickly. The dress is beautiful and fits perfectly.”

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Posted 5 years ago

Dear Clare, Thank you so much for leaving us such great feedback, we are delighted to hear this. X

Posted 4 years ago

“Outstanding service thank you ❤️”

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Posted 5 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback. We are delighted to hear this. X

Posted 4 years ago

“A lovely choice of clothes. Even in lockdown the service was excellent. I had to reorder a different size and the whole transaction was speedy and I was informed of what was happening. Thanks again. I’m sure I’ll be shopping again with you soon!!”

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Posted 5 years ago

Dear Mandy, Thank you so much for taking the time to leave such lovely feedback for us, we really appreciate it. X

Posted 5 years ago

“Brilliant!”

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Posted 5 years ago

Dear Kerry, We are delighted you are happy with your shopping experience with us. X

Posted 5 years ago

“Always excited to receive a F&S parcel. Beautifully wrapped as always xx”

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Posted 5 years ago

Dear Sarah, Thank you so much for your wonderful support and for leaving us such lovely feedback. X

Posted 5 years ago

“Received my stunning top very promptly & beautifully wrapped ❤️ Unfortunately it was a little bit too big & after a quick email exchange they agreed to change it for a smaller size. I was very impressed to receive a phone call from them, confirming they are had received my returned top & were dispatching the replacement the same day. Such excellent, friendly & personal service. I’m absolutely delighted with my beautiful top & won’t hesitate to order from Feather & Stitch again. Thank you ❤️”

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Posted 5 years ago

Dear Helen, Thank you for leaving us such lovely feedback, we are so pleased that you have enjoyed shopping with us. X

Posted 5 years ago

“Super staff and super service. Thank you”

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Posted 5 years ago

Dear Marilyn, Thank you for your wonderful support, we really appreciate it. X

Posted 5 years ago

“Lovely skirt, well packaged and fast delivery.”

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Posted 5 years ago

Dear Nina, we are delighted you are pleased with your skirt. X

Posted 5 years ago

“Really quick delivery and awesome dress, thank you”

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Posted 5 years ago

Dear Anna, Thank you so much for leaving us such positive feedback, we are delighted you are pleased with your dress. X

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Dear Pauline, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 5 years ago

“Great dress and delivered promptly.👍xx”

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Posted 5 years ago

Dear Victoria, We are delighted you are happy with your dress. X

Posted 5 years ago

“Love my new jeans - beautifully packaged and they smell amazing, sounds strange but they really do!!! Excellent service and customer service was very good with any questions I had! Would definitely shop with Feather & Stitch again. Thank you”

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Posted 5 years ago

Dear Susan, We are delighted you are pleased with your jeans and thank you so much for taking the time to leave us such lovely feedback, we really appreciate it. X

Posted 5 years ago

“Wonderful! My order arrived beautifully-packaged, with a thoughtful handwritten note. I was advised when I placed the order that stock would be arriving at the end of February and the item arrived within a couple of days of that date so very happy!”

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Posted 5 years ago

Dear Sarah, Thank you so much for taking the time to leave us such lovely feedback, we really appreciate your support. X

Posted 5 years ago

“Brilliant, swift service.”

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Posted 5 years ago

Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 5 years ago

“Everything I have ordered from Feather & Stitch has arrived promptly and was beautifully packaged.”

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Posted 5 years ago

Dear Emma, Thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 5 years ago

“Gorgeous clothes. Great service. Love this indie boutique.”

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Posted 5 years ago

Dear Sarah, Thank you so much for leaving us such lovely feedback, we really appreciate your support. X

Posted 5 years ago

“My favourite shop - so sad I can't get there in person, but this is the next best thing! Great dress - can't wait to wear it, and looking forward to coming back into the shop for fabulous advice and selection!!”

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Posted 5 years ago

We are delighted to hear this. Thank you so much for leaving us such lovely feedback, we cannot wait to welcome you in the boutique very soon. X

Posted 5 years ago

Feather & Stitch is rated 4.9 based on 1,111 reviews