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Fetpak Holdings, LLC Reviews

4.8 Rating 3,098 Reviews
94 %
of reviewers recommend Fetpak Holdings, LLC
Company Reviews Metrics Info
4.8
Based on 3,098 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Fetpak Holdings, LLC Reviews

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Susan
Verified Buyer
“Ordered from this company and got the WORST junk. The paper bags came improperly shipped , all stacked together and the bags inside were ripped, stained,..just like some kids threw them into a box and sent them out to me. I feel like they were seconds..or thirds...not ordering again. Didn't send back cuz i didn't want to deal with the horrible customer service or pay for the return shipping. Just using them as lunch bags...need a lunch bag? I have LOTS of them..don't put anything too heavy in the bag..it might rip! I don't like to leave such a scathing review, but to be honest, i woudn't want others to deal with what i dealt with. They offered to have me send back the bags ( at my cost) then review at their discression what % of the bags were faulty then send back to me what was correct....please...are you kidding? Too much fuel waisted sending stupid bags back and forth across the US! I ordered from my usual contact...i won't stray again.”
Helpful Report
Posted 10 years ago
You sent us a photo of the bags and only a few pieces seemed to be damaged in transit. We offered to credit you or replace any damaged bags. However, you did not even open the bags in the other cases, you just seemed to want to reject everything. We just wanted you to inspect the entire shipment, not the few pieces that broke out of the cartons. When products arrive damaged, we try to always replace them, however replacing perfectly good items and sending merchandise across the country simply is not wise. Our Natural Kraft Paper Shopping Bags are all 1st Quality, Made in USA, and Made from 100% Recycled Materials. All are also FSC certified (Forest Stewardship Council US). For you to assume otherwise is just not correct.
Posted 10 years ago
Fetpak Holdings, LLC is rated 4.8 based on 3,098 reviews
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