Fetpak Holdings, LLC Reviews

Name: Fetpak Holdings, LLC
Address: 24832 Jericho Tpke, Floral Park, New York
Rating: 4.75

4.8 Rating 3,106 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

Metrics

Info

4.8

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

John Gilbert

Fetpak Holdings, LLC 5 star review on 26th February 2024

Michael Gates

Fetpak Holdings, LLC 5 star review on 21st August 2023

Nicole Tracz

Fetpak Holdings, LLC 5 star review on 1st February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place but shipping sucks”

Helpful Report

Posted 7 years ago

Hi Kurk, your order was delayed in transit by UPS. We shipped your order the same day you ordered on 10/24. A trailer arrived late to transfer in IL on 10/26. This delayed your order one day as you received it on 10/30. We are sorry your order was during transit. Please understand that this is an exception and over 95% of orders are delivered on time by UPS.

Posted 7 years ago

“Thank you for another seamless transaction.”

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Posted 7 years ago

Thank you Kathy. We appreciate your repeat business. Looking forward to continuing to serve you.

Posted 7 years ago

“quality poor earring slots needed to be cut to use. packing poor”

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Posted 7 years ago

If Item was damaged due to poor packing or defect we will replace. On the replacement the issue with the slots would be checked before shipping out another. Please email manager@fetpak.com with your invoice number and we can replace.

Posted 7 years ago

“Very pleased!!”

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Posted 7 years ago

Cindy, thanks for the 5 Star Review.

Posted 7 years ago

“The bags were very thin. I should have paid more attention to the density before ordering--my fault. Very fast shipping and good packing though.”

Fetpak Holdings, LLC 3 star review on 28th October 2018

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Posted 7 years ago

You ordered our Cellophane Bags which are .8 Mil. We stock Polypropylene Bags which are much thicker (1.5 Mil) and probably better for your needs. Here is the link... https://www.fetpak.com/index.php/polypropylene-bags-polypropylene-bags-clear-c-377_389_390 If you are unhappy and want to return for a refund and to reorder please call our Customer Service as they will be glad to help you with this.

Posted 7 years ago

“Your customer service is top . But the product I ordered was below average and I returned it. Waiting for a refund. I will give this company another chance.”

Helpful Report

Posted 7 years ago

Not sure why you felt our Strung Merchandise Tags were not up to standard, but they are a thick 13 pt and made in USA. We see you are returning these and once received we will issue a full refund for the cost of the tags. Sorry it didn't work out for you, we will do our best to make sure your next order does.

Posted 7 years ago

“great prices, fast delivery. Thank you!”

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Posted 7 years ago

Thank you for the positive review.

Posted 7 years ago

“always fast and prompt in their delivery”

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Posted 7 years ago

Laura, thank you for being a repeat customer and the 5 star review, we appreciate that.

Posted 7 years ago

“Was very pleased with the product and fast dekivery”

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Posted 7 years ago

Glad you are happy with our products and quick delivery. Thank you for the positive review.

Posted 7 years ago

“Great customer service!!! Super-fast shipping!!! Quality boxes!!! Thank you!!!”

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Posted 7 years ago

Thanks for the great review Laurel. We hope to continue to supply you with boxes in the future.

Posted 7 years ago

“Good pricing and free shipping at reasonable order amounts.”

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Posted 7 years ago

William, thanks for the positive review. We appreciate it.

Posted 7 years ago

“Thank you, I receive my order.”

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Posted 7 years ago

We appreciate the 5 star rating. Thank you.

Posted 7 years ago

“Good selection, no minimum, free shipping on orders over $85, fast delivery.”

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Posted 7 years ago

Thank you for the 5 star review and your positive comments.

Posted 7 years ago

“Always happy with my purchases. I've been ordering kraft boxes and bags for a few years now and the quality is always great and consistent! The shipping time is exceptional!!!!!!!!”

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Posted 7 years ago

Thank you for your positive comments Gina. We appreciate your repeat business with us and look forward to continuing to supply your needs in the future.

Posted 7 years ago

“I am a returning customer. Evert time I order something I am more than satisfied with my purchase. And that's why I will shop here again. The quality of the product is awesome and the shipping is VERY fast. Thank you for completing my order so fast.”

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Posted 7 years ago

Thank you Frances for taking the time to write a positive review. We are happy to have you as a repeat customer and are looking forward to continue to serve you in the future.

Posted 7 years ago

“Great Value and prompt service. I’ve ordered some other products too.”

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Posted 7 years ago

Hi Stewart, thank you for the positive review. Very glad you liked out products and service. Looking forward to your future business.

Posted 7 years ago

“Great Service! Love the products. Fair Pricing. Great Customer Service!”

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Posted 7 years ago

Larry, we are so glad you liked our products and service. Thank you for the positive five star review.

Posted 7 years ago

“Extremely fast delivery. Item was exactly as described. Will definitely order from Fetpak again.”

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Posted 7 years ago

Thanks for your positive review Jerome. Looking forward to serving you in the future.

Posted 7 years ago

“I am so sorry Fetpak my assistant placed the wrong review here that was meant for another company, she misunderstood me. However your bags are stellar, everything came on time with a awesome turnaround time, yor customer service is the best & I would most definitely recommend your company. Thank you for notifying me of the error. Sincerely!!!”

Helpful Report

Posted 7 years ago

Hi Jemica, thanks for revising your review and changing it to 5 stars. We really appreciate you taking the time to do that. Glad you were happy with our products and service. Thank you.

Posted 7 years ago

“Thank you for your great service and products. Very happy and fast delivery!”

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Posted 7 years ago

Glad you were satisfied with our products and service. Thank you for the 5 Star review.

Posted 7 years ago

Fetpak Holdings, LLC is rated 4.8 based on 3,106 reviews