Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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support@fieldandtrek.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The socks are excellent quality and value for money, thank you.”

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Posted 7 years ago

“good service as usual thats why i keep useing them”

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Posted 7 years ago

“Excellent service and very pleased with my purchase”

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Posted 7 years ago

“The delivery of the items was great, I will sending 1 item back but the others are spot on size and quality.”

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Posted 7 years ago

“Excellent service with quick delivery”

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Posted 7 years ago

“Prompt delivery of amazingly priced product”

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Posted 7 years ago

“Iliked the selection of goods , the prices , and the delivery was exemplary .”

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Posted 7 years ago

“I do not want to buy goods that are made from leather or any other material that comes from birds or animals. I read the goods descriptions on your website very carefully and chose a pair of boots that were supposedly made from fabric and synthetic materials. I was pleased with your service but very disappointed to find that the boots in fact contained some leather in the construction of the uppers.”

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Posted 7 years ago

“Good service.”

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Posted 7 years ago

“Worst customer service ever, will never shop with them again.”

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Posted 7 years ago

“10 days after ordering only received acknowledgement of order. Forwarded 2 requests on company contact forms for delivery information. No reply. Will try to cancel this order but not confident this will happen. Will never use again.”

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Posted 7 years ago

“A competitive price, clearly laid out website and simple ordering process, speedy delivery and good communication throughout. Thank you”

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Posted 7 years ago

“Great quality Helly Hansen fleece at a very good price. Swift delivery. Thanks”

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Posted 7 years ago

“Hasta este momento todo perfecto,pero lo valoraré cuando reciba el pedido.”

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Posted 7 years ago

“Item was sent and received no problem. However the item was faulty, the screen was intermittent. As such the item was returned promptly (same day) with returns information indicating faulty and replacement. The return was received the following day upon receipt a refund (less delivery cost or return postage) was made by Field and Trek stating that I have 'Changed my Mind', completely false. After that they have predictably refused to reply to several emails evidently choosing instead to limit their loses by refusing to adhere to the Sales of Good Act providing a replacement and reimbursing return postage leaving me out of pocket.”

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Posted 7 years ago

“Goods ordered did not fit, size 5 were too tight don't know why.”

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Posted 7 years ago

“Easy to order, good value and on-time delivery”

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Posted 7 years ago

“The item purchased is fine and a reasonable price bearing in mind that it is not one of Garmin's current models. My problem has been with the delivery process. Originally told that the item would be delivered Monday 21st I was pleased to receive a text and tracking information on Sunday morning for a Sunday delivery. A full day was spent waiting in for this and I was astounded to see on the tracker that delivery had been attempted at 2.44 despite that we were looking out for this. I suspect that no such attempt was made. A second day, Monday 21st, was wasted also waiting for a delivery that did not happen. I tried to contact customer service yesterday as it was really difficult to get information about where my parcel was. Today I had to give up a third day out walking to wait in for yet a another day and mid afternoon the item was delivered. I queried the courier about Sundays experience and he was philosophical / dismissive about it. I got the feeling that Sundays courier might have just not bothered! So, touch wood, Field & Trek supplied a decent product but the delivery process was well under standard and I wasted two full days waiting. I suggest that the text service could provide a window for the delivery time and useful information provided in the tracking. I am nopt sure that Hermes provides the right service for domestic customers. Might I add that Field & Trek has always been a trusted brand for me and I have been a customer since the late 70's making many bulk purchases for my job in outdoor education. I am not sure what to think now.”

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Posted 7 years ago

“fantastic service i do not think it could be betteredy”

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Posted 7 years ago

“No problems. Excellent value and delivered the next day.”

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Posted 7 years ago

Field and Trek is rated 4.2 based on 4,777 reviews