Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

Company Reviews

Questions

Metrics

4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

support@fieldandtrek.com

Write Your review

Tell us how Field and Trek made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good serviced from Field and Trek. Very pleased with the Gelert pop up tent however the folding up instructions were not clear and two of us had really problems and resorted to a U-Tube video by another supplier. The explanatory pictures should have been a lot bigger larger - and ideally printed on one side of the outside of the tent bag. Described as a 'two man tent' but be hard to get another person over six foot alongside my 6'3" son.”

Helpful Report

Posted 9 years ago

“I am happy with the service I received”

Helpful Report

Posted 9 years ago

“My order was delivered very quickly, earlier than the estimate, which was excellent. However, one of the items on the order was missing. I queried this and have had to fill in forms to confirm that I am telling the truth. The process could take up to 10 days according to the website which is a lot longer than the original estimate of delivery. I would rather have waited longer for the correct order and have it delivered correctly. I am still awaiting a response from field and trek.”

Helpful Report

Posted 9 years ago

“great price on goods. reasonable price on delivery and speedy too.”

Helpful Report

Posted 9 years ago

“We have used Field & Trek for decades - since long before the Internet, and they have always offered a huge range of high quality outdoor equipment - and still do. When required, customer service is good, and delivery of ordered items is much quicker than estimated on the website. However, personal account maintenance and ordering process is less than slick with confirmation e-mails taking hours (even up to a day) to arrive - aren't these automated?”

Helpful Report

Posted 9 years ago

“tried on a pair of Salomon X ultra trainers in the shop in betws-y-coed. Had the exact same shoe previously and wanted another. they didn't have the green ashphalt I wanted and the very helpful assistant said I could get them on the internet. It turns out you can only get the black/autobahn on the website too. An improvement would be for you to tell me this in the shop so I could have walked away with them then instead of having to then order them and be in for delivery. That said the assistant was very knowledgeable and indeed showed me the a-pro which was even more comfy but lacked the gore-tex liner”

Helpful Report

Posted 9 years ago

“The order I made on Sunday 9th August I was pleasantly surprised to receive on Tuesday 11th August; the only drawback being that as it's a present for me from my wife at the end of the month I've yet to try on the boots!!”

Helpful Report

Posted 9 years ago

“Good solid shoes, only worn for a few days. If anything a little on the smaller side than other fittings.”

Helpful Report

Posted 9 years ago

“quick delivery”

Helpful Report

Posted 9 years ago

“Order delivered very quickly. I love Brasher walking boots and price was very good. Thanks”

Helpful Report

Posted 9 years ago

“goods arrived quickly and well packaged”

Helpful Report

Posted 9 years ago

“Good service, great price, and on time. Can't say better than that.”

Helpful Report

Posted 9 years ago

“Items ordered were delivered in a timely manner, curiously they were delivered in a very large bag, enough to get 5 x the amount in? The goods were as advertised and new.the price labels look just like the ones used in sports direct? Whatever, I got what I wanted without having to drive into town:)”

Helpful Report

Posted 9 years ago

“The service was swift, simple and the products as described. A negative is that Yodel (the courier) simply left the package outside the front door when delivered. Not clever, as anyone could have taken it. When you have a 12 hour window for delivery but no specific time, it is clear that not everyone can wait by the front door all day.”

Helpful Report

Posted 9 years ago

“Good value, as described on the label.”

Helpful Report

Posted 9 years ago

“Good product as described and delivered the next day and at a very reasonable Price”

Helpful Report

Posted 9 years ago

“Efficient service. Good to be able track package. Shoes and trousers correct size.”

Helpful Report

Posted 9 years ago

“Ordering was easy. Communication on progress of order was good. Product was delivered as promised.”

Helpful Report

Posted 9 years ago

“You sent me a muff when I thought I had ordered a cap! No matter and I may be wrong. I have kept the muff which does very well to protect my scalp from the sun so in any event I am happy with the purchase.”

Helpful Report

Posted 9 years ago

“Good range of products, easy to select and good delivery options”

Helpful Report

Posted 9 years ago

Field and Trek is rated 4.2 based on 4,777 reviews