FinestCarMats.co.uk Reviews

4.1 Rating 1,726 Reviews
76 %
of reviewers recommend FinestCarMats.co.uk
4.1
Based on 1,726 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Read FinestCarMats.co.uk Reviews
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Email:

info@finestcarmats.co.uk

Location:

291 Halley Road, London,
291 Halley Road, London
London
E12 6UE

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Unsure as haven’t received them yet… Tried to speak to web chat and advise to email when I email the address they gave me it comes back saying unable to send basically… issue with server… spoke numerous times to web chat and still no further foward been awaiting to be received from courier company since the 4th feb
Helpful Report
Posted 1 year ago
They are okay 2 fit perfectly other 2 not so well
Helpful Report
Posted 1 year ago
Mats look good ,but unfortunately a bit too thin,should went for heavier quality.
Helpful Report
Posted 1 year ago
One of the set had 6 inches of trim not attached to the carpet. Company contacted and awaiting reply.
Helpful Report
Posted 1 year ago
Mats are good - delivery service and comms were poor
Helpful Report
Posted 1 year ago
Hi Chris, Great to know the mats are great, would you be kind enough to let us know by contacting us on the issues you've faced with the delivery service and communication?
Posted 1 year ago
Email received saying mats had been sent to courier. It took 7 days for the courier to acknowledge receipt. When the mats arrived they were just in a clear plastic bag with a label on the bag. These were a gift for my partner so he saw them when the package arrives due to clear bag.
Helpful Report
Posted 1 year ago
Just so you are aware I have not received delivery of the car mats and yet again Evri have let me down again. The mats have been with them for days and I’ve not had any correspondence from them at all. You might want to consider changing your delivery company as it may damage your reputation as a successful family business. I now have the hassle of chasing the delivery.
Helpful Report
Posted 1 year ago
Good quality, however very disappointing that there is a lack of Velcro for it to hold in May in place in car. Originals from Tesla hold in place and have Velcro to stop it slipping. Not using these ones
Helpful Report
Posted 1 year ago
Bought mats for our MG zs. Super fast delivery and lovely mats, but they don't fit tidy. The clips are in a different place to the clips in the car and the passage mat doesn't fit Tudy
Helpful Report
Posted 1 year ago
The. Car mats come without sport in writing
Helpful Report
Posted 1 year ago
The wholes on the mats for back passengers seats are a bit too wide a apart so did not fit my audi a6 2006
Helpful Report
Posted 1 year ago
Package was ripped and plastic caps was missing apart from that quality mats
Helpful Report
Posted 1 year ago
Hey Barry, Sorry to hear that! Can you reach out to us on email to info@finestcarmats.co.uk and we can get those caps sent over? We cross check and ensure ALL parcels are securely tight and sent out, looks like it could have been an issue after the courier collected the parcel. However, we will do ALL we can here to ensure you are satisfied. Please FAO to Sal via email and i'll get these sorted.
Posted 1 year ago
Mats ok delivery time not that best either
Helpful Report
Posted 1 year ago
Hi Danielle, Sorry to hear and see that you've given us a 3 star review. Would you be happy for me to reach out to see what we could do to change that? In regards to the delivery - we state 3-8 working days and you've got them well within the stated timeframe. Please note, our courier has had a slight delay as you'd expect due to the sales but are back and well on track as we usually have these made and delivered within 4. I'd love to reach out to you if that's OK and see what we can do here?
Posted 1 year ago
Great mats haven’t received the one for the boot of the car . And didn’t get any tracking updates
Helpful Report
Posted 1 year ago
Really impressed with the quality of the mats but let down by the fact that the rear mats didn’t have floor holes for connecting to the rear studs ??
Helpful Report
Posted 1 year ago
FinestCarMats.co.uk is rated 4.1 based on 1,726 reviews