FinestCarMats.co.uk Reviews

Name: FinestCarMats.co.uk
Address: 291 Halley Road, London, 291 Halley Road, London, London
Rating: 4.07

4.1 Rating 1,726 Reviews

76 %

of reviewers recommend FinestCarMats.co.uk

4.1

Based on 1,726 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

info@finestcarmats.co.uk

Location:

291 Halley Road, London,
291 Halley Road, London
London
E12 6UE

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FinestCarMats.co.uk 5 star review on 1st October 2023

Kevin Young

FinestCarMats.co.uk 5 star review on 28th September 2023

Anonymous

Paul Cousins

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They very good quality but the clips don’t clip in so the mat slide’s around”

Helpful Report

Posted 7 months ago

“Was expecting something better especially for price not very good quality”

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Posted 7 months ago

“Having read a number of reviews I was hopeful that they would be of the higher end quality wise however this has not turned out to be the case I have had them in my car for a couple of weeks and already the drivers side mat is beginning to show signs of tiredness But disappointed overall”

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Posted 7 months ago

“Took way too long to deliver. Not happy. Advertised as next day despatch - took over a week to arrive. When asked to cancel order and refund was told by rep, mats are with courier. When asked why the delay, was told that mats are being made. Not happy with service. Mats are okay”

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Posted 7 months ago

Hi Gemaal, These mats are not off the shelf but are made to order, we clearly state 3-8 working days at checkout. I'm sorry you feel like that but we have delivered this in time and within our despatching agreement. Thanks for your order!

Posted 7 months ago

“Lovely mats shame about the poor delivery and communication”

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Posted 8 months ago

“Very slow delivery after order. Disappointed as thehe prestige mats were of a lower quality than indicated by the website description.”

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Posted 8 months ago

“The mats are great good quality, but delivery is terrible, 12 days to receive them, no notifications nothing, I had to contact them, but apart from that fine”

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Posted 8 months ago

“One of the four mats wasn’t as plush as the other three. I asked for a replacement mat as I was happy with the others, but was almost disbelieved. Eventually I was offer a 10% discount but I only wanted a replacement mat. To date I have not received either. Three stars because the good mats are are good. Disappointing.”

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Posted 8 months ago

“Delivery was a lot longer than expected the matts are ok but one of the fixing clips on the drivers side is in the wrong place so only held in place with one fixing.”

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Posted 8 months ago

“Not that happy with my mats the driver one with holes do not stay on the studs so I have the same problem with creeping mats as I did with the ones from Halfords ,🤔”

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Posted 8 months ago

“Good quality of material but lacks style... Plain car mats are cheaper in the high street shop... The display in the website is misleading. Although the mats are note tailor made... There is no returned policy... So be warned.. These are boring style.”

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Posted 8 months ago

Hi Girish, These are custom-made mats which are made to order. We have a 15 day return policy but for custom trims etc we do not take returns. I can also assure you, you won't get these quality in any high street shops :)

Posted 8 months ago

“Was expecting a lot nicer mats to be fair, went for the top ones and they are not that good? Left old mats in as better finish. Took a long time to come and longer than stated.”

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Posted 8 months ago

“Mats are okay nothing special could have bought similar quality at half the price so not worth the money paid.”

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Posted 8 months ago

“Mats perfect, delivery & customer service poor…”

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Posted 9 months ago

“Great but do not fit floor fittings”

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Posted 9 months ago

“Excellent mats very slow delivery”

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Posted 9 months ago

“Decent quality mats. Took a long time to arrive. Heel pad on drivers mat could do with being a bit further back as my heels are rubbing the actual mat and not the added pad so I can see them wearing through quite quickly”

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Posted 10 months ago

“Like the product but delivery was not that good took nearly 2weeks to arrive and communication from company not that good would use again if delivery of product was more within what they offer on advertising”

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Posted 10 months ago

Hi Stephen, Our normal delivery time-frame is 3-8 working days and during periods where it's peak we can slightly go above this. I am sorry about the delay caused by 2 extra days but I am very happy to know you got the car mats and are happy with them. Please accept my sincere apology for the delay caused!

Posted 10 months ago

“My mats still not come been two weeks now”

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Posted 10 months ago

“Still waiting for the mats.”

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Posted 1 year ago

FinestCarMats.co.uk is rated 4.1 based on 1,726 reviews