Hi Andrea, thank you for your feedback! Kindly note all orders made from outside the EU are with 0% VAT included. This means that the customer is responsible to pay their local taxes and possible customs duties when importing. We're unfortunately unable to say how much these fees are as we don't collect them. We are sorry in case this has been unclear while placing the order! More information can be found at our FAQ page.
“The packing was excellent and the delivery was fast. Everything was unbroken. On the other hand the Icelandic customs services are difficult to deal with demanding the services of Rapyd which I don't like. :(”