“Très contente de ce que j’ai acheté. Par contre très déçu du délai de livraison. Commande passée le 17 novembre avec des produits en stock. Livraison après noël pour des cadeaux de noël. Ce qui n’est pas normal c’est que la date de livraison a été connu après avoir payé. Il est bien noté que l’on ne peut rien faire”
Hi Karina, thank you for your feedback. Please note the estimated delivery date is always visible at check out under shipping and you are able to see this prior placing the order. It is also mentioned at check out, that all orders are delivered in one full shipment and the estimation is given according to the item arriving last (if there are out of stock items). I can see that your order arrived earlier than expected and I'm happy to hear you like the products.
Best Regards, Sanna / Finnish Design Shop
Hi Jennifer, thank you for your feedback. I'm sorry to hear you are waiting for your orders. I found one order with your details and it seems that it has been partly delivered and the second parcel should be out for delivery soon. You can check the tracking updates from the tracking links found on the shipping confirmation email. I apologise for the delay with the delivery of your order.
I wish you a lovely day, Sanna / Finnish Design Shop
Hello, I am sorry to hear that you have not yet received your order. There are currently some delays with the shipping company. Hopefully you like the order once it arrives.
“The product. Product description copy wasn't clear on plugs and European standards shipped to Canada. Now to ship back would be a loss for shipping costs and lost duties.”
Hello Jason, thank you for your message and feedback. I am sorry to hear. The plug type info is stated in the product card, I am sorry that this was not clear.