First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

Write Your review

Tell us how First Tutors made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a brilliant website to find good tutors.”

Helpful Report

Posted 5 years ago

“Would highly recommend First Tutors, easy to use and a wide variety of Tutors to choose from.”

Helpful Report

Posted 5 years ago

“First session with my daughter’s tutor went very well. Great communication from both first tutors and our new tutor (who’s a great find)”

Helpful Report

Posted 5 years ago

“Happy with tutors I found but not keen on the finders fee I had to pay each time to First Tutors.”

Helpful Report

Posted 5 years ago

Dear Kirsteen, Thank you for your feedback. The finder's fee is based on the tutor's hourly rate so that it is affordable for all. The fee helps cover the costs of reference collection, qualification verification, running of the website, staff etc. We find that this provides parents and students with peace of mind. If you encounter any difficulties with your tutor, please do not hesitate to contact us, we are here to help. Kind regards Customer Services Team First Tutors.

Posted 5 years ago

“very helpful and efficient and easy to use”

Helpful Report

Posted 5 years ago

“Very quick & easy to use. Will definitely be reusingit in the future.”

Helpful Report

Posted 5 years ago

“Helped me find an Italian Tutor in the correct price range.”

Helpful Report

Posted 5 years ago

“Found the process to be very straightforward and easy it's good you can change tutors but we haven't needed to do that as our first sessions were very good”

Helpful Report

Posted 5 years ago

“Initially I had some difficulty finding my way around your website, but once I got through the initial stages I found it very good.”

Helpful Report

Posted 5 years ago

“Can't fault this website. Easy to navigate. It enabled us to find a tutor who came with recommendations and matched our requirements perfectly. First Tutors follow up to make sure that clients are satisfied. Delighted with the service.”

Helpful Report

Posted 5 years ago

“The site is fairly easy to negotiate, the fees vary tremendously. Double check costs because sometimes what is in initial advert, is not what is advertised further on. Communication is good, I was happy with the speed of responses I received from each tutor I contacted. We are receiving online lessons and my daughter is very happy with the tutor and the experience. Would recommend.”

Helpful Report

Posted 5 years ago

“First lesson went very well my daughter is pleased as am I”

Helpful Report

Posted 5 years ago

“An excellent, well-priced solution to finding a tutor.”

Helpful Report

Posted 5 years ago

“To date, I have found the process identifying a tutor straightforward via First Tutors and it's been a positive experience.”

Helpful Report

Posted 5 years ago

“After 8 years on First Tutors teaching close to 100 students, with 100% 5 star reviews from my students, First Tutors' algorithm decided to randomly down-rank my profile for using an autoresponder tool they offer to Premium members! I'm now on page 10 of the search despite having the highest feedback score for my subject. After speaking to the team, they refused to fix the ranking error. I was extremely disappointed after having worked SO HARD to build a reputation on their platform and advise future tutors to look for alternative, more modern platforms with better customer support. I'm glad to be leaving First Tutors, it's not what it used to be.”

Helpful Report

Posted 5 years ago

Dear Andrew, I'm sorry to hear that you have decided to leave First Tutors. I see that we did try and explain that there is no error with the automated acknowledgement tool that premium users can activate. This tool sends an instant message to the new potential client, but you do need to respond personally as soon as possible. We have hundreds of tutors working with us, so we need to make sure a fair system is in place, which ensures that both standard and premium tutors are listed fairly in accordance to their response rates amongst other variables that the algorithm entails. I hope you understand. Kind regards Customer Service Team First Tutors

Posted 5 years ago

“I am delighted with Marguerite and her teaching methods”

Helpful Report

Posted 5 years ago

“Excellent site and easy to use. Great tutor and we are very pleased. Thank you.”

Helpful Report

Posted 5 years ago

“easy to find the tutor that we think will be able to help our son with his A level Computer Science. Platform worked well and the process for making the introduction was good”

Helpful Report

Posted 5 years ago

“easy to find the tutor that we think will be able to help our son with his A level Computer Science. Platform worked well and the process for making the introduction was good”

Helpful Report

Posted 5 years ago

“Really helpful if you want to find an inexpensive tutor. Plus some of them are online, therefore you don't need to go anywhere.”

Helpful Report

Posted 5 years ago

First Tutors is rated 4.6 based on 8,877 reviews