First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Felt like a reliable source with high standards for both their clients and prospective pupils.”

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Posted 3 years ago

“At no point in the experience is it clear that you actually need to pay to get the tutors details. This sprung on you at the very last moment It's very briefly mentioned on the home page, but you need to scroll down the page I'm on a large monitor and still managed to miss it The tutor also wasn't aware of this”

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Posted 3 years ago

Dear Charles, We are sorry to hear there has been a misunderstanding regarding how First Tutors works. Information surrounding our fees and how our business model works is displayed on our home page, about us page, the help pages and also in our Terms & Conditions. We also clearly explain to each tutor at the top of the tuition request how we operate. Please do reach out to us if you have any further queries. Kind regards, First Tutors

Posted 3 years ago

“A quick and simple way to match with a tutor. The two tutors I contacted both responded immediately.”

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Posted 3 years ago

“Excellent service for availing of grinds”

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Posted 3 years ago

“Excellent so far very comfortable with my son”

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Posted 3 years ago

“I found First Tutors very easy to navigate and found a fantastic tutor for my daughter. The finding fee is well worth it for the ease and security of finding the right person.”

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Posted 3 years ago

“Paid £12 in order to access the tutor Had an intro chat with him .. Correspondence was great Face to face - talked the whole way through at us and my daughter barely managed to say a word! Played himself through the session until I suggested does he want to listen to how my daughter plays. This was in the last minute.. Very bizarre”

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Posted 3 years ago

Dear Farhana, I am very sorry to hear that you have had a disappointing experience with your new tutor. We hadn't heard from you about the problem so we haven't been able to help yet, but I have just sent you an email to explain how you can select a replacement tutor free of charge. I hope this will help to resolve the problem positively: please reply directly to Customer Support if you have any questions. Kind regards, First Tutors

Posted 3 years ago

“Easy process and got a brilliant tutor straight away.”

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Posted 3 years ago

“Excellent teacher. Put my daughter at ease. Gentle and kind. Very organised and clear explanations”

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Posted 3 years ago

“We found a tutor that we like quickly.”

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Posted 3 years ago

“Very efficient service and good tutor.”

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Posted 3 years ago

“Everything went very smoothly and promptly. Both tutors have this organisation have been brilliant. It works.”

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Posted 3 years ago

“Excellent first impressions. Keith made the lesson fun, relevant and interesting.”

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Posted 3 years ago

“Joanne is brilliant put Darragh at ease straight away. I will be getting regular grinds from Joanne until leaving certificate”

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Posted 3 years ago

“The First Tutors service is great and helped us find a teacher that we are delighted with. Your website would be improved if you could filter on the language that the subject is taught through. We were looking for a Science teacher that could teach through Irish, and had to drill down into every teacher profile before we found a teacher with the appropriate skills.”

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Posted 3 years ago

“Found a tutor for an unusual musical instrument. They responded very promptly and lesson set up for following week. All good so far. Thought the finders fee was a little steep.”

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Posted 3 years ago

“found a hood A level spanish tutor and the website had a good range to choose from but i think it’s a hit cheeky for the website to be asking for £20 ‘finders fee’ to then be able to then go on to pay your tutor their own rate on top. it all just gets a bit expensive”

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Posted 3 years ago

“Canceled 10 min before tuition. The tution was not then rearrange and not very responsive”

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Posted 3 years ago

Dear Ahmed, I am very sorry to hear about this and appreciate your reason for concern. I have contacted you directly to advise how to leave feedback for your tutor in order to choose a replacement at no further charge. I am sorry that your experience so far has not been a good one, but I hope we can turn this around for you. Kind Regards, First Tutors

Posted 3 years ago

“very kind and polite!! My child adjusted really well.It has only been one session lets hope for all the best!!”

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Posted 3 years ago

“Easy and straightforward my daughter has now had her first lesson which went very well and met her expectations. She is looking forward to the next lesson”

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Posted 3 years ago

First Tutors is rated 4.6 based on 8,877 reviews