First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is so irritating the time restraints and the emails that keep coming in chasing me up to act. It has really put me off using the site again, the constant being harassed by emails.”

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Posted 7 years ago

Dear Sally, Thank you for your feedback. I have passed on your comments about the email reminders as the last thing we want to do is make the process feel rushed. If a request closes and you haven't finished discussing details with your tutor then do email us and we can reopen it for you. Kind regards, Grace Customer Service Team First Tutors

Posted 7 years ago

“I found the service very easy to use and informative - the only point I would make is I couldn't seem to find any references or overall scoring for each tutor and only saw the feedback once I had got in contact with the tutor. Other than that the process when really well. Thanks”

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Posted 7 years ago

“Claire Rose was absolutely fantastic. High class numbers and a constant supply of cover teachers at my son's school was having a detrimental affect on his preparation for GCSE's . Claire's knowledge, enthusiasm and practical advice helped my son face exams with so much more confidence.”

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Posted 7 years ago

“Cheap and practical alternative to using a tutoring agency. I liked being able to browse the tutors' profiles online for myself and read reviews, rather than putting myself in the hands of an agency to find the right person on their books. We were able to exchange messages with our chosen tutor to check suitability and to arrange a meeting time - all before having to pay the one-off First Tutor fee to access the tutor's address and phone number. It has worked smoothly for us and we have had our first session and arranged a second one, so it looks as if we're up and running.”

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Posted 7 years ago

“Yesi was wonderful. Very smart and capable to explain the math concepts. I would highly recommend her.”

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Posted 7 years ago

“First Tutors....great introductory service. Thank you.”

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Posted 7 years ago

“The service was all good and I found a good English Tutor.”

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Posted 7 years ago

“Very useful and worry free when trying to find suitable tutor for my daughter.”

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Posted 7 years ago

“excellent website, easy to use and found a good tutor locally.”

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Posted 7 years ago

“Excellent teacher. I am very happy with the whole process”

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Posted 7 years ago

“Very good. We struggles to find a tutor who would come out to us and teach us at home with us having small children. Not only that we killed two birds with one stone and got my 4 year old Daughter involved for an hour before. We’ll be using Tamara every week now.”

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Posted 7 years ago

“Very pleased with the help Rachael has given me. Another appointment has been arranged for next week.”

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Posted 7 years ago

“Very polite and helpful. So glad to have found Hinal. My son was happy to have tuition from her at the first meeting. He’s looking forward to the next one. So glad that she’s also very near to us. Many thanks :)”

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Posted 7 years ago

“Hi, I booked a tutor called Eileen Florence through yourselves. I paid £400 to Eileen upfront before the first session. When she arrived at my home she was extremely rude and aggressive towards me and my mother. After the 2 hour session of being shouted at continuously, humiliated and threatened I asked for a refund of £350 after agreeing to pay the £50 for the first session. She refused a refund of the £350 at which point I contacted First Tutors. I was then told by yourselves that all I could do was leave a bad review on Eileen Florence's page. She has black mailed my family into writing a positive review on her page in order to receive a refund. I do not agree with the way your site works as even if I had wrote a negative review on Eileen Florence's page, she can decide whether or not it is available for other users to see. This is disgraceful as how many other people does she wish to do this too. I have all proof of the emails sent by Eileen Florence if you wish to see them. It is incredible that you have a person who is capable of this tactic available on your site. For the sake of other people who may use your site in the future to book Eileen Florence I feel this should be documented so that you are aware of her capability. Thanks”

Helpful Report

Posted 7 years ago

Dear Josie, Thank you for your feedback and providing more information. We do of course take all concerns of this nature very seriously and have emailed you regarding this situation. We never recommend paying up front for more than one lesson to avoid situations such as this arising. Kind regards, Grace Customer Service Team First Tutors.

Posted 7 years ago

“Made it very quick and easy to find a tutor living locally.”

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Posted 7 years ago

“Very good , just a bit expensive.”

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Posted 7 years ago

“Straightforward to use and search for tutors.”

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Posted 7 years ago

“First Tutors offers a variety of tutors and easy to use.”

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Posted 7 years ago

“This was a very useful site with a great selection of teachers, and a lot of information about them Exactly what we were looking for”

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Posted 7 years ago

“Easy to navigate site with comprehensive biographies and reviews of tutors enabling me to select very precisely what I was seeking”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,877 reviews