First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found me a very local tutor and sorted out availability and introductions . All good thanks.”

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Posted 3 years ago

“Professional, friendly and knowledgeable. My daughter has only had two sessions, so far, and already her confidence has improved. Serene is very flexible and honest about her availability now and in the future. Would recommend to anyone wanting a little boost in maths knowledge.”

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Posted 3 years ago

“Excellent website. Thank you very much. So far happy with the tutor and will feedback any changes. I have recommended your site to colleagues who are already in search of tutors for various A level subject.”

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Posted 3 years ago

“Worked well for me! Thank you!”

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Posted 3 years ago

“Absolutely awful website, much better webites out there where you can meet the tutor online before agreeing to use them as a tutor. They demand a finders fee when you have not made a decision on your tutor and block communication with them if you do not pay. Total waste of time. Stay clear of these guys.”

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Posted 3 years ago

Dear Laura, I can see that our team have attempted to assist you in using the website. We ask for a finder's fee, only when you are happy to go ahead with lessons. This helps cover the cost of reference and identity checks on all of our registered users. I'm afraid that your request was closed by our team because you attempted to deliberately share personal details via the request thread despite our teams assistance in helping you pay the fee. The fee is in place for your own security. Thank you, Admin

Posted 3 years ago

“I have made a mistake because the music teacher only teaches modern music and does not teach classical music and I need this specific requirement. I think the information about his skills is not clear.”

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Posted 3 years ago

Dear Elizabeth, We are sorry to hear there has been a problem with your music tutor. When things do not go as planned we offer another tutor free of charge. We have reached out to you via email to explain the process and look forward to hearing from you soon. Kind regards, Customer Service Team First Tutors

Posted 3 years ago

“Very good information regarding tutors available in our area. Easy to make 1st request contact with the tutor. I was unsure how to proceed with the next step in the process but they were very quick and helpful response to my questions .”

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Posted 3 years ago

“A bit difficult to manage the platform. Unclear if my message was sent, so resent it!”

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Posted 3 years ago

“Functionality of the website is average, not particularly slick. Not an issue but could be better.”

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Posted 3 years ago

Dear Harrison, Thank you for your feedback which I will pass onto our team. If you wish to elaborate with further details please do not hesitate to send us an email with your experience. We really do appreciate user feedback. Thank you Kind regards Customer Services First Tutors.

Posted 3 years ago

“A very quick and easy to use experience.”

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Posted 3 years ago

“Very happy with first tutors service, very professional and helpful.”

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Posted 3 years ago

“Easy to search for tutors and the response back from tutors were very quick and accomodating.”

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Posted 3 years ago

“Marta is a very good teacher. Highly recommend her.”

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Posted 3 years ago

“A painless way to find a tutor!”

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Posted 3 years ago

“We’ve only had one lesson so far but Holly was spot on. Engaged my son in his least favourite subject and by the end he was clearly enthused. P”

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Posted 3 years ago

“My daughter was very happy with orla just the right interaction she beeded”

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Posted 3 years ago

“I paid for one tutor he’s not that great. I expect at least you will give me a refund of the payment .”

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Posted 3 years ago

Dear Sudeshi, we are very sorry to hear that you have been disappointed with your tutor and appreciate this is not the experience you were hoping for. Because we hadn't heard from you to indicate a problem we haven't been able to help. I have just sent you an email now to explain how you can now select a replacement tutor free of charge. If you have any questions please reply to our email so we can assist. kind regards, First Tutors

Posted 3 years ago

“First Tutors is an excellent platform, providing us with excellent tutors, very knowledgeable and responsible.”

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Posted 3 years ago

“Quite easy to review tutors and decide on a suitable one who is able to meet requirements. Worked very well.”

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Posted 3 years ago

“First Tutors has excellent tutors.He has very good knowledge of Physics.He is friendly and helpful .He also explained the doubts about Physics.I am very happy to have him as a teacher.”

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Posted 3 years ago

First Tutors is rated 4.6 based on 8,877 reviews