Name: First Home Improvements
Address: Station Rd Ind Est, Lenwade, Norwich, Norfolk
Rating: 3.83

“Very good job done”

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Posted 10 months ago

Thank you for your review and positive feedback!

Posted 9 months ago

“A professional job installed by professionals!”

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Posted 10 months ago

Thank you for your review and positive feedback.

Posted 9 months ago

“We recently had Bifold doors installed by First Home Improvements. The doors are beautiful, keep the glare out and are so smooth to operate. The whole experience from initial visit with salesman Jacob, who was very helpful and knowledgeable, to the installation with Simon and Mark which was carried out in a very professional manner. Both were extremely polite and showed respect for our home and furniture. They worked in a clean and tidy manner. Thank you First Home Improvements. We would not hesitate to recommend you to anyone who sees your sign displayed in our front window.”

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Posted 10 months ago

Thank you for taking the time to leave us a positive review. We are so pleased to hear of your positive experience with our team. Please do not hesitate to contact us if there is anything further that we can assist you with. All the best, First Home Improvements.

Posted 9 months ago

“Very happy with the installation - guys arrived on time as expected both days, and were very considerate. Also a much tidier job than a previous experience 24 years ago by another company! Windows themselves are great - particularly like the low handle option for persons like me of restricted height! And seems to be doing what they claim (although weather currently is not a particularly good test- roll on winter!)”

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Posted 10 months ago

Thank you for taking the time to leave us a positive review. We are so pleased to hear of your positive experience with our team. Please do not hesitate to contact us if there is anything further that we can assist you with. All the best, First Home Improvements.

Posted 9 months ago

“I am very pleased with the doors fitted.The installation timing was adhered to,the fitter was very professional,tidy and polite and I cannot speak too highly of the way the fitting went and the end result.”

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Posted 10 months ago

Thank you for taking the time to provide your feedback and experience with First Home Improvements!

Posted 9 months ago

“The tradesmen were very good, competent and friendly.”

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Posted 10 months ago

Thank you for taking the time to provide your feedback. We are pleased to hear of your experience with our team!

Posted 9 months ago

“Great price for 10 windows and 2 doors! Good communication! The team of fitters that were sent out were polite, professional and very friendly. Thank you!”

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Posted 10 months ago

Thank you for taking the time to leave us a positive review. We are so pleased to hear of your positive experience with our team. Please do not hesitate to contact us if there is anything further that we can assist you with. All the best, First Home Improvements.

Posted 10 months ago

“1st Home improvements are very courteous and professional. This is notable from the rep who visited me, the surveyor and the fitters who arrived on time, were very clean and tidy. I love the product l bought from them , it looks wonderful and will be thermally efficient. Would recommend.”

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Posted 10 months ago

Thank you for taking the time to leave us a positive review. We are so pleased to hear of your positive experience with our team. Please do not hesitate to contact us if there is anything further that we can assist you with. All the best, First Home Improvements.

Posted 10 months ago

“Very friendly efficient and helpful”

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Posted 10 months ago

“Really pleased with the doors. The customer service from start to finish was excellent. The fitters were curteous and did a professional job.”

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Posted 11 months ago

“The task was to install three windows. I am happy it was done in one day. One window was quite large and the team managed to skillfully lift it in an secure it. The installation team were tidy, and all waste dealt with. I am happy with the appearance of my purchase, it is what I wanted.”

First Home Improvements 5 star review on 2nd June 2024

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Posted 11 months ago

“Very smooth process form start to finish. Salesman was friendly and we agreed on a price which they stuck to. The installlaion team were courtesous and polite, and the quality of both the windows and their work was top class. Highly recommened”

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Posted 11 months ago

“Great team installation went smoothly job well done no mess to clean up top job highly recommend.”

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Posted 1 year ago

“Excellent service delivered. Great product, great price and communication was good throughout. Fitter arrived on time and worked solid. The door was installed by Harry who was meticulous. Would recommend!”

First Home Improvements 5 star review on 2nd May 2024

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Posted 1 year ago

“I recently had the pleasure of working with for a window installation project at my home, and I must say, I am thoroughly impressed with their exceptional service. From start to finish, their team demonstrated the utmost professionalism, attention to detail, and commitment to quality. The installation process was smooth, efficient, and hassle-free, and the end result is simply stunning. My new windows not only look amazing but also provide excellent energy efficiency, noise reduction, and security. I couldn't be happier with the final outcome and highly recommend to anyone looking for top-notch window installation services. Five stars all the way”

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Posted 1 year ago

“Excellent service from start to finish with regards to designing and ordering through to installation. Really great windows and front door”

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Posted 1 year ago

“When First Home Improvements came to see me, I knew instantly that the quality of products and service they were offering was better than anything I had seen previously. The price was reflective of this but I’m so happy I trusted my instincts. I have had windows installed in 3 different properties over the years, and First is far superior to what I had done elsewhere. Well done team First! A very happy customer here. Thank you. James.”

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Posted 1 year ago

“Fantastic company work was excellent..”

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Posted 1 year ago

“Unbelievable service. Salesmen was brilliant. Survyour was brilliant and went through all the products in details confirming everything the salesmen’s had sold us. Installers were polite professional arrived on time and tidy. Worked through some dreadful weather but completed the install on time. First home improvements you’ve transformed your home with no stress at all. Thank you ❤️”

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Posted 1 year ago

“Great service , we had the windows and front door done , was very tidy and clean left the house with out mess can’t fault them big thanks To Andy & Steve for fitting are window lovely guys highly recommend”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

First Home Improvements Reviews