First Home Improvements Reviews

Name: First Home Improvements
Address: Station Rd Ind Est, Lenwade, Norwich, Norfolk
Rating: 3.83

3.8 Rating 146 Reviews

71 %

of reviewers recommend First Home Improvements

Company Reviews

Metrics

3.8

Based on 146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was simple. I was kept up to date with progress. The instalation was moved several times by me with no troubles.”

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Posted 4 months ago

“Very pleased with this product, having more fitted soon.”

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Posted 5 months ago

“High quality windows and door expertly fitted all around our Bungalow overall very pleased with the outcome. Sales representative was very nice with no pressure to buy also very thorough surveyor who did an excellent job.”

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Posted 5 months ago

“Hi having used this company before I can say that the standard of work is first class,and always a nice clean job from friendly helpful staff .Thank you”

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Posted 5 months ago

“From start to finish I am extremely pleased with First Home Improvements, the initial salesman who called with details of my new window, the surveyor and the installer of the window. Everything was efficient and I am totally satisfied with the quality of the window and the service provided.”

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Posted 5 months ago

Hello Mrs Schuller, Thank you for your feedback! We're glad to hear you’re pleased with the service and quality of your new window. We appreciate you choosing First Home Improvements! All the best, First Home Improvements

Posted 5 months ago

“The interview process gathering my requirements was thorough. The resulting choice was just right for my budget and design wishes. The installers were on time, effecient, friendly and tidy. I am so pleased with the product. My brother is inspired already.”

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Posted 5 months ago

“We had 3 visits from first home improvements to fit a French door&8 windows.Each time everything was carried out by very competent fitters-would recommend this company to anyone.”

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Posted 5 months ago

“Very friendly team and good workmanship. Arrived on time and the work completed on time. Very helpful ln all aspects.”

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Posted 5 months ago

“Installation team and customer service is first class”

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Posted 5 months ago

“From when a representative came to our door offering products to installation everything went smoothly. We had our facia and soffits installed and our house looks new again. We are truly over the moon with our installation”

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Posted 6 months ago

“The work carried out by the men was very good. The senior man of the two had years of experiance and it showed in eveything he did. It was apleasure watching him. They cleaned up very well before asking me if i was satisfied with the window fitting they had carried out. I was very happy.”

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Posted 6 months ago

“Great company,professional,knowledgeable and friendly,very helpful and fantastic fitters. Extremely pleased with the 7 double glazed windows and composite front door. I highly recommend them.”

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Posted 6 months ago

“Excellent installation time, everything was done to a great standard and the installers left everything very neat and tidy once they were done. Would highly recommend.”

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Posted 6 months ago

“Very happy with the company, from first contact to installation and follow up. Everyone was helpful and friendly, timely and professional. They replaced several windows and a door and they’ve made such a huge difference to the house in terms of appearance and also feel. The designs let in so much more light which is a huge benefit in our smaller rooms and I no longer have to dry condensation off the inside of my windows!”

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Posted 6 months ago

“Excellent experience from sales team to fitters. Very pleased with our new windows.”

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Posted 6 months ago

“Excellent service with no mess”

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Posted 7 months ago

“So pleased with our new front door & the care & and consideration of the gentleman who fitted it. Great product,great service.”

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Posted 8 months ago

“Mark, Dan and Tommy worked very hard to complete an excellent job also giving me valued suggestions.”

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Posted 8 months ago

“From Start to Finish: A Fantastic Job! From the very first contact over the phone to the Design Consultant (John Bagerman), to the Surveyor (Rob Gilkes), to the Installer Team (Triston & Alison,) everything went well. Everyone was polite and comforting. Great Work, All! Will DEFINITELY recommend First Home Improvements to everyone! Thank You! Date of experience: 27 August 2024”

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Posted 8 months ago

“I am very pleased with the work carried out last week. Tyler and Liam who carried out the work were very good and polite and a pleasure to deal with .”

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Posted 8 months ago

First Home Improvements is rated 3.8 based on 146 reviews