“Exceptional Flight Booking Service by Mansha: A Remarkable Experience
I recently had the pleasure of utilizing Mansha's flight booking service, and I must say, it was truly exceptional. From start to finish, Mansha demonstrated a level of professionalism and expertise that is truly commendable.
First and foremost, Mansha's ability to find the best deals on flights is unparalleled. Not only did he secure me an incredibly competitive rate, but he also took the time to explore various options to ensure I was getting the best possible deal for my travel needs.
Furthermore, Mansha's polite accent and professional demeanor were truly remarkable. His courteous and attentive approach made the entire booking process a breeze, and I felt confident knowing that I was in capable hands.
Overall, I cannot recommend Mansha's flight booking service highly enough. If you're in need of reliable, efficient, and friendly assistance with booking your next flight, look no further than Mansha. He truly goes above and beyond to ensure his clients have a seamless and enjoyable experience!”
“Hi,
I just recently used Flight Catchers service for my travel requirements and was very pleased with the assistance provided by their representative Saeed Ammad. He was very professional, diligent and very considerate in making sure that he understood what was needed. He not only dealt in a professional manner but the way he assisted us, it felt as he was dealing with personal interest as well.
Thank you very much!
Regards,
Abid Ghufran”
“Great service help and advice provided by Mr saeed Ahmed. 5 Star. He able to answer all my queries and was able to help me find the right travelling options at the best price. Many Thanks.
Regards,
Umair.”
“Received exceptional service from Shahzain. Dealt with every inquiry in a professional manner and we were very satisfied with his amazing service. Also was very honest as he immediately rang back to let us know we will be receiving a sum amount back as it was charged mistakenly. Thank you so much for your help Shahzain you were very helpful😊”
“Excellent service. I am their customer for more than 10 years.Always get best prices. Thanks to Basit Ali for booking me better price then emirates own web site for my next trip. I would recommend to everyone one Flight catcher.”
“Tried booking, fine until payment section then 'operational issues' after putting in CC details, couldn't complete. Then I get an email saying click on this separate link and several chaser calls. Did a further review check and found some grim feedback. So decided to try another broker, marginally more expensive (Last Minute) but felt much more secure and professional. Might be alright, but initial impression was flaky after the insistent calls”
“Hi! Customer service is completely rubbish and this company cheats,and does not stand by their words,my flight cancelled by booking and this company told me to deduct 120£ and when they recieved my refund,cheated on me and deducted extra 21£.seriously wth shame on you owner,you are earning haram and keep in mind you will pay for earning haram in life InshaAllah,i do not recomend people to use this cheater flightcatcher site.”
“On 3 April 2024, I bought a ticket from Flightcatchers for a Turkish Airlines flight. The ticket they sent me clearly states that the baggage allowance is 30kg. Immediately after purchasing the ticket, Flightcatchers called me, urging me to buy an additional baggage allowance, which I declined. Relying on the ticket confirmation from Flightcatchers, I packed my baggage to weigh 29kg, assuming I was within the allowance for one suitcase. However, when I checked in at the airport on 15 April 2024, Turkish Airlines staff informed me that the actual baggage allowance for my ticket was for two suitcases, each weighing up to 23kg. It became apparent that Flightcatchers had attempted to sell me a service I was already entitled to. Due to having all my kg in one suitcase and lacking a second suitcase to redistribute the extra weight, I incurred a £64 charge for overweight baggage. This situation arose from a deliberate misrepresentation by Flightcatchers to extract additional money from me for something I was already entitled to. Despite emailing my complaint to Flightcatchers on the same day and demanding an immediate reimbursement, I only received an automatic response stating I should receive a response within 24 hours. It has been 42 hours, and I have not heard back from them. I have informed them that if I don't get confirmation of my reimbursement today, I will escalate my complaint to the regulatory authority. Companies with such fraudulent behaviour should not be permitted to operate. Flightcatchers' reply to my complaint was to use gaslighting tactics rather than taking responsibility for their fraudulent misrepresentation of my baggage allowance as "30kg per adult" under the guise of a "promotional" brand. They dared to claim that Turkish Airlines had changed their baggage policy and even suggested that the 30kg mentioned in the ticket they sent me was meant for two pieces rather than one and that I should have clarified that with them! Utterly preposterous. Their attempt to imply that my allowance was merely 15kg per suitcase is nothing short of nonsense. It's important to highlight that Flightcatchers is Polani Travel Ltd., a company with the lowest Trustpilot rating I have ever encountered.”
“I blame myself for not checking the online reviews of Flight Catchers. I made a mistake on booking, and booked the wrong date by a day. I accept my mistake and would accept a modest change fee. On asking to change that mistake, I was quoted £357 and told this was totally the airline's charges. This was four hours after making the booking. I contacted the airline who quoted their fee and difference in price was £96 unfortunately the airline is unable to change a booking made via an agent. I called Flight Catachers back, who doubled down on the £357 and told me the price will likely only go up!!! so lock it in now!!. There is a big difference between these prices. You can only judge a company when you ask them to assist and their true colour appears. Reading other reviews it appears Flight Catchers do like to rock up fees or try to charge for baggage that's already included. Lesson, always check the reviews before booking. If everyone did before booking with Flight Checkers we could all save ourselves a ton of hassle and money. Better trusted travel company to choose from, I am avoiding this company from now on. And yes it was Flight Catachers and please do not reply with your copy and paste platitude nonsense.”
“THIS IS SCAM, STAY A WAY.
I was trying to book my flight with them and my payment has been declined so l went l booked the exact same flight by gotogate and paid the full price.
But l few day l noticed the flight catcher took full amount from my account without my premises for the same flight l was already paid for.
I called them and explained the situation but the refuse to issue refund.
They are saving your card details and then try to charge you latter and the know for fact you will book with another company.
This is how the make money.
Stay away from them please.”
