Floom Reviews

Name: Floom
Address: 1316 3rd St Suite 301, Santa Monica, California
Rating: 4.37

4.4 Rating 21,566 Reviews

84 %

of reviewers recommend Floom

Company Reviews

Questions

Metrics

4.4

Based on 21,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 8068 7498

Email:

hello@floom.com

Location:

1316 3rd St Suite 301,
Santa Monica
California
90401

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Floom 5 star review on 21st December 2025

1610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much! I was super impressed with the quality of the delivery and my friend was delighted as well :)”

Helpful Report

(Saints Flowers) - Posted 3 years ago

“You couldn't deliver my flowers to a hospital and then couldn't deliver to an alternative address. No offer of compensation was made.”

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Posted 3 years ago

“My uncle passed away recently and the flowers that you delivered to my aunt where gratefully received. Being in Melbourne Australia we are are very happy with your outstanding service. Would highly recommend.”

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(Cora Louise) - Posted 3 years ago

“The flowers arrived on the day that was selected and they exceeded expectations. They were so beautiful.”

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(Carroll Flower Shop) - Posted 3 years ago

“Ordering was easy. Delivery was on time. The flowers were gorgeous!”

Floom 5 star review on 30th October 2022

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(Andrea's Flower Shop) - Posted 3 years ago

“Didn’t deliver”

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(My Table) - Posted 3 years ago

“Recipient contacted before delivery - it was supposed to be a surprise”

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(PM Flowers) - Posted 3 years ago

“Simply beautiful flowers.”

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(Mad Lilies) - Posted 3 years ago

“Easy to use and place order. Bouquet was up to standard of photos and fresh and beautiful. Thankyou Floom and Le Jardin rose florist.”

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(Le Jardin Rose) - Posted 3 years ago

“I had flowers delivered to my friend . The process was easy, they arrived on time and were beautiful. Great service. Easy web page interface. Look forward to using Floom again.”

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(Sophie's Flower Company) - Posted 3 years ago

“Thank you for the quick day-of delivery! The orchids that were delivered were a different color than those that I selected online, but they were very pretty.”

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(Alaric Flowers) - Posted 3 years ago

“Easy order and great quality!”

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(French Florist FC - Westlake Village) - Posted 3 years ago

“Perfect flowers and timing delivery”

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(The Total Event) - Posted 3 years ago

“Stunning flowers delivered to our doorstep within 5 hours of ordering. Really appreciate the expedited delivery!!”

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(Nigella SF) - Posted 3 years ago

“It was excellent for providing local florists and a range of bouquet styles and prices. I wouldn’t use anything else now for ordering. I live in NZ so Floom made it much easier for me to find the flowers I wanted to send.”

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(Longmans Florist) - Posted 3 years ago

“Great and fantastic”

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(Clapham Flowers) - Posted 3 years ago

“Always a great experience”

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(PM Flowers) - Posted 3 years ago

“Great service! Excellent and timely delivery !”

Floom 5 star review on 28th October 2022

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(Essence) - Posted 3 years ago

“Always the best!”

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(Flowers By Blooming Affairs) - Posted 3 years ago

“Beautiful flowers delivered on time. My friend loved them and had great things to say about the quality and the delivery.”

Helpful Report

(Saints Flowers) - Posted 3 years ago

Floom is rated 4.4 based on 21,566 reviews