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Floorstore Reviews

4.8 Rating 225 Reviews

96 %

of reviewers recommend Floorstore

Company Reviews

4.8

Based on 225 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Floorstore:

Floorstore, widely recognised as one of the UK’s leading flooring suppliers.

Established in Leeds since 1961 we are a family run business constantly striving to introduce new products sourced from all over the world, offering us a leading edge against our competitors, in all aspects of the floor covering market.

Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis, with our sales team sharing over 150 years of collective knowledge in the flooring sector.

Our awardwining showrooms are seen to be a leading light in developing flooring’s tailored to the customer’s requirements. Come visit us and explore our vast range, or call and speak to a friendly advisors.

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

Floorstore 5 star review on 15th January 2022

Charlotte Hunter

Floorstore 4 star review on 24th August 2021

Mrs Rebecca Richardson

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 12th July 2019

Jane Thompson Interiors

Floorstore 5 star review on 9th February 2019

Floorstore 5 star review on 22nd September 2018

Mr & Mrs Endicott

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was more than happy with the service we received from Stuart and Mike. We would definitely use Floor store again”

Posted 6 months ago

Thank you so much for taking the time to leave us feedback

Posted 5 months ago

“Thanks Andy for a great, friendly no nonsense approach to selling carpets.”

Posted 6 months ago

We're really grateful and appreciate you taking the time to share your rating with us

Posted 5 months ago

“Very helpful & knowledge guy called Mike helped us throughout our visit at the Roseville Road store in Leeds.”

Posted 6 months ago

Thank you so much for taking the time to leave us a 5-star review.

Posted 5 months ago

“Extremely helpful salesperson Stuart. Very knowledgeable, polite, helpful”

Posted 6 months ago

Thank you so much for taking the time to leave us a 5-star review, we will pass you feedback to our colleague Stuart

Posted 5 months ago

“Friendly and professional service from Matt at Cross Gates store. No hesitation in recommending Floorstore”

Posted 6 months ago

Thanks so much for taking the time to leave us a 5-star rating – and for any recommendations

Posted 5 months ago

“Stuart is amazing. He showed us all varieties of carpets and lvt and agave us nice advice which does help us to choose the correct products. Bery much satisfied with Stuart service. Thankyou.”

Posted 6 months ago

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us

Posted 5 months ago

“Fab service from start to finish Friendly helpful staff, great range of products to chose from, good price and fab fitting service, have used before and will use again and will recommend to family and friends”

Posted 6 months ago

Thank you very much for your kind review of our business. We passed your comments onto the team and hope to see you again soon

Posted 5 months ago

“Amazing service in store, fantastic experience overall - We Will be back for the next room”

Posted 6 months ago

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!

Posted 5 months ago

“Joseph was very knowledgeable and helpful in guiding us through our laminate flooring options. Once we had made our choices we were quickly given costings including the fitting cost. Once we had decided to proceed a fitting date was arranged and we payed half the cost as a deposit. All in all a professional and pleasant purchasing experience.”

Posted 6 months ago

Thank you so much for your 5-star review! We will share this with Joseph to let him know to keep up the amazing work

Posted 5 months ago

“Very good service”

Posted 6 months ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 5 months ago

“Visited the cross gates branch and was served by Joseph. He was very helpful and had a good sense of humour. It was sorted out very quickly and we will be back for our discount on carpets he promised us😂”

Posted 6 months ago

Thank you so much for your 5-star review! We will share this with Joseph to let him know to keep up the amazing work.

Posted 5 months ago

“Excellent service and very knowledgeable. Thanks Mike”

Posted 6 months ago

Thank you so much for your 5-star review! We will share this with Mike to let him know to keep up the amazing work

Posted 5 months ago

“Lovely kind staff ,great value 👍”

Posted 6 months ago

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work

Posted 5 months ago

“I highly recommend Matt. So helpful & knowledgeable - made carpet shopping a pleasure.”

Posted 6 months ago

Thank you so much for taking the time to leave us a rating

Posted 5 months ago

“So helpful and great price to match. Thank you”

Posted 6 months ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 5 months ago

“Brilliant ,choice, and price. Loads to choose from., and fantastic customer service.We will be back for living room carpet soon. Many thanks 😊”

Posted 6 months ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 5 months ago

“Pleasant experience purchasing LVT,friendly young salesman who understood our requirements exactly.No attempt at persistent upselling as so often happens these days. Providing we are impressed with the product we will definitely use floorsore again.”

Posted 1 year ago

“Really helpful amd efficient service from Adrian Great quality products and great fitting work from Craig We qre really pleased with everything.”

Posted 1 year ago

Hi Liz, Thank you so much for taking the time to leave us feedback. Here at Floorstore we always try and give our customers the best possible experience so we are all thrilled that your journey was positive from start to finish! We really hope you enjoy your new floor! Many thanks, The Floorstore Team

Posted 1 year ago

“over the moon with our new flooring - we can’t believe the finish & were so pleased with how simple the process was, thanks again!”

Floorstore 5 star review on 15th January 2022

Posted 2 years ago

Hi Charlotte, Wow that looks absolutely amazing! Here at Floorstore we always strive to make the process as easy for the customer as possible, while still providing excellent standards of customer service. We're all thrilled that you're happy with the service you received and that we were able to help transform your home. We hope you keep us in mind for any future flooring needs :) Many Thanks, The Floorstore Team

Posted 1 year ago

“I'm absolutely impressed by the service I've been getting from the staff at the Regent Street Leeds store, I would 100% recommend this place and guarantee you won't be disappointed”

Posted 2 years ago

Hi Rebecca, We really appreciate you taking the time out to share your 5* experience with us. We put customer experience and satisfaction is our priority, so I am the Regent Street team will definitely be happy to read what you wrote. Thanks for your kind words and we look forward to seeing you again! The Floorstore Team.

Posted 2 years ago

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Floorstore is rated 4.8 based on 225 reviews