Floorstore Reviews

Name: Floorstore
Rating: 4.84

4.8 Rating 234 Reviews

97 %

of reviewers recommend Floorstore

Company Reviews

Questions

Metrics

4.8

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

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Floorstore 5 star review on 15th January 2022

Charlotte Hunter

Floorstore 4 star review on 24th August 2021

Mrs Rebecca Richardson

Floorstore 5 star review on 13th July 2019

Mr Clark

Floorstore 5 star review on 12th July 2019

Jane Thompson Interiors

Floorstore 5 star review on 9th February 2019

Mr Paul Hiscoe

Floorstore 5 star review on 22nd September 2018

Mr & Mrs Endicott

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Liam was fantastic in explaining the LVT flooring. Also, while collecting at the warehouse, the service was excellent.”

Helpful Report

(Floorstore, Leeds) - Posted 5 years ago

“Great customer service, good value. Easy to do business with. We will return.”

Helpful Report

(Floorstore, Harrogate) - Posted 5 years ago

“I purchased flooring a few months back at the Leeds, Regent Street branch, hard wood flooring and carpets. I spoke with Oniel in the shop, who gave great advice and cost effective options, I had shopped around and this outlet had the best deals. Since then, I have had to delay my fittings a few times due to house purchasing delays, and a quick message to Oniel and he immediately rearranges my fittings without question. He is professional, efficient and goes over and above his duties. I'm out of the country so I'm in contact at random hours, yet he has made himself available and always responds straight away. Fantastic customer customer service, I really appreciate it, thank you :-)”

Helpful Report

(Floorstore Outlet, Regent Street) - Posted 5 years ago

“Great service from start to finish, would definitely recommend.”

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(Floorstore, Harrogate) - Posted 5 years ago

“Very helpful staff both in store and carpet fitter. We will definitely be back in the future.”

Helpful Report

(Floorstore, Wakefield) - Posted 5 years ago

“Used 3 times now and everytime great service even price match so if you see it cheaper they match it also had pack left over so took it back and exchanged for other things I needed great service would highly recommend”

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(Floorstore, Wakefield) - Posted 5 years ago

“All The staff are so helpful”

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(Floorstore, Wakefield) - Posted 5 years ago

“Very very helpful and informative. Took the stress out of a job i had been dreading!”

Helpful Report

(Floorstore, Leeds) - Posted 5 years ago

“Helpful staff who gave good advice in choosing a kitchen floor. Wide range of floorings to choose from.”

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(Floorstore, Wakefield) - Posted 5 years ago

“5 starts always happy with the service”

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(Floorstore, Wakefield) - Posted 5 years ago

“I was very happy with the service received at Floorstore Wakefield. Walking in to the store I was greeted with a large selection of carpets, all suited for different rooms, family traffic and budgets. My salesman Kris, understood and described to me the qualities of the carpets, how I could expect them to look and wear and which carpets would meet my needs. Samples were aplenty, and could be taken home. I now can’t wait for the carpet to be fitted (all arranged through Floorstore). Thank you.”

Helpful Report

(Floorstore, Wakefield) - Posted 5 years ago

“We have used the Floorstore in Leeds many times over the years. Excellent professional service, thank you to Simon for all his help and to Ian, the best carpet fitter we have ever had. We always recommend the store to family and friends.”

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(Floorstore, Leeds) - Posted 5 years ago

“Always give great advice and service!”

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(Floorstore, Wakefield) - Posted 5 years ago

“Staff very helpful, friendly & knowledgeable, without being pushy. The carpet has now been fitted, and we are extremely satisfied. The carpet fitter was excellent too.”

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(Floorstore, Wakefield) - Posted 5 years ago

“The sales guys were very knowledgable and the fitter was very approachable and professional. He went the extra mile.”

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(Floorstore, Leeds) - Posted 5 years ago

“Excellent service from Jonny Holian and we are delighted with the quality of the floor. Would definitely recommend this company.”

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(Floorstore, Leeds) - Posted 5 years ago

“Excellent customer service at the store ( Wakefield ) Excellent fitting by the carpet fitter.”

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(Floorstore, Wakefield) - Posted 5 years ago

“Flooring looks great and the level of service we received from selection to delivery was spot on”

Helpful Report

(Floorstore Outlet, Regent Street) - Posted 5 years ago

“I am an interior stylist / home owner And have and always will use The Floorstore for myself and my clients. Their attention to deal both in the initial service at any of they’re store, helping to choose the perfect flooring for any rooms to fitting is insurmountable and their price points are extremely competitive. I wouldn’t go anywhere else”

Helpful Report

(Floorstore, Leeds) - Posted 5 years ago

“Very very good , would recommend without hesitation Exceptional”

Helpful Report

(Floorstore, Leeds) - Posted 6 years ago

Floorstore is rated 4.8 based on 234 reviews