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Floorstore Reviews

4.8 Rating 234 Reviews
97 %
of reviewers recommend Floorstore
4.8
Based on 234 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Floorstore Reviews
Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

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Anonymous
Anonymous  // 01/01/2019
Liam was fantastic in explaining the LVT flooring. Also, while collecting at the warehouse, the service was excellent.
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(Floorstore, Leeds) - Posted 5 years ago
Great customer service, good value. Easy to do business with. We will return.
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(Floorstore, Harrogate) - Posted 5 years ago
I purchased flooring a few months back at the Leeds, Regent Street branch, hard wood flooring and carpets. I spoke with Oniel in the shop, who gave great advice and cost effective options, I had shopped around and this outlet had the best deals. Since then, I have had to delay my fittings a few times due to house purchasing delays, and a quick message to Oniel and he immediately rearranges my fittings without question. He is professional, efficient and goes over and above his duties. I'm out of the country so I'm in contact at random hours, yet he has made himself available and always responds straight away. Fantastic customer customer service, I really appreciate it, thank you :-)
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(Floorstore Outlet, Regent Street) - Posted 5 years ago
Great service from start to finish, would definitely recommend.
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(Floorstore, Harrogate) - Posted 5 years ago
Very helpful staff both in store and carpet fitter. We will definitely be back in the future.
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(Floorstore, Wakefield) - Posted 5 years ago
Used 3 times now and everytime great service even price match so if you see it cheaper they match it also had pack left over so took it back and exchanged for other things I needed great service would highly recommend
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(Floorstore, Wakefield) - Posted 5 years ago
All The staff are so helpful
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(Floorstore, Wakefield) - Posted 5 years ago
Very very helpful and informative. Took the stress out of a job i had been dreading!
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(Floorstore, Leeds) - Posted 5 years ago
Helpful staff who gave good advice in choosing a kitchen floor. Wide range of floorings to choose from.
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(Floorstore, Wakefield) - Posted 5 years ago
5 starts always happy with the service
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(Floorstore, Wakefield) - Posted 5 years ago
I was very happy with the service received at Floorstore Wakefield. Walking in to the store I was greeted with a large selection of carpets, all suited for different rooms, family traffic and budgets. My salesman Kris, understood and described to me the qualities of the carpets, how I could expect them to look and wear and which carpets would meet my needs. Samples were aplenty, and could be taken home. I now can’t wait for the carpet to be fitted (all arranged through Floorstore). Thank you.
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(Floorstore, Wakefield) - Posted 5 years ago
We have used the Floorstore in Leeds many times over the years. Excellent professional service, thank you to Simon for all his help and to Ian, the best carpet fitter we have ever had. We always recommend the store to family and friends.
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(Floorstore, Leeds) - Posted 5 years ago
Always give great advice and service!
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(Floorstore, Wakefield) - Posted 5 years ago
Staff very helpful, friendly & knowledgeable, without being pushy. The carpet has now been fitted, and we are extremely satisfied. The carpet fitter was excellent too.
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(Floorstore, Wakefield) - Posted 5 years ago
The sales guys were very knowledgable and the fitter was very approachable and professional. He went the extra mile.
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(Floorstore, Leeds) - Posted 5 years ago
Excellent service from Jonny Holian and we are delighted with the quality of the floor. Would definitely recommend this company.
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(Floorstore, Leeds) - Posted 5 years ago
Excellent customer service at the store ( Wakefield ) Excellent fitting by the carpet fitter.
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(Floorstore, Wakefield) - Posted 5 years ago
Flooring looks great and the level of service we received from selection to delivery was spot on
Floorstore 5 star review on 13th July 2019 Floorstore 5 star review on 13th July 2019
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(Floorstore Outlet, Regent Street) - Posted 5 years ago
I am an interior stylist / home owner And have and always will use The Floorstore for myself and my clients. Their attention to deal both in the initial service at any of they’re store, helping to choose the perfect flooring for any rooms to fitting is insurmountable and their price points are extremely competitive. I wouldn’t go anywhere else
Floorstore 5 star review on 12th July 2019
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(Floorstore, Leeds) - Posted 5 years ago
Very very good , would recommend without hesitation Exceptional
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(Floorstore, Leeds) - Posted 6 years ago
Floorstore is rated 4.8 based on 234 reviews