FloryDay Reviews

3.2 Rating 652 Reviews
54 %
of reviewers recommend FloryDay
3.2
Based on 652 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
As always a lovely product
Helpful Report
Posted 4 years ago
Very pleased
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Posted 4 years ago
Very pleased with purchase. Quality item. True to size. Looks great. Always feel good wearing this. Would highly recommend.
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Posted 4 years ago
Love FloryDay and their products my favorite place, especially when there is a sale as I find it a bit pricey for me.
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Posted 4 years ago
Found the dress really well made and pretty. The quality was up to my expectations . Thank you
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Posted 4 years ago
I am disgusted by the way floryday treats their customers. I preordered a dress and they kept my money for a month then cancelled the order after keeping my money for a month, however I could have bought the dress at a larger price. My second order was a poor quality and sent to me 3 sizes too small even though the size was on the packet - no excuse floryday. This item I then had to pay to send back their problem. Never again!!
Helpful Report
Posted 4 years ago
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Posted 4 years ago
Love the styles and the prices. You can always find something that wee bit different and I like that. Delivery is good with plenty of communication. I had to return something and it was hassle free.
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Posted 4 years ago
Way too big in relation to your measurements Will go to the next visit to a charity shop
Helpful Report
Posted 4 years ago
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Posted 4 years ago
Lovely dress and coat - just as photo, well packaged.
Helpful Report
Posted 4 years ago
I've not been disappointed yet! I've made three purchases and delighted with all three. Clare Coventry
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Posted 4 years ago
I like the quality of your products. At times the sizing is off by a bit but overall, pretty accurate. Takes a long time to receive the ordered goods, yet you are right on when it comes to payment extraction from credit card.
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Posted 4 years ago
Great product
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Posted 4 years ago
Very nice. No problems. Carry on with the good work.
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Posted 4 years ago
Goods are of good quality and prices are good value. Only downpoint is time taken for delivery. To be expected due to distance.
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Posted 4 years ago
Arrived promptly, looks nice, good sizing
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Posted 4 years ago
Loved receiving this blouse is well made and fits to size
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Posted 4 years ago
Excellent company. Delivery always very prompt and products are exactly as displayed on website. I have been very satisfied with my purchases. Customer service is very good and I would recommend this company.
Helpful Report
Posted 4 years ago
Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Posted 4 years ago
Excellent! Good quality, unusual styles, quick delivery, will buy more soon!
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Posted 4 years ago
The best ever service
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Posted 4 years ago
Absolutely delighted with the dress I purchased! Excellent quality, sizing spot on and delivery time much quicker than expected. Would definitely use again and recommend to friends and family.
Helpful Report
Posted 4 years ago
FloryDay is rated 3.2 based on 652 reviews