FloryDay Reviews

Name: FloryDay
Rating: 3.17

3.2 Rating 652 Reviews

54 %

of reviewers recommend FloryDay

Company Reviews

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Metrics

3.2

Based on 652 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my dress purchase, fit, quality and delivery were very good. My parcel arrived quicker from overseas, than a local parcel sent internally in nz.”

Helpful Report

Posted 4 years ago

“I’ve been waiting for 3 of my refunds for the longest time ever. I wonder if I’ll ever get my money back”

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Posted 4 years ago

Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to feedback@floryday.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday

Posted 4 years ago

“I have made two purchases so far and am waiting for the second one to arrive soon. I am so delighted with my first dress, it was everything that I had hoped for, the fit ,size and fabric were just as advertised. It is nice to get compliments at my age. I do recommend FloryDay to my friends. Thank you. Keep up the good work.”

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Posted 4 years ago

“Felt very confident in ordering on Florida web site and received my order on time. Would not hesitate in recommending this site to my friends”

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Posted 4 years ago

“The clothes were lovely; good quality and as described on the website. I would recommend this company.”

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Posted 4 years ago

“I have been really pleased with the items that I purchased. Customer service, keeping you informed where the order is very good. Lots of friends and family are now really interested in ordering from FloryDay. I am expecting another delivery any day now.”

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Posted 4 years ago

“I will be ordering again very soon”

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Posted 4 years ago

“Lovely item and really speedy service.”

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Posted 4 years ago

“Excellent product well packaged Great service as always”

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Posted 4 years ago

“Was exactly what I wanted and the fit was true to size!”

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Posted 4 years ago

“I was very pleased with the blouse I purchased, it looks beautiful on & I have have had many compliments. Will buy more in the future.”

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Posted 4 years ago

“I was debited 2 and am still waiting for my sandals . I’ve sent Floryday 2 messages”

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Posted 4 years ago

“Cannot fault the service and the quality of the goods. Thank a You.”

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Posted 4 years ago

“I love the clothes when they are in stock i get so disappointed when it out of stock after i order”

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Posted 4 years ago

“Have ordered clothes from you now Twice....All went well, and I like the Products sent....If I could Only change one thing, It would be to make shipping a Little Quicker....Everything else..Perfect!🤗”

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Posted 4 years ago

“Great range of products and really great service from this company! I had a small glitch with one of my orders and the staff could not have been more helpful. They resolved the issue quickly at no cost to me. The products to date have been good quality and mostly true to size. They are packaged well for despatch and the shipping, whilst more expensive than other on line retailers, is pretty efficient. Great job FloryDay!”

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Posted 4 years ago

“A dress i ordered was lovely.fitted just right .i also ordered boots loved them but too small”

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Posted 4 years ago

“Excellent service. Bikini fits perfectly, I am a size 10, so bought the 8-10, perfect fit. Have now bought three and would buy more should they extend their range. Quality and price superb.”

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Posted 4 years ago

“I am surprized the quality of goods is great. Some of the cotton clothes feel like silk. Very happy”

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Posted 4 years ago

“Hmm like the clothes but I ordered the items on November 27 and still have not received them yet delivery is slower then I expected .”

Helpful Report

Posted 4 years ago

Hi Thank you for your feedback. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We appreciated your feedback. We will continue to try our best to improve ourselves. Best regards, Floryday

Posted 4 years ago

FloryDay is rated 3.2 based on 652 reviews