FloryDay Reviews

3.2 Rating 652 Reviews
54 %
of reviewers recommend FloryDay
3.2
Based on 652 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Anonymous  // 01/01/2019
I love your service and quality of produts.
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Posted 4 years ago
I needed to send the dress back and you were east to contact and sent me a prompt reply and you let me keep the address and refund the money
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Posted 4 years ago
Right size and order was sent promptly. Love my bikini
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Posted 4 years ago
Delivery was very quick! The fit was perfect! I will order again from this company. Beautiful clothes and shoes as of now I give it a five star.
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Posted 4 years ago
I love this super cute jacket. It is very pretty, fits fabulously & the quality is excellent. I see jackets not even this nice for 3 times the price. Love it, love it, love it!
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Posted 4 years ago
I purchased several shirts and a dress form FloryDay. They were all exceptional quality! Thanks!
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Posted 4 years ago
The delivery was super fast
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Posted 4 years ago
Fab !!!
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Posted 4 years ago
Good quality, correct size, exactly as shown on photo
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Posted 4 years ago
Recently bought a lovely pure cotton tee shirt in grey, featuring a black cat’s head to one side. It is true to size, extremely comfortable and looks good with skirts or trousers, and it has elicited many positive comments. Delivery was swift too, so many thanks Floryday!
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Posted 4 years ago
EXCELLENT SERVICE AND HIGH QUALITY ITEM.
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Posted 4 years ago
I have been very satisfied with my purchases so far. Your web site is great with so many choices. The deliveries are prompt compared to many other companies. I will definitely purchase from you again. Thanks.
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Posted 4 years ago
Got excellent service from Flory Day
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Posted 4 years ago
Good experience with customer service representatives. Definitely will shop again.. Thank you.
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Posted 4 years ago
Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Posted 4 years ago
Very nice classy clothes at a really good price I am delighted with jumper I bought it’s smart and looks expensive. Would recommend others to buy from this site Linda
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Posted 4 years ago
TOOK WAY TOO LONG
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Posted 4 years ago
Hi Thank you for your feedback.Please take our deepest apologies for all the problems you encountered. We believe all customers deserve the best quality products and highest levels of service. We hope every customer will be delighted with every purchase, but we also understand that not everything can be perfect. Would you please tell us your order number so that we can contact you as soon as possible. Or please send the email to feedback@floryday.com with the title "" reviews+ your order number "". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Floryday
Posted 4 years ago
I received a response in a timely fashion. I was pleased with their response. Would do business with again.
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Posted 4 years ago
I have been very happy with all my items ,and how fast they deal with concerns
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Posted 4 years ago
Dress absolutely gorgeous so well made excellent customer service with updates on my purchase
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Posted 4 years ago
Lovely quality dress.
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Posted 4 years ago
FloryDay is rated 3.2 based on 652 reviews