FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.61

1.6 Rating 704 Reviews

15 %

of reviewers recommend FlowerShopping.com

Company Reviews

Questions

Metrics

1.6

Based on 704 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how FlowerShopping.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Substituted a barbecue grill container for a It’s A Boy wagon container. Said all I was entitled to was a 10% credit. And the customer service rep told me it was my fault as I didn’t specify no substitution. Horrible company to deal with!!”

Helpful Report

Posted 2 years ago

“My order was not delivered. This is a scam.”

Helpful Report

Posted 2 years ago

“Cancelled my order right when the Celebration of Life started at 1pm. Do not shop here.”

Helpful Report

Posted 2 years ago

“Ordered flowers from here for my friend after she had her new baby. They were supposed to be delivered to the hospital the next day. The next day I get a call that they couldn’t be delivered because the duck vase was missing a pink hat, but they could still send it with a white hat. Sure not a big deal. Claimed they could absolutely get it to her before she was discharged from the hospital the next day. My friend is discharged the next afternoon and I haven’t heard anything. So I call her the next day (it’s now been 4 days since the initial order) and she never got them. I called the company directly and they said it had been delayed again, but wouldn’t say why this time. Clearly never intending to let me know apparently! Now I give them her home address since she has left the hospital and they offer an upgrade which I accept. An hour later I get a call saying that they no longer have the duck, but they can do an elephant. However, they claim that the elephant would be an additional $40 charge. Excuse me?! Why do I have to pay extra for all of your mistakes, couldn’t that be the upgrade. No, I’m told only a manager could make that call. So I ask to speak to a manager. Of course there isn’t one there today, how convenient! My only other option was to cancel my order so I did. This whole process was stressful and unprofessional. I’m hoping I get my money back, but have a feeling the whole thing was a scam and they are an awful and horrible company. Save your money and stress by looking else where!!!”

Helpful Report

Posted 2 years ago

“I was very disappointed in this company. My first time ordering. I had ordered a fruit basket with chocolates, I didn't receive acknowledgement from the recipient and therefore I reached out and was told that the order was not received. I sent an email to confirm delivery, but didn't receive an answer. I called the company and was told that the order was automatically deleted, as there was not a delivery company in my area, well it would have been nice, if someone had sent me an email to notify me of the no delivery status. Thankfully my credit card wasn't charged.”

Helpful Report

Posted 2 years ago

“You took my money and did not deliver the flowers. You are thieves of the worst kind taking advantage of people's grief. Assholes.”

Helpful Report

Posted 2 years ago

“My actual choice would be zero stars. This company is making a fortune by scamming people. They lie or they ignore you. I ordered an arrangement for my mother in law for Christmas. The picture was beautiful. I paid $61 for it. I got an email that they were delivered. That was a lie as they were both delivered. Then I was told they will redeliver them. Well what they delivered was a rose and baby's breath in a mason jar. I could have done better at walmart. To make it worse after fighting to get a refund they finally gave me $11.00. They claim they can only give 30% refund. I know math is different these days but I'm pretty sure that amount is incorrect. This company is a scam. Avoid them.”

FlowerShopping.com 1 star review on 11th January 2024

Helpful Report

Posted 2 years ago

“I should have checked the REVIEWS prior to ordering from this company. The flowers did arrive, however, they did not put the Mylar balloon on it. These were for our granddaughter who had just come home from the hospital. (and she OF COURSE loves balloons....) I contacted Customer Service, and they CONFIRMED I had ordered and paid for the balloon, so I responded .... "well, what happened to the balloon"??? Really disappointed.”

Helpful Report

Posted 2 years ago

“I got an email confirming the flowers I ordered had been delivered. Three days later I learned they had never arrived. When I called yesterday I was promised that an arrangement from a different florist would be delivered today or tomorrow. Instead I got an email saying that they can’t make a delivery and I’ll get a refund. Complete incompetence!”

Helpful Report

Posted 2 years ago

“Terrible company! I ordered flowers to be delivered for the holidays. They took my order, took my money and then later canceled saying due to high volume they had to cancel my order! Yet they are still taking more orders in their website! I didn’t see they canceled my order until now because I was busy with Christmas. I assumed my family received their flowers and I was surprised they didn’t mention it so I checked my order and found this cancelation. Now my in laws probably think I forgot them. I’m so disappointed! Don’t take orders or my money if you can’t deliver! And don’t keep taking orders from other people when you are canceling others!”

Helpful Report

Posted 2 years ago

“Horrible substitution policy that basically allows them to give you any flowers regardless of what you order/pay for.”

Helpful Report

Posted 2 years ago

“The worst service possible, I placed an order today and did not receive what I paid for. The picture on the website is the “as shown” option. I ordered the “Premium” which should be even better than whats shown in the picture. What I received was way less than that. I am extremely upset about it. Customer service did nothing to help, neither offered to deliver the correct product or a full refund. Went back and forth with a service rep, they made no attempts to correct the situation. Would not recommend to anyone.”

Helpful Report

Posted 2 years ago

“I tried to order flowers to be delivered to my aunt in a physical rehab facility yesterday. I chose an arrangement that was available in her area, and paid the same-day delivery fee. There was also a same-day guarantee if you complete the order by 3PM - my order was in hours before then. I got a call at 4:30PM yesterday that the florist would not be able to complete the delivery on time, and asked if it could be delivered today instead. I said yes, and didn't mention the extra fee because it's a busy time of year and I get it that sometimes the day gets away from us. This morning at 9:45AM, when the day has barely begun, I get a call from FlowerShopping.com that the florist can't complete the order yet again, but maybe they can tomorrow. Instead, they have found another florist who CAN complete my order, but required an extra $31 in fees to get the order out today. When I refused (because that's obviously a scam), their offer became "$10 off the extra charge to help with today's delivery." SCAM, SCAM, SCAM. The flower arrangement I picked was $48. In taxes and fees, the total for my original order already came to $72, and then they wanted to tack on a $31 if I ever wanted to have my order made. SCAM!”

Helpful Report

Posted 2 years ago

“Worst customer service ever. I wish I had checked here first. STAY AWAY FROM THIS PLACE. Paid for a rush/before noon delivery because daughter had to leave at noon and it is a locked building. 11:45 nothing arrived so I called. I was told that no one could check the status or help me and that I'd have to email. I tried to explain that this wasn't okay and I needed a status. She hung up on me Called back and asked for a supervisor. Someone came to the phone, said she was not a supervisor but she could check the status. Said it was on the truck and would be delivered sometime that day. I explained again and asked for a refund. She said she'd request the cancellation but since it was out on the truck she didn't know. I said that was unacceptable and asked for a call back. It never came. Item was delivered and a neighbor let them in. It was the WRONG THING! I ordered a tray/pot of succulents and she received this tiny vase with three carnations and a bunch of leaves. I'm out $90 which is a huge deal to me! I'm telling you- STAY AWAY!!!!!”

Helpful Report

Posted 2 years ago

“This company goes back to the house and takes your flowers away! They took away my mom's flowers on her bday because I told them they didn't match the picture online. Massive difference between online and delivery - no flowers listed online were in the delivery.”

FlowerShopping.com 1 star review on 4th November 2023

Helpful Report

Posted 2 years ago

“The worst delivery experience of my life. If I could give them 0 stars I would. I ordered next day flowers for a friend whose loved one had died. I got an email the next day at 4 pm saying his address was too far away, the email looked like a scam it was done so poorly. I had to call another florist and get him flowers. I has already put in an order with them for his brother's family to get flowers. I got a call Friday (the day they were supposed to be delivered) at 5 saying the florists in the area wouldn't take their order it wouldn't get there that day they want to go home so it's going to have to wait to be delivered Saturday instead. I get a call Saturday afternoon, the flowers won't make it, no one will take their order, the only option is to have them done Monday. They hung up on me, the body will be in the ground by the time these flowers get to them and it'll be a week! Absolutely ridiculous, yet some how their website makes them seem like they have 4.6 stars when they should really be deemed a scam. I'm praying my flowers get there tomorrow, but I'm not counting on it.”

Helpful Report

Posted 2 years ago

“NEVER AGAIN AND STAY AWAY! I ordered flowers to be delivered for sweet sixteen on Oct 26 and waited all day and no show. When I called the customer service , I had to wait 15min only to be told that the rep who answered the call ONLY took care of orders. Please note I specially dialed the option to check the order status. After another 25 min wait, the rep put me on hold again for 10 min. The rep CLAIMED that the delivery person did not receive my order because it was not processed properly. The order was placed on Oct 23rd and they charged my Amex immediately; all of a sudden my order wasn’t processed? The rep said either the flowers can be delivered earliest tomorrow or I could cancel. I was so irate I cancelled the order. Their cancellation email stated that there was no delivery service in the area where the flowers were to be sent. So why did they take the order and process? I will never use this site for flowers ever again.”

Helpful Report

Posted 2 years ago

“NEVER AGAIN! Ordered flowers for my mother's birthday on 9/30. Flowers were not delivered. On 10/1 I received an email confirmation of delivery.... But nothing was delivered Called customer service (who is almost never open despite "hours" of 8am-4pm PST Mon-Fri) and eventually got a person who said they would check into it and call me back Next day no call Sent them an email ... nothing Next day called several times to the "Customer service is closed" Finally on 10/4 get a call back that they could not deliver the flowers today but will WAIVE THE RUSH FEE for delivery tomorrow. Told them that delivering at all would be a start and asked why they would charge me a rush fee when even 10/4 would be 4 days late??? They hung up on me. 10/5 (only good part here) Flowers delivered and were nice 10/6 Tried calling back to give them an opportunity to save me as a customer.... Guess what, Customer service not open during their "open" hours....”

Helpful Report

Posted 2 years ago

“Order flowers for a sick cousin, including the $20 delivery charge. The next day the order was cancelled because they didn't deliver to that address.”

Helpful Report

Posted 2 years ago

“my order was supposed to be deliver yesterday. Nothing. again today Nothing and no reason. i'm so mad!! they take your money and don't give 2 hoots. i'm calling my credit card company and cancelling payment”

Helpful Report

Posted 2 years ago

FlowerShopping.com is rated 1.6 based on 704 reviews