Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,738 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After receiving an email from you promoting Easter with free Lindt chocolate rabbits with code HAPPY EASTER, I decided to order some for my Mum as she will be on her own at Easter, as my Dad is unfortunately ill in hospital. There was nowhere to enter a promotion code when placing the order so I emailed straight away, asking for them to be included, as per your email. I was told it was too late as the order had already been passed to the supplier! Don’t advertise promotions that you can’t deliver. Not very good customer service.”

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Posted 5 years ago

Hi Vanessa, I'm sorry to hear this. I have sent you an email in regards to your review. Many thanks, Beth

Posted 5 years ago

“Very Reliable & Prompt.. the flowers live up to the expectation of their advert.. The recipient really pleased with condition of the flowers Would.nt hesitate to place orders with you thank yooou Very Satisfied”

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Posted 5 years ago

“My sister in law was very pleased with the flowers a lovely birthday surprise”

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Posted 5 years ago

“I asked for five bouquets to be sent to friends. They were pleased with the flowers and some sent photographs. However, one of the bouquets, of which a photograph was sent to me, didn't appear to have as many flowers as another bouquet of the same kind, for which I paid £24.99 (saving of £10.00). On the whole I am satisfied with the bouquets and the delivery service.”

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Posted 5 years ago

“Excellent. Arrived on time and recipient loved the pot and flowers.”

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Posted 5 years ago

“Easy to order, value for money and delivered on time.”

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Posted 5 years ago

“Flowers were beautiful and really appreciated by the birthday girl!!”

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Posted 5 years ago

“Arrived promptly, sadly all the flowers were extremely limp and the tulips were beyond rescue 😢”

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Posted 5 years ago

Hi Christine, This is very disappointing to hear. I can confirm I have emailed you in response to this. Many thanks, Beth

Posted 5 years ago

“I ordered the Spring Bouquet with Prosecco & Chocolate, for a 60th birthday gift. The recipient loved them and sent me a couple of photos, they are beautiful, and even more so after 2 days when the buds opened.”

Flying Flowers 5 star review on 1st April 2021

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Posted 5 years ago

“Really impressed with the service received, will definitely use Flying Flowers again.”

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Posted 5 years ago

“Delighted with the service delivered on the day requested”

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Posted 5 years ago

“Excellent service great flowers delivered to a close friend got the date wrong and they sorted it immediately.will use them again soon.”

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Posted 5 years ago

“Have had a small problem in my past. But all ok now.”

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Posted 5 years ago

“My Wife was delighted with the flowers ,but they were delivered quite late she thought I had not got her anything.”

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Posted 5 years ago

“Prompt delivery in the morning and the rose plants were beautiful. Thank you.”

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Posted 5 years ago

“Great flowers at a good price.”

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Posted 5 years ago

“Nobody responds to emails quick enough. Did a live chat this morning telephone handler changed the date for me to flowers to be delivered tomorrow however just received email saying DPD will deliver 8th April! This is too late!! Now no option for live chat - I need to get this sorted now - way too stressful will not be using flying flowers again!”

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Posted 5 years ago

Dear Customer, I am so sorry to hear this, I can see that our customer care team have been in touch with you and addressed the issues you have raised in your review. Regards Sue

Posted 5 years ago

“I haven't had any notification that they've been delivered yet”

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Posted 5 years ago

Thank you for taking the time to leave a review Kathy. I can confirm that I have sent you an email regarding this. Best wishes Valerie

Posted 5 years ago

“Great value and lovely flowers.”

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Posted 5 years ago

“The flowers were paltry; I was so disappointed”

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Posted 5 years ago

Hi Jane, I am sorry you were disappointed with your recent purchase. I have sent you a separate email to address this matter. Kind regards, Vanessa

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,738 reviews