FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.19

4.2 Rating 3,143 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve ordered from Boroughbox/Fodabox a few times for gifts, and the product quality has always been great. On my most recent order though, it cam three days late after I paid for selected day delivery, so missed the birthday celebration it was intended for. As ever, we might be let down by Yodel! Customer service was helpful and responsive and eventually got it redelivered. Will use them again.”

Helpful Report

Posted 3 years ago

“Packaging and presentation was excellent and also all products.”

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Posted 3 years ago

“This was purchased as a present and although it arrived a week late so missed my nephew's birthday, he did enjoy it when it turned up”

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Posted 3 years ago

“I spotted a gift for my son but when i went back to find it i couldnt find it again. I did im the end but it arrived 3 days late even though I put in a certain date. My son didn't get his birthday gift in time and I was very upset and their customer service was totally unhelpful. I will not be buying from them again and agree with all the other bad reviews!”

Helpful Report

Posted 3 years ago

Good evening, Thank you for taking the time to leave a review of your recent experience, we are sorry to hear that it was not the service we pride ourselves on :( We have tried to locate your order and correspondence to our Customer Service team with the email address provided but have not managed to locate your order. We would like the chance to investigate what happened further for you and were wondering if you would be so kind as to send us the details to support@fodabox.com using the following reference RIO-FB-0702. We hope to hear from you soon, Best wishes The FodaBox Team

Posted 3 years ago

“Delivery was quick, communication was excellent. Would definitely use again. Pain free and pleasant shopping experience. Pricing was very good also. No complaints.”

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Posted 3 years ago

“Absolutely amazing Cannolis that I can’t stop thinking about and will be reordering again very very soon”

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Posted 3 years ago

“I bought this selection of cheeses as a gift. The recipient was highly delighted with the cheeses and I was very impressed with the speed of the delivery. I will definitely be making further purchases.”

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Posted 3 years ago

“Excellent service with last minute express delivery order received as promised. Real Cure products also excellent and well presented.”

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Posted 3 years ago

“A unique, quirky and well presented gift. Will definitely be ordering more this year! Finally found a must have Father’s Day gift!!!”

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Posted 3 years ago

“Very pleased with service. Box promptly delivered. Good quality.”

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Posted 3 years ago

“Very good selection for vegetarians”

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Posted 3 years ago

“Really good and quick response and a pleasure to deal with, their products are very good also thankyou.”

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Posted 3 years ago

“As always, very happy with the boxes ordered. Perfect gifts full of surprises.”

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Posted 3 years ago

“Great delivery. Easy buy”

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Posted 3 years ago

“I sent this to my student son as a little treat and he loved it. Here are his comments: What a beautiful beer can! Hope the beer was just as good! It was thanks! Just having your other beer, if anything nicer than the first thanks! The sweet chilli crisps you sent are great! A winner all round I’d say thanks. I’ll definitely be ordering from you again. Thanks for making Mum and son very happy!”

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Posted 3 years ago

“Thank you foda for the wonderful gift for my husband. He has just started keto again and this was a wonderful gift for him.”

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Posted 3 years ago

“Really good. Totally professional!!”

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Posted 3 years ago

“Excellent customer service. Highly recommend.”

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Posted 3 years ago

Hi Lauren, Thank you for your recent review, We are sorry to hear your order has not arrived, must have been a really safe place :( We appreciate you taking the time to speak with us this evening and look forward to talking again tomorrow to get this resolved for you. Best wishes The FodaBox Team

Posted 3 years ago

“Very pleased with the order and most definitely would buy again and l would recommend to my family and friends”

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Posted 3 years ago

“Excellent value and quality products. Arrived on time and quickly answered queries.”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,143 reviews