FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,974 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,974 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Excellent that I could delay delivery until nearer to my husband’s birthday, too.”

Helpful Report

Posted 1 month ago

Thank you for your kind review. We're so pleased to hear everything went well and that the delayed delivery option helped you time the gift perfectly for your husband's birthday. Warm regards, The FodaBox Team

Posted 1 month ago

“Purchased box as a gift and was really pleased with the quality. Ordering was easy and delivery was quick and on the date requested. The recipient was delighted with it too.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful feedback. We're so pleased to hear that you were happy with the quality of the gift and that the ordering and delivery process met your expectations. It's great to know the recipient enjoyed it as well. Warm regards, The FodaBox Team

Posted 1 month ago

“Fantastic and easy to use. Great that you can select a date for it to be delivered. Great product too”

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Posted 1 month ago

Thank you for your kind words. We’re so pleased to hear that you found the service easy to use and liked the Future delivery date option. It's wonderful to know you were happy with the product as well. Warm regards, The FodaBox Team

Posted 1 month ago

“Easy and quick to order”

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Posted 1 month ago

Thank you for your feedback. We are glad to hear that you found the ordering process easy and quick. We hope you enjoyed your experience and look forward to serving you again. Warm regards, The FodaBox Team

Posted 1 month ago

“Cakes was delivered 2 weeks early. The other parcel was delivered but left no note where it had been left. Found it in dustbin full of fish tins so not a very good exterior first time order”

Helpful Report

Posted 1 month ago

Hi Lee, Sorry to hear about your delivery experience – we never like it when our couriers let us both down. We've now had a chance to speak and are glad we could resolve the issue to your complete satisfaction. Thanks again for your review and for bringing this to our attention. We hope to see you again soon! Warm regards, The FodaBox Team

Posted 1 month ago

“It was a gift to say thankyou and he loved it.”

Helpful Report

Posted 1 month ago

Thank you so much for your review - we're delighted to hear the gift was well received and appreciated. We truly value your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Amazing 👏 a huge thank you *****”

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Posted 1 month ago

Thank you so much for the feedback - we're really glad you had a great experience! A huge thank you from all of us, and we hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Looks a great range - but avoid if you expect it delivered on time. Booked for Thursday delivery ready for Fathers Day. Evri said they couldn't deliver on that day and would be next working day. Actually turned up on the Saturday. No communication for Fodabox. Unable to get on their live chat despite waiting 30 minutes. Shocking.”

Helpful Report

Posted 1 month ago

Hi Robert, Sorry to hear that, we never like it when our couriers let us both down, we have now had a chance to speak and resolved the issue to your satisfaction. Thanks again for your review and letting us know, hope to see you again soon! Warm regards, The FodaBox Team

Posted 1 month ago

“Easy to order, good value, and quick delivery.”

Helpful Report

Posted 1 month ago

Hi there, Thank you much for your review - we’re really pleased to hear you found the process easy and the delivery quick. We appreciate your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Excellent food from Clonakilty. Delivery from Evri very poor re informing a delivery time scale missed by nearly an hour.”

Helpful Report

Posted 1 month ago

Hi Tony, Thank you so much for your review - we’re really glad you enjoyed the food from Clonakilty. We're sorry to hear the delivery experience with Evri wasn’t ideal and appreciate you bringing it to our attention. We truly value your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Great experience! Lovely box with awesome contents - just the thing for the recipient!”

Helpful Report

Posted 1 month ago

Thank you so much for your review - we’re so glad to hear you had a great experience and that the box was a hit with the recipient. We really appreciate your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Simple and easy to use”

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Posted 1 month ago

Thank you so much for your review - we really appreciate your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Choosing the hamper and ordering was smooth and easy enough. However, the delivery has been delayed although I paid to have it delivered today Friday 13th June...hence 2 stars. This is supposed to be a father's day gift and although ordered on time, he will now receive it after father's day - not impressed!”

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Posted 1 month ago

“Excellent service, fast delivery”

Helpful Report

Posted 1 month ago

Thank you for your review - we're really pleased to hear you were happy with the service and delivery. We truly appreciate your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 1 month ago

“Delivered gift 3 weeks earlier than the date specified ruining the surprise . As a result sent birthday message upon delivery telling person what the gift was before they’d opened it . Wouldn’t use this service again”

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Posted 1 month ago

“Brilliant.....clear and user friendly”

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Posted 1 month ago

“As always a brilliant service”

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Posted 1 month ago

“Apparently food was very fresh and nicely presented in a timely manor”

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Posted 1 month ago

“Easy to order online with quick delivery. Always take these just before going on a cruise....boosts my immune system.”

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Posted 1 month ago

“Good overall experience, the box was a perfect gift for our friends 60th birthday, ( loves to cook a curry and drink beer ) Nicely presented . Arrived quickly which was great.”

Helpful Report

Posted 1 month ago

FodaBox is rated 4.2 based on 2,974 reviews