FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,114 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Easy to understand website followed by very good delivery service and wonderful items.”

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Posted 4 weeks ago

“Had a title hiccough but that was my fault and it was quickly sorted . Cannot comment on the contents of the box as it's a present.”

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Posted 1 month ago

“Great item and prompt delivery but there was no note inside the box to tell the receiver who it was from”

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Posted 1 month ago

“Excellent choice and easy to order”

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Posted 1 month ago

“Very good ordering service, pretty quick delivery too. Only disappointing thing was there were meant to be 24 packets of crisps in the box and I only received 22!”

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Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“After an initial issue with next day delivery, this was resolved and another parcel was sent by the end of the week. Great gift and really nice presentation”

FodaBox 4 star review on 18th September 2025

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Posted 2 months ago

ChatGPT said: Hi there, Thank you for your review. We’re sorry the courier misplaced your initial parcel, but we’re glad we could get a replacement out to you quickly. It’s wonderful to hear you enjoyed the gift and its presentation. Warm regards, The FodaBox Team

Posted 2 months ago

“Good selection of hampers to suit a variety of budgets. Prompt customer service. The only drawback was the delivery was earlier than I wanted, it was a birthday treat delivered early.”

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Posted 2 months ago

Hi Elizabeth, Thank you for your thoughtful feedback. We’re delighted you enjoyed the range of hampers and found our customer service prompt. We’re sorry the delivery arrived a little earlier than planned - we’ll take this on board as we work to make sure every gift arrives right on time. Warm regards, The FodaBox Team

Posted 2 months ago

“Really happy with the gift box ordered for a friends 50th birthday. Good selection of beers, meats and cheeses. He was chuffed!”

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Posted 4 months ago

Hi Dominic, Thank you for your feedback. We're pleased to hear your friend was happy with his 50th birthday gift box, and that the selection of beers, meats, and cheeses was well-received. Warm regards, The FodaBox Team

Posted 4 months ago

“Excellent food from Clonakilty. Delivery from Evri very poor re informing a delivery time scale missed by nearly an hour.”

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Posted 5 months ago

Hi Tony, Thank you so much for your review - we’re really glad you enjoyed the food from Clonakilty. We're sorry to hear the delivery experience with Evri wasn’t ideal and appreciate you bringing it to our attention. We truly value your support and hope to see you again soon. Warm regards, The FodaBox Team

Posted 5 months ago

“Good overall experience, the box was a perfect gift for our friends 60th birthday, ( loves to cook a curry and drink beer ) Nicely presented . Arrived quickly which was great.”

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Posted 6 months ago

“Excellent overall experience and a good choice. However the parcel has still not been received by the recipient. The courier contacted me yesterday to say they would not be delivering the parcel due to a delay, even though I had been informed that morning, that it was out for delivery. I can't understand why this has happened as the courier had the parcel for at least 2 days. I am very disappointed as the surprise has now been completely spoiled.”

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Posted 6 months ago

“Expensive stuff. Ok for occatonal gift but way too expensive to shop regularly”

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Posted 3 years ago

“Good liqurice”

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Posted 3 years ago

“Having recently found a great Greek cookery book, I wanted to buy some authentic Greek ingredients. The cheese I purchased is very good and the packing to protect it was superb, actually including an ice pack. I shall be using FodaBox again and can recommend them highly.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Speedy delivery’s”

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Posted 3 years ago

“Send this yummy treat to a friend on Eid. Was highly appreciated”

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Posted 3 years ago

“Order for a friend's Birthday. The gift was ordered early so I was sure of it arriving. It told me it would be delivered on the 19th/20th which was ideal. It arrived on the 22nd. This was luckily not a problem as the actual birthday date was the 23rd. So my delivery was in time. It was however not on the dates given. My friend was very pleased with the gift and its presentation. So happy I decided to send it early enough for it to arrive in time her day.”

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Posted 3 years ago

“About the content: some of the dry meat is a bit too fat, all the beer taste all right. About the delivery: that sucks, they said twice that "sorry we missed you" although they simply didn't come, eventually it has arrived on Tuesday instead of Saturday and it was meant as birthday gift. Yodel is not the best choice to charge with this. With BoroughBox I could chat and got a reduction for this complication, which is a nice touch.”

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Posted 3 years ago

FodaBox is rated 4.2 based on 3,114 reviews