FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,950 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered from New Zealand as a gift for relatives. Good response and communication about delivery questions. Gift message was not included with package so some confusion as recipient had no idea who the package was from.”

Helpful Report

Hi Fiona, Thank you for your recent review, We are pleased to hear you had such a lovely experience with us and are very sorry your gift message was not included. Please be assured we will be passing this feedback on to our Warehouse Management Team to investigate what happened and prevent a future occurrence. We do hope the gift was still enjoyed :) Best Wishes The FodaBox Team

“I bought this as a gift for my other half - he says the beer was fantastic and it has been much enjoyed. Some of the snacks were not to his taste - he would have preferred more beer I think!”

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“Well presented box containing delicious goodies”

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“Nice site, prompt delivery, I liked the packaging.”

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“So easy to order online and delivery service was super quick too. Product excellent and exactly as described, and in really smart packaging.”

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“Products excellent - communication difficult”

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“About to order another box! Brilliant gift for the man who can be tricky to buy for!”

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“Quite happy. I bought two gift boxes for work colleagues, as Christmas gifts. Ordered on 14th dec for delivery between 18th and 21st dec. I got worried as I heard nothing until the 21st which was when they were dispatched! Luckily delivery was very good and only took a day. I appreciate it’s a busy time of year, but some reassurance or updates would have been comforting! Got there though and everyone was happy! Thank you”

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“All bought for friends so can’t honestly say”

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“Very quick service”

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“Goods are great but my order was not posted on time! If I hadn’t contacted them it probably would not have arrived at all. I would advise not giving them a date to post in the future. I received a shipping cost refund and an apology after I complained not great customer service”

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“Delivery took longer than promised but that's a minor detail. Everything else was great.”

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“Received my cake 🍰 in good 😊 condition”

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“We were generally well satisfied with all the items provided.A seriously improvement would be too provide high ending cooking methods for all the goods in a form that were easily understood.”

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“the food was lovely. The only this missing was a bit of greens ( brussels, broccoli. Other than that perfect.”

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“Sent to a work colleague who was admitted to hospital”

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“Food all boxed and labelled well. Plan was easy to follow and all went well except for the roast potatoes which didn’t cook properly and were still hard. Was still a Christmassy dinner for recipients who weren’t able to join family due to illness. Would we use again - yes! Thanks”

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“Well presented, quick service, great quality products”

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“Good gluten free products, some substitutes and smaller than expected but well packaged and excellent customer service”

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“There is a great choice of goodies new to us.”

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FodaBox is rated 4.2 based on 2,950 reviews