FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,114 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box was a Christmas gift so I can't speak for the contents but it arrived on time and nicely packaged.”

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Posted 3 years ago

“Ive been prompted for this eeview but I bought it as a Christmas present for my (son whose birthday it is) and as it hasn't happened yet I can't say. However his fiancée assures me that it has arrived so we shall see. The ad looked positively scrumptious!”

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Posted 3 years ago

“Its nice box for present i did. Just box came bit smashed. But its fine. Delivered fast. Thank you!”

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Posted 3 years ago

“These were gifts, so unable to comment on quality, but they did arrive in good time. Thank you.”

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Posted 3 years ago

“Ordered a large nutcracker but got a small. However this was quickly rectified and I appreciate your prompt response.”

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Posted 3 years ago

“good product not so good distribution”

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Posted 3 years ago

“Excellent communication and fast delivery from Fodabox. I was impressed at the variety of items.”

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Posted 3 years ago

“Delivery took a little longer than expected (probably royal mail's fault!) but when I contacted Fodabox about it they offered to send a replacement straight away by next day delivery. Great customer service.”

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Posted 3 years ago

“Reasonable service, would have been 5 Stars but wrong item sent. To be fair dealt with efficiently and quickly. Right item arrived 2 days later”

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Posted 3 years ago

“As this is a Christmas present for one of our daughters, it’s difficult to give a full review, but what I will say, from placing the order to receiving it was very quick, and well packaged.”

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Posted 3 years ago

“very good selection”

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Posted 3 years ago

“This was bought as a gift for someone who is hard to buy for and it definitely hit the spot. It was just what I needed for him”

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Posted 3 years ago

“The Stollen looks great. Ready to make my vegan stollen bread and butter pudding on Christmas day”

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Posted 3 years ago

“Delivery was prompt, well packaged too. Afraid that’s about all I can say as the item was bought as a gift. When the recipient has sampled the contents I will know more . 😊”

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Posted 3 years ago

“Fantastic!!!!”

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Posted 3 years ago

“Super range of products and mystery boxes are worth trying , problems with order are sorted out , but last 2 orders did need resolving and they were sorted but a little more attention to picking orders needed”

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Posted 3 years ago

“I really like the service and I always loved the BoroughBox branding. This new Foda Box name is quite off-putting. It just feels like a made up name with zero connection to anything. Branding and image is important with this type of gifting product and the old branding was part of the appeal. I'm not sure that I'll use them again to be perfectly honest.”

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Posted 3 years ago

“I have used Borough Box a few times now and the products are always high quality and well packaged. It’s a good way to support support small businesses too. The only down side is that because they use many different suppliers, you can pay postage on each item in your order and this can add up to quite a bit on multiple orders. Having said that I will definitely use Borough Box again in the future.”

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Posted 3 years ago

“Despite the problems with delivery of my order, Fodabox were very helpful in trying to get it sorted, but because of time constraints on my part, this was not possible and within a very short time I received a full refund. This disappointment will not stop me contactingg Fodabox again. Best wishes”

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Posted 3 years ago

“Great gift for my dad for Christmas! He is sure to love all of the products. Little bit disappointed by the packaging as - a branded cardboard box. I'm now probably going to re package it to make it look nicer. If I had known it was a cardboard box I would have gone for the magnet one. All in all though very pleased with the content and would definitely order again”

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Posted 4 years ago

Thanks for the feedback Abigail - we'll work on making our packaging options clearer in the new year. I hope the goodies are enjoyed!

Posted 3 years ago

FodaBox is rated 4.2 based on 3,114 reviews