FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,950 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As this is a Christmas present for one of our daughters, it’s difficult to give a full review, but what I will say, from placing the order to receiving it was very quick, and well packaged.”

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“very good selection”

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“This was bought as a gift for someone who is hard to buy for and it definitely hit the spot. It was just what I needed for him”

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“The Stollen looks great. Ready to make my vegan stollen bread and butter pudding on Christmas day”

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“Delivery was prompt, well packaged too. Afraid that’s about all I can say as the item was bought as a gift. When the recipient has sampled the contents I will know more . 😊”

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“Fantastic!!!!”

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“Super range of products and mystery boxes are worth trying , problems with order are sorted out , but last 2 orders did need resolving and they were sorted but a little more attention to picking orders needed”

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“I really like the service and I always loved the BoroughBox branding. This new Foda Box name is quite off-putting. It just feels like a made up name with zero connection to anything. Branding and image is important with this type of gifting product and the old branding was part of the appeal. I'm not sure that I'll use them again to be perfectly honest.”

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“I have used Borough Box a few times now and the products are always high quality and well packaged. It’s a good way to support support small businesses too. The only down side is that because they use many different suppliers, you can pay postage on each item in your order and this can add up to quite a bit on multiple orders. Having said that I will definitely use Borough Box again in the future.”

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“Despite the problems with delivery of my order, Fodabox were very helpful in trying to get it sorted, but because of time constraints on my part, this was not possible and within a very short time I received a full refund. This disappointment will not stop me contactingg Fodabox again. Best wishes”

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“Great gift for my dad for Christmas! He is sure to love all of the products. Little bit disappointed by the packaging as - a branded cardboard box. I'm now probably going to re package it to make it look nicer. If I had known it was a cardboard box I would have gone for the magnet one. All in all though very pleased with the content and would definitely order again”

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Thanks for the feedback Abigail - we'll work on making our packaging options clearer in the new year. I hope the goodies are enjoyed!

“This was my first order and a gift for my nephew. There was a problem with delivery which was not Fodabox's fault but they still followed it up and even compensated me for the delivery charge. Very impressed with the customer service and I'm told the product was pretty tasty too!”

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“I really like all the products but I have a few issues. The website is not easy to use and I found it difficult to find certain products. I am also not at all happy with the delivery charge. I was charged delivery from all the different suppliers when I thought everything was coming from Fodabox. I was charged just over £16 which is absolutely outrageous when all the items are so light. You have become like Amazon. I don’t think I will be ordering from you again.”

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“Box arrived as promised on time . Was a gift and the recipient was very happy with the contents”

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“Can't comment on taste as it's a present (hence only 4 stars) but was well packed, looks good and was delivered on time”

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“Hamper box purchased as a birthday gift, it was well packaged, the trunk it was presented in was really nice and the products were good quality. Slight delay with delivery but all issues were dealt with swiftly. Will be buying again!”

Helpful Report

Hi Jas, Thank you for getting in touch, We are sorry to hear there were delays to your order and the inconvenience this has caused. We can see the vendor of your order has been in touch to apologise for the delay and confirm when your order will be arriving. We do apologise for any inconvenience caused. Best wishes The FodaBox Team

“The box of 3 different gluten free bread mixes was promptly delivered with a note to say there was one more mix to come. They came as a cardboard box tied with string so that will be recyclable. Great present for a Baker who is gluten free although the flavours looked so tasty I did consider keeping the box for myself and buying them something less interesting instead. Very pleased with my purchase and hope I get invited round...”

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“Arrived promptly, well packaged. Instructions for preparation adequate. Taste reasonable for Hanukkah celebration.”

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“I like the products in the website. But I was disappointed to find that the set of gin glasses i bought for my mum for Christmas are plastic. But I was pleased with the cake calendar I purchased”

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“Birthday gift. Feedback lots of unique snacks. Yummy.👍🏻👍🏻”

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FodaBox is rated 4.2 based on 2,950 reviews