FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,115 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 3,115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not ordered one yet very interest..see how it.. looks brill..thanks!”

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Posted 4 years ago

“Bought a gift box for a friend's birthday and she loved it. Good selection of gluten free and vegan choices.”

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Posted 4 years ago

Hi there, Thank you for taking the time to leave a review of your recent experience. What a great Birthday gift for your friend, you have great taste :) We are pleased to hear you enjoyed our gluten free and vegan ranges. Make sure you come back for more :) Best wishes The FodaBox Team

Posted 4 years ago

“My friend loved her Gin related box - it was well packaged and included a variety of items. I am not sure about the change of name though - surely Borough is more recognisable and looks better on the 'hamper' box that everything is delivered in ?”

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Posted 4 years ago

Hi Emma, Thank you so much for taking the time to leave a review of your recent shopping experience. We are so glad to hear your friend loved her Gin Gift Box. What a great choice! We also appreciate your feedback on our name change. Like a fine wine it grows well with age :) We will certainly pass your comments on. Best wishes The FodaBox Team

Posted 4 years ago

“Interesting products. I bought mine for Christmas presents, so unsure of quality yet. Ordering and delivery was no problem. I would recommend this company.”

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Posted 4 years ago

Hi Karen, Thank you so much for taking the time to leave a review of your overall experience. We do hope you will come back and shop with us again soon. Best wishes Steph The FodaBox Team

Posted 4 years ago

“A well received gift. Shame about the new name though. What does foda even stand for?”

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Posted 4 years ago

Hi there, Thanks for taking the time to send us your feedback on your experience with FodaBox. I'm so glad to hear the gift was well received! Foda is the old English word for food, so very fitting for us to use as part of our rebrand to FodaBox. Many years ago we began life on Borough High Street in London, and our name BoroughBox fitted neatly. However, we don't want anyone thinking we're only a business primarily serving the capital. Nothing could be further from the truth and we're super excited to have morphed into FodaBox. The great news is that we're the same passionate team, working tirelessly around the clock to make sure that the very best in independent food and drink is delivered to your doors up and down the country. Kind regards, FodaBox

Posted 4 years ago

“Arrived promptly but before I anticipated and It is for birthday on 5th Oct will let you know after this date.”

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Posted 4 years ago

Hi Carol, Thanks for taking the time to send us your feedback. I'm glad to hear your order arrived promptly. I look forward to hearing how the cake was enjoyed? Kind regards, FodaBox

Posted 4 years ago

“Good selection to choose from. Makes a wonderful gift. Has products that I most people would not buy for themselves, so this makes it special as a present”

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Posted 4 years ago

Hi there, Thank you for taking the time to send us your feedback! I'm glad to hear that you enjoyed our large selection. We do pride ourselves on stocking a broad, eclectic range of products and producers so I'm glad you were able to make a special present from our marketplace. Kind regards, FodaBox

Posted 4 years ago

“1 item was missing from my order, so I phoned up and the missing item was dispatched that day. Great customer service, thanks again.”

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Posted 4 years ago

Hi Harvey, Thanks for taking the time to send us your feedback! Again we apologise profusely for the missing item from your order. I'm so glad to hear it was all resolved for you and the missing item was sent to you ASAP. I hope we have the chance to redeem ourselves further on your next FodaBox order! Kind regards, Lisa

Posted 4 years ago

“Customer Service Team answered my email in less than 24 hours and they put me in touch with the Seller which was a nice touch. Good variety of food and gifts. I love supporting small local businesses.”

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Posted 4 years ago

“Very good price, delivered on time, although I ordered both items at the same time they where delivered separately and that's why I've given 4 stars instead of 5.”

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Posted 4 years ago

“Really good product”

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Posted 4 years ago

“I love the contents and these boxes make great gifts. I was though disappointed by the 'Next day delivery' option which actually turned up six days after I had ordered it. When I contacted customer services to ask where the package was they didn't seem bothered by this in the slightest, no apology, they just explained that next day doesn't actually mean next day, I'm still confused. I will buy again (sans next day delivery option) but I hope their customer services up their game as I feel they let the brand down, I would expect better.”

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Posted 4 years ago

“on the whole a good selection, on the downside some packets very small.”

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Posted 4 years ago

“Borough box are excellent - this choice wasn’t our favourite but a lovely gift for a vegan!”

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Posted 4 years ago

“The product is good but I ordered 24 small bottles and got 12 large also delivery process needs better communication seems haphazard . No delivery info provided”

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Posted 4 years ago

“Paid through PayPal, which changed the delivery address. It was a gift for a friend which ended up at my address. Sorted quickly, but it PayPal is an option please sort so doesn’t happen to others. Very pleased with box and contents!”

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Posted 4 years ago

“Tasty treats delivered promptly.”

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Posted 4 years ago

“Good selection of gift boxes. Bought as a present and not consumed yet but looked good in the presentation box. Efficient delivery. Customer service very responsive when contacted. Would recommend.”

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Posted 4 years ago

“Most products that I've ordered were amazing! There was just one product from a particular seller that had an "old" taste. Another downside is the amount of packaging used -- luckily it was all recyclable. Other than that, no bad comments. Will definitely order again!”

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Posted 4 years ago

“Good product but far to much packaging.”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,115 reviews