FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,128 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,128 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 12th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery but otherwise fine, thanks.”

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Posted 4 years ago

“Products were great and the order process was easy. Some problems with delivery but they refunded the delivery charge.”

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Posted 4 years ago

“Even though delivery was late, customer service was very responsive. Would give 5 stars if delivery was on time, though this could have been a courier issue?”

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Posted 4 years ago

“Order came in 3 boxes, delivery was quite quick. Duck fritons are so good. Not tried the chocolate orange marmalade as that's a gift. The cannoli were a bit damaged from getting knocked about during transit and the filling was very very sugary, not sure if I'd purchase those again! Would definitely use BoroughBox again as there's a wide selection of things to explore”

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Posted 4 years ago

“Posh Snacks I really like your duck fritons, can't eat too many, which is good, as they are so rich. I love having them with my cremant, each compliments the other.”

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Posted 4 years ago

“The only reason for not giving 5 starts is that I had a couple of issues with my order. I made an order of 4 x Craft Beer Grand Tour boxes and upgraded them to include the Bar Snacks. The order was to be delivered to 3 different addresses. One order arrived correctly with both the beer and snacks, however, the other 2 orders both had boxes with the snacks missing. I contacted the Customer Support and they did a great job at correcting the issue by sending the snacks out to one address and by way of a good will gesture, they posted out 2 complete new boxes with both the beers and snacks! This is fantastic customer service, but it was just a little disappointing that they didn't get the order correct the first time round. This is the reason for dropping one star on their review. The beers and snacks themselves were absolutely fantastic and I would highly recommend them.”

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Posted 4 years ago

“I think the quality and presentation of Borough Box is excellent. I had a query once and was frustrated not to be able to speak to a real person, but overall a brilliant service and much more fun than flowers!”

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Posted 4 years ago

“Ordering from such a great selection was quick and easy. The delivery was to someone else as a gift and I was informed all the way so knew all went well and on date/time.”

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Posted 4 years ago

“I ordered the gift box of cheeses and added a selection of prosciutto as a birthday gift for my brother, so I don't know how it all looked. The only thing was, I'd specified 24th April for delivery so that my brother would be at home to receive it, and it has arrived a day early, while he was out at work.”

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Posted 4 years ago

“This was a gift and recipient was really pleased”

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Posted 4 years ago

“I sent this box to my son who is thrilled with it.”

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Posted 4 years ago

“This was a gift for a friend, so we cannot comment On the contents. We have had a box from you in the past And we did enjoy all the snacks and beers.”

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Posted 4 years ago

“Found item on website via Google searches, easy to use website and delivered in good time, good selection of items.”

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Posted 4 years ago

“Always quick on delivery and since moving away from London, it’s great we can still have our Perello Olives delivered!”

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Posted 4 years ago

“Delicious and varied box of goodies. Thank you!”

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Posted 4 years ago

“Very good range of items, some not as expensive as others, and the products I bought, chocolates from Salcombe Dairy, were delicious.”

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Posted 4 years ago

“Gift looked great and the recipient was really pleased. A great lockdown birthday gift.”

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Posted 4 years ago

“Very pleased with the service and notification about the delivery. Product was very good and it made a lovely gift.”

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Posted 4 years ago

“The purchase was a gift for Easter and has not yet been sampled!”

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Posted 4 years ago

“I was searching for a small food and drink hamper to send to colleagues to consume during a team virtual event, there wasn't much option if you wanted a selection with nice presentation and BoroughBox ticked all that I needed. As I ordered a bulk order I emailed customer services rather than placing 60+ individual orders on the website. The representative I dealt with was quick to respond and helpful. However, I encountered a couple of problems with the deliveries. Certain hampers were missing several items but the representative quickly rectified the issue and the additional items were quickly received. The second problem was a gluten free recipient received an item in her box, which was a substitute due to her gluten intolerance, but the substitute item was not gluten free. Again I reached out the representative who has taken all details to ensure this doesn't happen again to another customer. Despite the issues I would still order again as they were quick to fix any problems.”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,128 reviews