FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,950 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent this box to my son who is thrilled with it.”

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“This was a gift for a friend, so we cannot comment On the contents. We have had a box from you in the past And we did enjoy all the snacks and beers.”

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“Found item on website via Google searches, easy to use website and delivered in good time, good selection of items.”

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“Always quick on delivery and since moving away from London, it’s great we can still have our Perello Olives delivered!”

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“Delicious and varied box of goodies. Thank you!”

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“Very good range of items, some not as expensive as others, and the products I bought, chocolates from Salcombe Dairy, were delicious.”

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“Gift looked great and the recipient was really pleased. A great lockdown birthday gift.”

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“Very pleased with the service and notification about the delivery. Product was very good and it made a lovely gift.”

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“The purchase was a gift for Easter and has not yet been sampled!”

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“I was searching for a small food and drink hamper to send to colleagues to consume during a team virtual event, there wasn't much option if you wanted a selection with nice presentation and BoroughBox ticked all that I needed. As I ordered a bulk order I emailed customer services rather than placing 60+ individual orders on the website. The representative I dealt with was quick to respond and helpful. However, I encountered a couple of problems with the deliveries. Certain hampers were missing several items but the representative quickly rectified the issue and the additional items were quickly received. The second problem was a gluten free recipient received an item in her box, which was a substitute due to her gluten intolerance, but the substitute item was not gluten free. Again I reached out the representative who has taken all details to ensure this doesn't happen again to another customer. Despite the issues I would still order again as they were quick to fix any problems.”

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“Let down by the Royal Mail but BoroughBox rectified when brought to their attention.”

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“My son was delighted with his gift! I was a wee bit disappointed that despite loads of notice and being required to specify a delivery date, it arrived nowhere near his birthday. However I appreciate how difficult these things are at the moment and all in all was very happy with service.”

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“Unfortunately did not receive full order but this was quickly rectified when pointed out. Bloody Ben's mixer is best I have tasted and order will be regular 👍”

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“Pleased with my shopping experience. Bought two separate gifts and was able to send them to two different addresses, which was great, especially in lockdown. I only received an email confirmation from one of the deliveries, although both arrived safely and on the promised date. And the recipients loved their gifts! Would definitely recommend.”

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“After looking at a few gift ideas we decided to buy the pornstar martini package. Great product and very efficient delivery. Delighted with the choice we made and would definitely recommend even if a touch overpriced.”

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“Ordered some ready mixed cocktails for my Mum for Mother's Day. They arrived in time, although I was a little concerned at one point as they did not show as despatched until after they'd arrived. Love the choice of products available.”

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“our order of the quarantino cocktails was quick to arrive and was nicely packaged. The kit was self explanatory, and the flavours delicious.”

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“Pleased with product but it didn't have the message that was meant to be delivered to the recipient, so quite disappointed.”