FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,218 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and notification about the delivery. Product was very good and it made a lovely gift.”

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Posted 4 years ago

“The purchase was a gift for Easter and has not yet been sampled!”

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Posted 4 years ago

“I was searching for a small food and drink hamper to send to colleagues to consume during a team virtual event, there wasn't much option if you wanted a selection with nice presentation and BoroughBox ticked all that I needed. As I ordered a bulk order I emailed customer services rather than placing 60+ individual orders on the website. The representative I dealt with was quick to respond and helpful. However, I encountered a couple of problems with the deliveries. Certain hampers were missing several items but the representative quickly rectified the issue and the additional items were quickly received. The second problem was a gluten free recipient received an item in her box, which was a substitute due to her gluten intolerance, but the substitute item was not gluten free. Again I reached out the representative who has taken all details to ensure this doesn't happen again to another customer. Despite the issues I would still order again as they were quick to fix any problems.”

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Posted 4 years ago

“Let down by the Royal Mail but BoroughBox rectified when brought to their attention.”

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Posted 4 years ago

“My son was delighted with his gift! I was a wee bit disappointed that despite loads of notice and being required to specify a delivery date, it arrived nowhere near his birthday. However I appreciate how difficult these things are at the moment and all in all was very happy with service.”

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Posted 4 years ago

“Unfortunately did not receive full order but this was quickly rectified when pointed out. Bloody Ben's mixer is best I have tasted and order will be regular 👍”

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Posted 4 years ago

“Pleased with my shopping experience. Bought two separate gifts and was able to send them to two different addresses, which was great, especially in lockdown. I only received an email confirmation from one of the deliveries, although both arrived safely and on the promised date. And the recipients loved their gifts! Would definitely recommend.”

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Posted 4 years ago

“After looking at a few gift ideas we decided to buy the pornstar martini package. Great product and very efficient delivery. Delighted with the choice we made and would definitely recommend even if a touch overpriced.”

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Posted 4 years ago

“Ordered some ready mixed cocktails for my Mum for Mother's Day. They arrived in time, although I was a little concerned at one point as they did not show as despatched until after they'd arrived. Love the choice of products available.”

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Posted 4 years ago

“our order of the quarantino cocktails was quick to arrive and was nicely packaged. The kit was self explanatory, and the flavours delicious.”

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Posted 4 years ago

“Pleased with product but it didn't have the message that was meant to be delivered to the recipient, so quite disappointed.”

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Posted 4 years ago

“Delivered on time and in full.”

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Posted 4 years ago

“Interesting range of products. The website was a bit frustrating.”

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Posted 4 years ago

“Very good service and love the products I bought”

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Posted 4 years ago

“had some issues initially ordering, which were resolved quickly by the support team. Chocolates arrived and are being enjoyed. Thank you”

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Posted 4 years ago

“Efficiency throughout the process from ordering to delivery was the hallmark of my interaction with boroughbox. The product was very elegant in its presentation and the recipient tells me of excellent quality.”

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Posted 4 years ago

“Delivered quickly and safely, packaged well. I love that everything is fully recyclable too. Products are lovely and just what we needed for our event”

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Posted 4 years ago

“I ordered some pies for delivery to another address. The courier did not attempt to inform the recipient ( or me ) that the pies were enroute. The courier did not use the doorbell so the recipient who was at home missed the delivery. Delivery was re arranged for the next day and the recipient sat in the hall and waited for the courier, who again did not use the doorbell. Fortunately the company supplying the pies had packaged them well and they were still cold. Most of the pies were frozen by the recipient but one he has eaten was reported as being very good, a mild cheese mixture with an unusual pastry. Pies good. Courier stupid.”

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Posted 4 years ago

“The meat was lovely it just seemed expensive for what it was”

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Posted 4 years ago

“Good delivery service.”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,218 reviews