FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,950 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 2,950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. I was kept fully informed of a slight delay on delivery. The Hamper itself was well received.”

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“Delivery was really slow so the drinks didn’t turn up in time for our work Xmas party. The website is great and has such a good offering that it was a shame to have such delay in the shipping.”

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“This was an excellent Xmas gift for my son who lives away from us, he said that the quality and choice was perfect”

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“Ordered as a gift for someone.”

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“Arrived in a large box padded out with lots of packaging, however this served to safely protect the half dozen items inside which were all presented attractively and provided an inviting selection of chocolate treats which I gave as a Christmas gift. I was kept well informed via email with the delivery situation in relation to the busy Christmas order season”

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“Great selection of products from small independents. Professional and well packaged for delivery. Thank you!”

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“Fantastic product the recipient was delighted with it. The only issue I have is that I would have liked it to be delivered Christmas week and not as soon as I ordered it. I did send an email to request this but had no reply. That said I would use Borough Box again.”

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“well done only the note was not in the box”

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“Well packed parcel. Our daughter is happy with the products. Slightly concerned with the delayed delivery. Apart from that we are quite happy. Merry Christmas.”

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“This is a Christmas present so recipient hasn’t received yet but think he will like it! Love the idea of it when I saw it on the website, great ‘man’ present!”

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“Very positive experience - order was delivered as promised and although the contents are yet to be enjoyed Im sure they will be excellent. I will certainly be using this company again - they deserve to be supported.”

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“Very swift with the order, despite it being so close to Christmas. Kept me posted on my parcel, will happily buy from again”

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“Loved the concept of the savoury snack advent calendar and we have very much enjoyed it. Too many ‘crackling’ type products for our personal taste.”

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“Rather too much scratching and not enough nuts. Lovely to try new products”

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“I wanted to support small and local - the box was a well received present. I was however disappointed in delivery being 3 days late as specified delivery date and didn’t receive any notification that this wouldn’t be met. Difficult times I know but .....”

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“The package arrived quite quick (it was a bit late because of covid affecting the postal service) but one of the products (of three) was wrong. The team were very good at sending out the right product to me and even let me keep the other one (that was sent out instead of the right one). Overall they were very friendly and very quick at replying and posting.”

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“Lovely product and good communication due to delay with covid and delivery.”

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“Very bespoke hampers, good value for money. Delivery was later than expected but given the circumstances I can understand the additional pressures that business are under. Yodels confirmation emails leave a lot to be desired, it would be useful if they put the delivery address on or order information on the confirmation. I will use again.”

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“I bought the advent calendar box of food (£120?) for my mum. Unfortunately it was not clear that it was an advent calendar so when she opened up the packaging she dismantled the calendar too. She said it was hard to get the box within the box out and there was nothing to indicate it was an advent calendar. All the food goodies are lovely, however. She just got them all at once instead of spread over 24 days!”

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“All of the products received were of good quality and taste - but VERY expensive! I found that similar items available from Cote at Home were much better value for money, and had just as much excitement and surprise value. So I would say that BB is for corporate accounts only - if you're spending your own money better value can be sourced elsewhere.”

Helpful Report

FodaBox is rated 4.2 based on 2,950 reviews