FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.19

4.2 Rating 3,143 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th December 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't see the product, as i had ordered 4 x gifts for employees. But they seemed to enjoy the hampers, so I have nothing to add to that. But delivery needs looking at. I got an acknowledgement when I placed the order, and then a few days later another email came in saying how busy y'all are, but nonetheless still hoping to get everything out before Xmas. Not exactly encouraging, given I'd ordered in good time. Then came a flurry of emails from your delivery company, NONE of which were linked to what I'd ordered. Surely they could have included some basic details like an order number. Luckily, everything was delivered in time, but I was left marginally anxious until such point as all boxes were delivered. Amazon is the gold standard when it comes to this sort of thing, but many of us want to shop local and support local businesses. Please make it easier for us.”

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Posted 4 years ago

“I was informed promptly when delivery schedule was overwhelming because of new lockdown and my delivery was received before the new year. Although I would have preferred before Christmas..”

FodaBox 4 star review on 3rd January 2021

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Posted 4 years ago

“I placed an order with BoroughBox during what turned out to be a challenging time with Covid-19 restrictions coming into place. I was e-mailed to let me know the situation and that delivery might not be to the recipient before Christmas, however they pulled out all the stops and I received notification that the BoroughBox would get there in time. The recipient was very pleased with the contents.”

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Posted 4 years ago

“I gave you a hard time because of the lateness of delivery but the recipient was delighted with the "wonderful selection of award winning goodies" delivered after 21 days! Understandably frustrated by the lack of deliverers, you kept your head and kept in touch with those of us waiting. Well done!”

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Posted 4 years ago

“Ordered 2 items from BoroughBox and only 1 arrived. Got in touch with them and they sorted the problem straight away and it arrived in time for Christmas. Would certainly shop with them again.”

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Posted 4 years ago

“The recipient was delighted with the gift”

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Posted 4 years ago

“The box was a gift and was lovely apart from some of the packets were very tightly packed and ended up squashed.”

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Posted 4 years ago

“Well the box did not arrive for Christmas but it has arrived today and my son is delighted. This year has been hard for everyone and I appreciate your efforts and your updates . Stay safe”

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Posted 4 years ago

“This was a xmas present so cannot comment”

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Posted 4 years ago

“Really delicious mixture of good quality products. Easy to purchase, comes well packaged and presented. I bought the Brownie advent calendar, boyfriend box, selection of beers, and chocolate whisky liquor. All came in time for Christmas and advent. All recipients very pleased!”

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Posted 4 years ago

“The gift was well presented and of good quality when it arrived. The delivery was well outside the suggested timescale at the point of ordering but customer service did reply to my email queries within 48 hours. I am sure that at Christmas in a pandemic they were dealing with unprecedented demands, so all in all I was pleased with the product and the service in the end.”

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Posted 4 years ago

“Very good service. I was kept fully informed of a slight delay on delivery. The Hamper itself was well received.”

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Posted 4 years ago

“Delivery was really slow so the drinks didn’t turn up in time for our work Xmas party. The website is great and has such a good offering that it was a shame to have such delay in the shipping.”

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Posted 4 years ago

“This was an excellent Xmas gift for my son who lives away from us, he said that the quality and choice was perfect”

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Posted 4 years ago

“Ordered as a gift for someone.”

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Posted 4 years ago

“Arrived in a large box padded out with lots of packaging, however this served to safely protect the half dozen items inside which were all presented attractively and provided an inviting selection of chocolate treats which I gave as a Christmas gift. I was kept well informed via email with the delivery situation in relation to the busy Christmas order season”

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Posted 4 years ago

“Great selection of products from small independents. Professional and well packaged for delivery. Thank you!”

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Posted 4 years ago

“Fantastic product the recipient was delighted with it. The only issue I have is that I would have liked it to be delivered Christmas week and not as soon as I ordered it. I did send an email to request this but had no reply. That said I would use Borough Box again.”

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Posted 4 years ago

“well done only the note was not in the box”

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Posted 4 years ago

“Well packed parcel. Our daughter is happy with the products. Slightly concerned with the delayed delivery. Apart from that we are quite happy. Merry Christmas.”

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Posted 4 years ago

FodaBox is rated 4.2 based on 3,143 reviews