FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.21

4.2 Rating 3,306 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good. Recipient was delighted.”

Helpful Report

Posted 3 months ago

Hi Anne, Thanks for the great feedback! Warm regards, The FodaBox Team

Posted 2 months ago

“I ordered a box of Salty Dog cheese and onion crisps did not realise that it was not a case of 24 as is normally the case I was very dispointed a the price charged is what we pay for 24.”

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Posted 3 months ago

“FodaBox was brilliant from start to finish. Great range of products with loads of choice, the website is easy to use, and the ordering process was quick and hassle free. Overall, a really smooth experience, i’d definitely order again.”

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Posted 3 months ago

Hi Kieran, Thanks for the great feedback! Warm regards, The FodaBox Team

Posted 2 months ago

“Just love your stuff! Your products are of a consistently high quality, well packaged and swiftly delivered. I will continue to recommend your goods to my family and friends. 👍 Hugh Thomas West Cornwall. Hugh T”

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Posted 3 months ago

Hi Hugh, Thanks for the great feedback! We look forward to serving you again in the future. Warm regards, The FodaBox Team

Posted 2 months ago

“The 'Cider and Cheese' box was great value. Lots of gifts on offer for all types of occasions and for various people. My parents were very happy with the contents. However, when the box arrived they had no idea who it was from. No written message inside. The courier EVRi informed me that the parcel had been delivered, so I had to share it was from me! I had chosen for them to receive an email (hours before delivery) on the day it arrived Sat 14.2.26. But no email arrived until today Tues 17.2.26. I have also just received a notification that the parcel was delivered.”

Helpful Report

Posted 3 months ago

Hi Katy, Thanks for your feedback. It’s unusual that the email was delivered a couple of days after the order arrived. Everything appears to be working correctly on our end, so it may have been a temporary glitch on this occasion. We’ve reported it to the developers who power our digital gift notes so they can investigate further and hopefully understand what might have happened here. Warm regards, The FodaBox Team

Posted 2 months ago

“I ordered my box to be delivered next day.It should have been delivered on 14.02.2026.But it has not been delivered till now.Customer support told me that he done replacement. I dont know whats happening there but I will not prefer FodaBox again.Low service quality”

Helpful Report

Posted 3 months ago

Hi Elliot, Thank you for the feedback. I'm sorry you felt this way. It looks as though your initial parcel was lost in transit. I'm glad to see the replacement was shipped and has since been delivered. We're glad we could resolve this to your satisfaction. Warm regards, The FodaBox Team

Posted 2 months ago

“Excellent from order to delivery”

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Posted 3 months ago

Hi Annie, Thank you for your wonderful feedback. We’re so pleased you had a positive experience with us and truly appreciate you taking the time to share it. Warm regards, The FodaBox Team

Posted 3 months ago

“Easy website good choices. Easy to order. My son says it was a fantastic gift.”

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Posted 3 months ago

Hi Marian, Thank you for your feedback and for your support. We’re pleased you had a positive overall experience. Warm regards, The FodaBox Team

Posted 3 months ago

“ALAN WENT THE EXTRA MILE WHEN MY ORDER WAS VERY DELAYED AND I GOT A SUBSTITUTE SUPER FAST. THANK YOU ALISON”

Helpful Report

Posted 3 months ago

Hi Alison, Thank you for your feedback and for your support. Warm regards, The FodaBox Team

Posted 3 months ago

“All good but DFL needs to knock before leaving te delivery and running away.”

Helpful Report

Posted 3 months ago

Hi Jane, It's frustrating when couriers impact the overall experience we work hard to maintain. Thank you for your feedback and for your support. Warm regards, The FodaBox Team

Posted 3 months ago

“My order was delived to the recipient without the gift box, which was why I chose this product over some other competitors. I complained, support told me they would arrnage to have the gift box sent out... Imagine. Either way, this has not been done. And I have essentially paid for something not received.”

Helpful Report

Posted 3 months ago

Hi Laura, Thank you so much for getting in touch. I am really sorry again about the missing gift box. I completely understand how frustrating that must have been, especially since it was a key part of why you chose this gift. I can see that the complimentary wine was delivered, and I truly appreciate your patience while we sorted everything out. I am glad we were able to get things resolved to your full satisfaction in the end. If there is ever anything else we can help with, please do not hesitate to reach out. We are always happy to assist. Warm regards, The FodaBox Team

Posted 3 months ago

“Great prices for what you get, my dad is a typical British so loves his Beer and Snacks. I think the website and order placing was easy and delivery was so fast! Delivery cost is fair. The only thing I'd love is if we had a MYOB (Make your own box) edition, I was actually going for one of your Premium boxes but my dad cannot handle spice and does not like olives, so that actually ended up pushing me towards your non-premium box.”

FodaBox 5 star review on 12th February 2026

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Posted 3 months ago

“They could have got 5 stars but 2 stars as apparently my gift was just left at the door step without no sender information despite the fact that I had automated a text message to be pushed at the time of delivery like the company had promised to do.”

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Posted 3 months ago

“What a lovely box of vegan treats. Really easy to navigate the website and very speedy delivery.”

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Posted 3 months ago

Hi Claire, We really appreciate you taking the time to leave a review. It’s great to know you had a positive experience. Warm regards, The FodaBox Team

Posted 3 months ago

“I am leaving a 4 star because the delivery was made earlier than I requested during the purchase. Also, the note I asked to be written alongside the package wasn't delivered. Overall experience was still great. I'll come back”

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Posted 3 months ago

“A really good experience and very quick delivery! Ordered the 100% mango juice & it is fantastic...thank you!”

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Posted 3 months ago

Hi Bronda, Thanks so much for your review. We’re glad you enjoyed your order and look forward to welcoming you back. Warm regards, The FodaBox Team

Posted 3 months ago

“evri delivery appaling they just dump the parcel somewher in the front garden in the rain!”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your feedback. It's frustrating when individual couriers let us down in the final stages. We hope you were still able to enjoy your order. Warm regards, The FodaBox Team

Posted 3 months ago

“Really easy to find what I was looking for and to place my order. Communication regarding my order was very clear and items always delivered when advised.”

Helpful Report

Posted 3 months ago

Hi Donna, Thank you for your kind feedback. We’re so pleased you were happy with the service. Warm regards, The FodaBox Team

Posted 3 months ago

“First order of corn cheese snacks. Well boxed, fair on price, came promptly. Wouldn’t hesitate to look to buy again.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your kind feedback. We’re so pleased you were happy with the service. Warm regards, The FodaBox Team

Posted 3 months ago

“Very easy to navigate and products are well illustrated with ingredients”

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Posted 3 months ago

Hi There, Thank you for your lovely feedback. We’re delighted you were happy with your experience and appreciate you choosing us. Warm regards, The FodaBox Team

Posted 3 months ago

FodaBox is rated 4.2 based on 3,306 reviews