FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.21

4.2 Rating 3,306 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Thank you.”

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Posted 4 months ago

Hi Anita, Thank you so much for your kind words! We're delighted to hear you had an excellent experience with our service. Your feedback truly means a lot to us. We look forward to serving you again soon. Warm regards, The FodaBox Team

Posted 3 months ago

“Quick and easy. Great quality product with fast next day delivery. Ideal for our corporate gifts.”

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Posted 4 months ago

Hi Morgan, Thank you for your great feedback. We’re delighted to hear you found the ordering process quick and easy, and that the quality and next-day delivery made it ideal for your corporate gifts. Warm regards, The FodaBox Team

Posted 4 months ago

“Difficult to provide a review when the order I placed for a specific day, has still not been delivered.”

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Posted 4 months ago

Hi Olivia, Thank you for your feedback, and we’re sorry for the frustration caused by the delay. Unfortunately, this was due to a courier delay outside of our control rather than an issue on our side. We appreciate your patience while this was being resolved, and we’re glad we could resolve this to your satisfaction. Warm regards, The FodaBox Team

Posted 4 months ago

“Very easy to use and the selction was very varied accoriding to price”

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Posted 4 months ago

Hi there, Thank you for your review. Warm regards, The FodaBox Team

Posted 4 months ago

“Great experience! Easy to order and fast next-day delivery!”

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Posted 4 months ago

Hi Mariana, Thank you for your great review. We’re delighted to hear you had such a positive experience and that you found the ordering process easy with fast next-day delivery. Warm regards, The FodaBox Team

Posted 4 months ago

“Throughly enjoyed by recipients again this year”

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Posted 4 months ago

Hi there, Thank you for your lovely feedback. We’re delighted to hear the recipients enjoyed it again this year — it’s always great to know our gifts continue to be appreciated. Warm regards, The FodaBox Team

Posted 4 months ago

“I did not receive this hamper although received the wine and cheese one.Very disappointed as this was a Christmas gift.Have tried contacting this company with no luck.”

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Posted 4 months ago

“Sent to wrong address”

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Posted 4 months ago

Hi Scott, Thank you for your feedback. We’re sorry for the frustration caused by the delivery issue. Unfortunately, the order was initially sent to the address provided at checkout, which resulted in the parcel being delivered to the wrong location. Once this was identified, we worked with you to resolve the situation as best we could. We appreciate your patience throughout and are glad we resolved this to your satisfaction. Warm regards, The FodaBox Team

Posted 4 months ago

“Wasn't so keen of website as i seemed to inadvertently place an order before I was ready and hadn't managed to set required date or leave message for recipients so was understandably frustrated and irritated by the experience. However I emailed my concern immediately and received a prompt response and the order was amended appropriately. As a result my gift was delivered on the correct date and my family were delighted with their gift, so I can only thank you very much!”

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Posted 4 months ago

Hi Elaine Thank you for taking the time to share your experience. We’re sorry to hear you initially found the website frustrating, but we’re really pleased we were able to respond quickly, amend the order, and ensure the gift was delivered on the correct date. It’s great to know your family were delighted with their gift, and we truly appreciate your understanding and kind words. Warm regards, The FodaBox Team

Posted 4 months ago

“Very simple and straightforward. I ordered this box quite late in December for a friend who has recently been diagnosed as lactose and gluten intolerant. Everything was ordered quickly with a lively variety of goodies. Delivery was so fast and my friend is delighted. Thank you FodaBox.”

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Posted 4 months ago

Hi there, Thank you for your lovely review. We’re so pleased to hear the ordering process was simple and that the box arrived quickly, especially as it was a late December order. It’s wonderful to know your friend was delighted and able to enjoy a good variety of treats. Warm regards, The FodaBox Team

Posted 4 months ago

“Excellent”

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Posted 4 months ago

Hi Lisa, Thank you for your review. We’re delighted to hear you had an excellent experience and really appreciate you taking the time to share your feedback. Warm regards, The FodaBox Team

Posted 4 months ago

“Very easy, delay of dispatch due to Xmas However after messaging item sent on next day in time ! Would recommend”

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Posted 4 months ago

Hi Nicola, Thank you for your review. We’re glad to hear everything worked out and that your order was dispatched in time after getting in touch. We really appreciate your understanding during the Christmas period and your recommendation. Warm regards, The FodaBox Team

Posted 4 months ago

“My package is still not delivered. Very disappointed.”

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Posted 4 months ago

Hi Julie, Thank you for your feedback, and we’re sorry for the disappointment caused by the delivery issue. When the original parcel was returned to us, we arranged for a replacement to be sent out as quickly as possible. We appreciate your patience while this was being resolved, and we’re glad we could resolve this to your satisfaction. Warm regards, The FodaBox Team

Posted 4 months ago

“Didn't arrive”

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Posted 4 months ago

“Never arrived”

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Posted 4 months ago

“Great service - smooth transaction & delivery”

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Posted 5 months ago

“Top class would definitely use again”

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Posted 5 months ago

“We were given a FodaBox gift box for Christmas. What an amazing gift! It's so beautifully presented! And the curry pastes were just out of this world- soooo delicious!”

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Posted 5 months ago

“Great service in getting this to us right before Christmas and very nicely presented!”

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Posted 5 months ago

“Easy to order, payment method -good Cheese hamper was a christmas present and therefore required delivery to be swift and ordered for the correct date and timed delivery. Upon checking the contents - recipients was very impressed with quality of Ales and the different selection of cheeses in the hamper. Definately would order again!”

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Posted 5 months ago

FodaBox is rated 4.2 based on 3,306 reviews