FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.18

4.2 Rating 3,114 Reviews

78 %

of reviewers recommend FodaBox

4.2

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and convenient, I needed a gift buy a college got the job done and straight to the point.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. We’re pleased you found FodaBox very good and convenient. We aim to make gifting quick and straightforward while still offering handpicked treats from independent producers that feel thoughtful and special. Warm regards, The FodaBox Team

Posted 2 months ago

“After an initial issue with next day delivery, this was resolved and another parcel was sent by the end of the week. Great gift and really nice presentation”

FodaBox 4 star review on 18th September 2025

Helpful Report

Posted 2 months ago

ChatGPT said: Hi there, Thank you for your review. We’re sorry the courier misplaced your initial parcel, but we’re glad we could get a replacement out to you quickly. It’s wonderful to hear you enjoyed the gift and its presentation. Warm regards, The FodaBox Team

Posted 2 months ago

“Bit bemused at first but quickly sorted out for us”

Helpful Report

Posted 2 months ago

Hi Janet, Thank you for your feedback. We’re glad we could quickly get everything sorted for you. Our team is always here to help. Warm regards, The FodaBox Team

Posted 2 months ago

“Good selection of hampers to suit a variety of budgets. Prompt customer service. The only drawback was the delivery was earlier than I wanted, it was a birthday treat delivered early.”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for your thoughtful feedback. We’re delighted you enjoyed the range of hampers and found our customer service prompt. We’re sorry the delivery arrived a little earlier than planned - we’ll take this on board as we work to make sure every gift arrives right on time. Warm regards, The FodaBox Team

Posted 2 months ago

“Brilliant”

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Posted 2 months ago

Hi Anne, Thank you for your brilliant feedback. We’re so glad you enjoyed your FodaBox. Warm regards, The FodaBox Team

Posted 2 months ago

“Really quick delivery and great product! Can’t fault anything!”

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Posted 3 months ago

Hi Aimee, Thank you for your kind feedback. We’re so glad you were happy with the quick delivery and the product - that’s wonderful to hear! Warm regards, The FodaBox Team

Posted 2 months ago

“Great website, quick delivery. The mango juice amazing”

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Posted 3 months ago

Hi Louise, Thank you for your lovely review. We’re so pleased you enjoyed the website, speedy delivery, and especially the mango juice! Warm regards, The FodaBox Team

Posted 2 months ago

“Excellent service and product”

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Posted 3 months ago

Hi Louise, Thank you for your kind words - we’re so glad you were happy with both the service and the product. Warm regards, The FodaBox Team

Posted 2 months ago

“The ordering process and all the experiance were easy to get through. I was looking for a specific product, and I couldn't find it anywhere else. Fodabox delivered the product much sooner than expected and the packaging was just right. Nicely decorated too.”

Helpful Report

Posted 3 months ago

Hi Pawel, Thank you for your lovely feedback. We’re delighted you found exactly what you were looking for with us and that it arrived so quickly. Warm regards, The FodaBox Team

Posted 2 months ago

“Ordered the charcuterie and craft ale box as a birthday gift for a friend. It arrived well presented and the contents were all high quality.”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your kind words. We’re so pleased the charcuterie and craft ale box made a great birthday gift and that the quality and presentation were spot on. Warm regards, The FodaBox Team

Posted 2 months ago

“Very easy purchase. Arrived as stated and good value for money.”

Helpful Report

Posted 3 months ago

Hi Sally, Thank you for your review. We’re delighted to hear your order arrived as promised and that you found it good value for money. Warm regards, The FodaBox Team

Posted 3 months ago

“Very easy and a great range.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your feedback. We’re glad you found everything very easy and enjoyed the great range of options. Each FodaBox hamper is handpicked from independent producers to give you a wide variety of high-quality treats to choose from. Warm regards, The FodaBox Team

Posted 3 months ago

“Delivery prompt, a good range of products, fair pricing.had a few issuess placing order, but got there . email support dept were very helpful. i am a new customer, and i am of the oppion not so good reviews ,are a very small %. i saw stuff that i will look at in the future, mean while i have i have a regular monthly order”

Helpful Report

Posted 3 months ago

Hi Karen, Thank you for sharing your experience and for joining us as a new customer. We’re glad your delivery was prompt, you enjoyed the range and value of our products, and that our support team could help along the way. It’s great to hear you’ve even set up a regular monthly order - we look forward to sending you more handpicked treats from our community of independent producers. Warm regards, The FodaBox Team

Posted 3 months ago

“Very good and very easy to arrange”

Helpful Report

Posted 3 months ago

Hi Mr Myles, Thank you for your feedback. We’re glad you found everything very easy to arrange. Our aim is to make gifting simple while still offering high-quality, handpicked products from independent producers. Warm regards, The FodaBox Team

Posted 3 months ago

“Excellent”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your excellent feedback! We’re so glad you enjoyed your FodaBox experience - every gift is handpicked from independent producers and carefully packed to delight both giver and recipient. Warm regards, The FodaBox Team

Posted 3 months ago

“Amazing. Love the Man Box. It was a birthday present for my son. It was well presented with different beers and lots of unusual high quality snacks. It was delivered on the day I requested. That’s impressive. Neatly packaged and no damage. Would recommend FodaBox!”

Helpful Report

Posted 4 months ago

Hi Mrs Phillips, We’re so pleased the Man Box hit the mark for your son’s birthday! It’s great to hear he enjoyed the mix of craft beers and unusual, high-quality snacks - all handpicked from our network of independent producers. We’re also glad your gift arrived right on time and in perfect condition. We hope to see you again soon. Warm regards, The FodaBox Team

Posted 3 months ago

“Bought as birthday present for a friend and was very happy with presentation and contents of box.”

Helpful Report

Posted 4 months ago

Hi Simon, Thank you for choosing FodaBox to celebrate your friend’s birthday. We’re delighted to hear you enjoyed the presentation and contents - every item is handpicked from our favourite independent producers to make each gift feel truly special. Warm regards, The FodaBox Team

Posted 3 months ago

“Very good selection and ordering easy.”

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Posted 4 months ago

Hi Phil, Thanks for the great feedback! We're glad to hear you liked the range and found the ordering process easy. Warm regards, The FodaBox Team

Posted 4 months ago

“👍👍👍👍👍👍👍👍👍👍”

Helpful Report

Posted 4 months ago

Hi Hugh, Thanks for the great feedback! We look forward to seeing you again soon. Warm regards, The FodaBox Team

Posted 4 months ago

“Hi I would love to leave a great review. However, I can't as the hamper has not been delivered and trying to resolve with your chat or support team has been impossible with no one getting back to me. Amy”

Helpful Report

Posted 4 months ago

FodaBox is rated 4.2 based on 3,114 reviews