fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.17

4.2 Rating 670 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 670 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 28th May 2025

Victory Bilisi

fonegiant 5 star review on 25th May 2025

Rose Vicario

fonegiant 5 star review on 24th May 2025

Jeff C Woods

fonegiant 1 star review on 24th May 2025

Harrylucy977 At Gmail. Com

fonegiant 5 star review on 21st May 2025

Jason Patey

Helen Sterns

fonegiant 5 star review on 18th May 2025

Jodi Flores

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick simple service. Phone as described. Would recommend.”

Helpful Report

(3.21355E+13) - Posted 8 years ago

“Very fast, efficient service. 'Phone exactly as described.”

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(2.11456E+17) - Posted 8 years ago

“Good stock, easy to use web site. Speedy delivery and good price.”

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(8.96739E+16) - Posted 8 years ago

“Good price and brilliant delivery speed. Will use again.”

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(8.9577E+12) - Posted 8 years ago

“Item not as described and incomplete order. Tried contacting customer service, apparently no one's there... Looking into others reviews, this merchant isn't bothered with customers problems. Apparently they only ignore all the costumers that are victims or their frauds.”

Helpful Report

(8.74986E+12) - Posted 8 years ago

“Phone was as described 'C' reconditioned. And that's just what it was. Arrived on time so , postage Very Good.”

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(8967476674) - Posted 8 years ago

“Fantastic. Ordered just before 2:30 so I had the next day delivery and it arrived the following morning. The phone itself is as described so deep joy ????”

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(9.05689E+13) - Posted 8 years ago

“Delivery quick as promised. After service following a hiccup with sim card - not Fonegiant's fault - first class. Enjoying the refurbished phone.”

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(7.86548E+12) - Posted 8 years ago

“Bought HTC 10 on cheap Like new condition plus got it the very next day Will use agian”

Helpful Report

Posted 8 years ago

“I bough a Phone labelled as "pristine" 10 out of 10 rate. and ordered with a "free" SIM card. The phone arrived with a massive bump on the top corner (I'll say previous owner dropped it) There was a similar phone on a 7 rate (wear an tear) and that was about a 25% cheaper. I didn't got the SIM card, so I have to rush out of work in to a supermarket to get one. not free. Send an email to the seller, the week it's over, not even an acknowledge message. I can see all the 5 and 4 star ratting, and I can only think this people relay in luck, and if anything goes wrong, they just ignore you. Like they've done to me. I would never again even look at this seller and I will recommend to sensitive people to stay away from this scammers. Horrible experience. Very disappointed with costumer service (should I say nonexistent) they won't even bother with excuses.”

Helpful Report

Posted 8 years ago

“Great price for a 6S and quick delivery. As described, good as new.”

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(6.75677E+14) - Posted 8 years ago

“Good price.delivered quickly but packed badly.Lucky nothing got broken.The back of the handset had some muck on .”

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(57547798425) - Posted 8 years ago

“Second phone bought from fonegiant, and as the first one everything was as explained in advert.New phone unopened great service would use again.”

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(2.74654E+12) - Posted 8 years ago

“a good price for a good quality android phone in "as new" condition”

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(7.83567E+12) - Posted 8 years ago

“The item I ordered arrived on time and undamaged.”

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(8.97679E+13) - Posted 8 years ago

“Delivery after 2 days when quoted next day. Still not bad. Good value but description of phone as immaculate was a bit "generous". The phone had no major scratches or dents but had been well used and needed a good clean.”

Helpful Report

(7.58937E+13) - Posted 8 years ago

“Very good costumer service, fast and FREE delevery, cant Beat that. Also the phone ordered is exactly what I needed. Strongly recommand fonegiant.”

Helpful Report

(12122242541) - Posted 8 years ago

“This phone for a start was in unacceptable condition. i knew that i was buying a grade C phone. but this was more like grade E condition. Recently I have noticed the vibrate function doesn't even work. Today, the phone ran out of battery. When i turned it on, it came up with an error message saying HTC sense has stopped working. This is the 3rd time this has happened since I bought the phone. Every time a factory reset has to be done and I lose all my data on my phone. Please advise how i can return this phone for a refund, or a swap for a working phone. even if i need to pay extra.”

Helpful Report

Posted 8 years ago

“I bought the iPhone 6s Plus for an amazing offer. The phone was in an immaculate condition as promised. The next day delivery was very convenient as I was able to receive the phone before I went off on holiday. Excellent communication with quick response from customer service team via email and telephone. They charge no delivery fee what so ever-how amazing! Everything is exactly as it states on their website. I absolutely loved the service I received from fonegiant. I am most certainly looking to buy more products from this company; offers the item in a brand new condition for low price- bargain. Would highly recommend this company. Very reliable and most importantly cheap! Would suggest you buy your latest gadgets from fonegiant!! You're realllyyy misssinggg out if you haven't ordered from fonegiant yettt Love love love love love fonegiant!!!”

Helpful Report

Posted 8 years ago

“I can give just one star for this company. For customer service they was very polite and helpful. Unfortinitely, I didnt get phone. Because, when they send my a phone it was locked. In the phones description was said phone is unlocked.Later they send my unlocked code, but still phone doesnt working. So, I have to return phone to them. They said that they will send my another one, but at the end they cancel the order and return my money back. All this process last three weeks. I am dissapointed of Fone Giant. And suggest for others think teice before buy from this company. And for company I suggest to check the phones before send them for customers, because this was companies mistake.”

Helpful Report

Posted 8 years ago

fonegiant is rated 4.2 based on 670 reviews