fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.17

4.2 Rating 698 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a handset only and recieved a prompt thankyou email that stated I'd receive another email to inform me the phone had been dispatched. The next email I received stated the phone was out of stock and I would receive a refund! The two stars are for the speed of refund because the rest was a was a total waste of time!”

Helpful Report

(83768568) - Posted 9 years ago

“I managed to get a phone not normally found in the UK (HTC one ME dual sim). It was at a good price with a super helpful support team via online chat. Delivery in one day. Great service.”

Helpful Report

(9.84968E+11) - Posted 9 years ago

“The iPhones I received were immaculate. Delivery within 24 hours. What else can you ask for.”

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(9.84574E+16) - Posted 9 years ago

“Good and quick service”

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(8967476674) - Posted 9 years ago

“Lack of communication with costumers”

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(6.46758E+13) - Posted 9 years ago

“iPhone 6plus in immaculate condition arrived following day after ordering. Great service at a fantastic price. Would definitely recommend”

Helpful Report

Posted 9 years ago

“I got a Samsung galaxy s7 from fonegiant they said it's 7 out of 10 when I got the phone it was like new and they where so kind to give me extras like case, screen protector and free sim with my order I so happy with they customer service Will recommend for everyone Thank you fonegiant u have made my week !!!!”

Helpful Report

Posted 9 years ago

“Phone delivered very quickly and in good condition.”

Helpful Report

(3.6465E+13) - Posted 9 years ago

“Quick simple service. Phone as described. Would recommend.”

Helpful Report

(3.21355E+13) - Posted 9 years ago

“Very fast, efficient service. 'Phone exactly as described.”

Helpful Report

(2.11456E+17) - Posted 9 years ago

“Good stock, easy to use web site. Speedy delivery and good price.”

Helpful Report

(8.96739E+16) - Posted 9 years ago

“Good price and brilliant delivery speed. Will use again.”

Helpful Report

(8.9577E+12) - Posted 9 years ago

“Item not as described and incomplete order. Tried contacting customer service, apparently no one's there... Looking into others reviews, this merchant isn't bothered with customers problems. Apparently they only ignore all the costumers that are victims or their frauds.”

Helpful Report

(8.74986E+12) - Posted 9 years ago

“Phone was as described 'C' reconditioned. And that's just what it was. Arrived on time so , postage Very Good.”

Helpful Report

(8967476674) - Posted 9 years ago

“Fantastic. Ordered just before 2:30 so I had the next day delivery and it arrived the following morning. The phone itself is as described so deep joy ????”

Helpful Report

(9.05689E+13) - Posted 9 years ago

“Delivery quick as promised. After service following a hiccup with sim card - not Fonegiant's fault - first class. Enjoying the refurbished phone.”

Helpful Report

(7.86548E+12) - Posted 9 years ago

“Bought HTC 10 on cheap Like new condition plus got it the very next day Will use agian”

Helpful Report

Posted 9 years ago

“I bough a Phone labelled as "pristine" 10 out of 10 rate. and ordered with a "free" SIM card. The phone arrived with a massive bump on the top corner (I'll say previous owner dropped it) There was a similar phone on a 7 rate (wear an tear) and that was about a 25% cheaper. I didn't got the SIM card, so I have to rush out of work in to a supermarket to get one. not free. Send an email to the seller, the week it's over, not even an acknowledge message. I can see all the 5 and 4 star ratting, and I can only think this people relay in luck, and if anything goes wrong, they just ignore you. Like they've done to me. I would never again even look at this seller and I will recommend to sensitive people to stay away from this scammers. Horrible experience. Very disappointed with costumer service (should I say nonexistent) they won't even bother with excuses.”

Helpful Report

Posted 9 years ago

“Great price for a 6S and quick delivery. As described, good as new.”

Helpful Report

(6.75677E+14) - Posted 9 years ago

“Good price.delivered quickly but packed badly.Lucky nothing got broken.The back of the handset had some muck on .”

Helpful Report

(57547798425) - Posted 9 years ago

fonegiant is rated 4.2 based on 698 reviews