fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.17

4.2 Rating 672 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 672 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 1 star review on 10th June 2025

Harrylucy977 At Gmail. Com

fonegiant 5 star review on 21st May 2025

Jason Patey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the iPhone 6s Plus for an amazing offer. The phone was in an immaculate condition as promised. The next day delivery was very convenient as I was able to receive the phone before I went off on holiday. Excellent communication with quick response from customer service team via email and telephone. They charge no delivery fee what so ever-how amazing! Everything is exactly as it states on their website. I absolutely loved the service I received from fonegiant. I am most certainly looking to buy more products from this company; offers the item in a brand new condition for low price- bargain. Would highly recommend this company. Very reliable and most importantly cheap! Would suggest you buy your latest gadgets from fonegiant!! You're realllyyy misssinggg out if you haven't ordered from fonegiant yettt Love love love love love fonegiant!!!”

Helpful Report

Posted 8 years ago

“I can give just one star for this company. For customer service they was very polite and helpful. Unfortinitely, I didnt get phone. Because, when they send my a phone it was locked. In the phones description was said phone is unlocked.Later they send my unlocked code, but still phone doesnt working. So, I have to return phone to them. They said that they will send my another one, but at the end they cancel the order and return my money back. All this process last three weeks. I am dissapointed of Fone Giant. And suggest for others think teice before buy from this company. And for company I suggest to check the phones before send them for customers, because this was companies mistake.”

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Posted 8 years ago

“Exactly what it said on the box.”

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Posted 8 years ago

“Amazing!i have bought 2 phone And i m really happy with boh. .good service”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Sent me the black note 4 when i ordered the white one, also says white in the delivery note. Ive tried contacting fonegiant but customer service non existant. Will never use again, will not recommend.”

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Posted 8 years ago

“The i Phone arrived promptly as promised. No complaints at all. I would certainly use Fonegiant in the future.”

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Posted 8 years ago

“I purchased a Samsung Galaxy Mega to replace my old one. They are hard to get hold of now so I was really pleased that this one was in excellent condition and is a newer version of my previous one. We also purchased an S5 but it didn't have 4G and had a scratch on the screen - Fonegiant replaced it within 48hours. Excellent service, very reasonable prices and good detailed description of item condition. Will recommend and will use again. Thank you Fonegiant”

Helpful Report

Posted 8 years ago

“I got my phone for cheaper and it was like new and with Apple warranty and free gifts with free next day delivery love you fonegiant Will you use for all my phone”

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Posted 8 years ago

“I was looking for cheap htc m8 and found it on fonegiant Best site for mobile phone and great service”

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Posted 8 years ago

“I ordered a white note 4 and was sent a black one. I emailed but no reply so overall not good at all. I wont recommend and wont use again.”

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Posted 8 years ago

“very good company it looks like.”

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Posted 8 years ago

“Phone i requested was not in stock, took a week to resolve with a worse quality phone and a slight refund, although a tempered glass screen protector was added for free. Service - 2/5, Customer Service - 4/5”

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(65487463214) - Posted 8 years ago

“Everything is great, very happy with service”

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(7.85835E+14) - Posted 8 years ago

“Easy to use website and really pleased with my purchase.”

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(4567474232) - Posted 8 years ago

“Phone arrived in amazing condition, only a day after we ordered it. Everything works fine and hardly any scratches, brilliant service. 10/10”

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(2424524243) - Posted 8 years ago

“What can i say. I thought it was to good to be true. I even orderd a phone after the over night deadline.i spoke on the instant chat and the guy tild me they will still get my phone to me over night. Results...... The phone turned up by the morning... Cheap...great service.....excellent price....fast... My phone was as good as any new phone yet it was half price. Will now get a phone for my partner... Well done..”

Helpful Report

(3.21465E+11) - Posted 8 years ago

“I was on the market for an upgrade but wasn't prepared to splash out a huge amount. So when I saw a Sony xperia Z2 black for £130 I thought I would jump at the chance. In the description it says good but didn't state that there was a crack on the screen next to the camera which I was slightly disappointed. Also there was a small scratch on the lens of the camera but doesn't affect the quality of the pictures. I had to factory reset the phone as it was still in the user mode from the previous owner. It would have been nice for the phone to be clean but unfortunately it wasn't. I also have to order a new cover for the charging point and sim card cover as the rubber seal came off within a few days of using the phone. The back glass cover was also very scratched and will need to be replaced. The box said white even though it was a black model and the charging cable wasn't a Sony brand but did work so not an ussue. There was a good tempered glass front cover included which I put on and the case was good but I had one ordered already. Apart from the few minor flaws this phone is working absolutely beautifully and am very happy with the speed of delivery and progress. I will be using your website again but I would suggest you put a better description to avoid disappointment for your future customers.”

Helpful Report

Posted 8 years ago

“I ordered a grade b phone for a great price that was in good condition. I had a bit of trouble with it down the line but they were true to their warranty and attempted to repair it. After one week in repair, they have sent me a new one in immaculate condition. Great customer service I would recommend to everyone.”

Helpful Report

Posted 8 years ago

“I purchased a refurbished LG G4, and this was my first purchase from this website. The phone was pretty cheap, so at first I was worried that maybe it was a scam, or the phone would be in a bad condition but it turned out great! And since I ordered it before 2pm my phone came the next day. Great website, with very fast delivery!”

Helpful Report

Posted 8 years ago

fonegiant is rated 4.2 based on 672 reviews