fonegiant Reviews

Name: fonegiant
Address: Unit 3 Willow House River Gardens Feltham, London
Rating: 4.17

4.2 Rating 670 Reviews

79 %

of reviewers recommend fonegiant

Company Reviews

Questions

Metrics

4.2

Based on 670 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

0208 890 0572

Email:

info@fonegiant.com

Location:

Unit 3 Willow House River Gardens Feltham
London
TW14 0RD

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fonegiant 5 star review on 6th June 2025

Harrylucy977 At Gmail. Com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm the most sceptical buyer ever never mind buying on the internet. I bought a Samsung Note 5 which is a non UK phone which was A grade. I was astonished when it arrived as it was immaculate without a single mark on it anywhere exactly as described. Captain cynical here thought it wouldn't work or the battery life would be 5 minutes but no it's excellent. So to sum up it was a great price, fast delivery and outstanding condition. Well done fonegiant you genuinely deserve the 5 stars.”

Helpful Report

Posted 7 years ago

“I ordered a grade B iPhone 6 and wasn't expecting a phone in such fantastic condition. There was barelyva visible mark on it, just a couple of tiny scuffs on the edges that were only visible on close inspection and totally un noticeable with a case on. It came with a free case and glass screen protector. Deliver was super quick arriving the very next day and very securely packaged. Will definitely use this company again and recommend to others. Thank you”

Helpful Report

(8.57E+13) - Posted 7 years ago

“i order brand new iphone7, but out of stock then they refund my money after 4 phone calls and after one week.”

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(5.88E+14) - Posted 7 years ago

“The worst shop ever. Its a wast of time.”

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(5.78E+12) - Posted 7 years ago

“Fonegiant sold me an excellent LG g5 for a great price! The phone arrived the next day and worked perfectly right out of the box. I would recommend Fonegiant to anyone!”

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(6.46E+11) - Posted 7 years ago

“communicated well when there was a question and good value”

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(8.72E+19) - Posted 7 years ago

“I bought as new iPad mini and they phoned me about single pixel not working I did I still want it. I liked that straightforwardness! And it all arrived quickly and works a treat!”

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(7.86E+12) - Posted 7 years ago

“My phone never arrived. I suppose it's primarily royal mails fault but fone giant have stepped out of the picture and now i have to deal with it. At the end of the day I paid fone giant and they have the responsibility to provide me with the product.”

Helpful Report

(7786767867) - Posted 7 years ago

Hi Your package was delivered and signed for with this tracking ID BU 1588 3676 1GB to the address provided by you.

Posted 7 years ago

“got the phone on time and everything works perfect”

Helpful Report

(9.57E+14) - Posted 7 years ago

“delivered the as described item quickly”

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(83578976845) - Posted 7 years ago

“Super fast service Order the new Iphone 8 Plus 256gb cheapest on the net order it on Friday and it arrived on Monday”

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Posted 7 years ago

“I would give this a 0 rating if it would of let me. Phone wouldn't switch on after 3 months, returned it and never herd anything back, they wouldn't even reply to my emails. Phoned them, only to be spoken to by someone who wouldn't give me the time of day. It is now a month since I sent the phone away and I haven't been told what is wrong with the phone or if it will be replaced. Terrible service!”

Helpful Report

Posted 7 years ago

“Ordered a phone that was described as Grade A, unlocked and in immaculate condition. When it arrived the LCD had bright white patches on it that were mostly noticeable on a white background and the phone was locked, not unlocked as was advertised. I contacted them as I didn't consider this to be immaculate condition and to tell them the phone was locked. When they came back they said they would send me instructions on how to unlock the phone in the next 24-48 hours and offered free headphones to make up for the issue with the LCD which I found to be an unacceptable offer and told them I wanted a replacement phone instead. When they didn't get back to me I called them and they said I could send it back but that Grade A phones do have some minor signs of use and wouldn't accept that if you list something as immaculate it should not have ANY signs of use. They then told me they could exchange it but that I would have to pay the return postage because they didn't consider the issue to be a fault with the phone and they also could not assure me that the replacement phone would be in immaculate condition, so I told them that in that case I would just send the phone back for a refund. They then emailed me the next day to tell me that they could in fact send me a replacement phone with a perfect screen and I responded that I would accept it as long as it was in immaculate condition and I sent the phone back that same day by next day delivery. After hearing nothing from them for 4 days afterwards, I emailed them to ask what was happening and the response was that a replacement phone would be sent to me in 1-3 days which is pretty poor when they will send out new orders the same day if you order before 2pm but I had to wait on my replacement for a week. I decided I'd had enough of this company and asked for a refund. I also did not like their impersonal approach and starting every email to me with "Dear Customer" and not putting a name at the end of the email. Not a company I'd like to deal with again.”

Helpful Report

Posted 7 years ago

“Ok thanks again and I love you so”

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Posted 7 years ago

“I had to buy a replacement phone after my 3 month old phone was water damaged. After hunting online for the model of my choice, I found Fonegiant. I ordered a phone which was amazingly priced. I received a number of emails confirming my purchase and updating me on delivery, and frankly when the phone arrived, it far surpassed my expectations given the description and grading Fonegiant had given it. Very fast delivery, despite being during the Christmas period. Absolutely thrilled and would be happy to recommend them to anyone looking for a refurbished phone”

Helpful Report

Posted 7 years ago

“Phone arrived as promised in excellent condition worked straight out of box”

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(3586578967) - Posted 7 years ago

“Ordered a iPhone, pleasantly happy it came in good condition with screen protector. Would recommend them as they are cheap and offer warranty as well.”

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Posted 7 years ago

“Nice prices, my little boy benny gonna be surprised with his s5 neo so he can be jealous and take all his gorgeous selfies at skool. he gonna be king and rock that body.”

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Posted 7 years ago

“Fine until things go wrong - total lack of interest in helping - £170 down the drain - would never recommend”

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Posted 7 years ago

“Top site for cheap phones Well recommended for upgrade”

Helpful Report

(9.56847E+14) - Posted 7 years ago

fonegiant is rated 4.2 based on 670 reviews