Footasylum Reviews

Name: Footasylum
Address: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, Lancashire
Rating: 1.84

1.8 Rating 381 Reviews

21 %

of reviewers recommend Footasylum

1.8

Based on 381 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Footasylum:

At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more

Visit Website

Phone:

0844 209 0804

Location:

Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood
Lancashire
OL10 2TA

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Footasylum 1 star review on 10th April 2024

Thomas Grattan

Footasylum 1 star review on 29th January 2024

Tim Van Den Boomen

Footasylum 1 star review on 4th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some trainers for my partners birthday next day delivery, they turned up next day fast which was brilliant cant fault there delivery in the slightest. but they were the wrong trainers and were for another customer! So had to send them back and they have given me the right trainers now! Giving 3 stars because the customer service was brilliant and they really helped me, if the customer service wasn't any good they'd be getting 1 star.”

Helpful Report

Posted 2 years ago

“Ordered some shoes and got no order confirmation, I tried to contact customer support with no success, it’s like their support team is none existent.. they’ve fully taken the payment and I don’t know if I’m even gonna get my shoes or not. Have ordered from here before with no issues, unfortunately they mustn’t be coping well with the current situation..”

Helpful Report

Posted 3 years ago

“My 15 year old son returned a pair of trainers and was refunded on his Metro bank card.The refund has not gone into his account still.They were returned in the 6 October and it is the 12th of November.Card machine mis read his card.Have now been informed by customer service to wait to the end of the month possibly.Was always a regular shopper but this has since changed.Have decided to contact Watchdog.”

Helpful Report

Posted 5 years ago

“Good customer service”

Helpful Report

Posted 6 years ago

Footasylum is rated 1.8 based on 381 reviews