Forest Garden Reviews

Name: Forest Garden
Rating: 1.67

1.7 Rating 138 Reviews

15 %

of reviewers recommend Forest Garden

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1.7

Based on 138 reviews

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Delivery Methods	Courier, Own Driver
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Communication Channels	Email

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Forest Garden 1 star review on 15th June 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible quality beckford summerhouse bought from sheds direct . Impossible to fit the windows as per the instructions due to z strips not being correct size - even though video provided of problem - forest garden just kept referring us to the instructions which wasn’t helpful. Would never purchase again”

Helpful Report

Posted 1 day ago

“The boys Penko and Ed arrived on time, very curtious asking where l would like my shed, very polite when speaking to me. They made sure all the pieces were there and tidy . It was a lovely experience”

Helpful Report

Posted 2 weeks ago

“Brentwood shiplap 15x10 shed. Absolute garbage. Roofing felt not fit for purpose as ripped as unrolling it, rips as trying to use it. Pieces of wood supplied are not strong enough to use for roof trusses. Shed sides are not stable as wood is flimsy. Wood panels shrink and leave massive gaps so shed is not water tight at all. Thin plastic sheets supplied as windows which flex not at all stable and had to buy wood to cover all round to make water tight. Now had to buy a couple of fence posts with metal stands to prop up the roof and hold up the flimsy roof trusses. Recovered the roof with roll of rubber roofing felt to make it water tight. Flooring supplied is far too thin to span the shed competently so had to buy boards to go over the top as when you walked on it it bounced and felt as though you would go through. All in all we have spent £500 rectifying as best we can this appalling build of a shed. I would not recommend these sheds at all….. cheap and nasty and not fit for purpose.”

Helpful Report

Posted 2 weeks ago

“Respecting the time you offered, and a very easy and smooth delivery of the product. Drivers were carl and Darrwen W and they have been helpful and very cooperative. I was not able to write my review on Trust pilot because did not opened the site for UK ands they mentioned that I live in UK.”

Helpful Report

Posted 2 weeks ago

“waiting for further response from forest garden, shed wet inside, extreme mould on inside of roof, floor wet, inside walls wet. Packets of grass seed sitting in pool of water, these will be no good now. Forest garden advised us, who are pensioners, to clean mould from inside the roof then treat outside of the shed. We were then informed the contract was not with them but with the company we ordered their shed from!! Like a previous customer of theirs if I could give a minus star I would.”

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Posted 1 month ago

“I received my log shed this morning, I'm very happy with it and with Garry T who delivered it, a very pleasant man and accommodating. Thank you Garry T”

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Posted 1 month ago

“I really happy with my delivery. Mark S who delivered was really polite and very helpful and giving advice that I appreciated. My shed base is of really good quality far better than I imagined so thank you so much..delivery on date time I was told also so really good .”

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Posted 2 months ago

“no one showup after waiting for 10 days then told me will be delivering in Jan which is 2 weeks later”

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Posted 3 months ago

“Avoid – premium price, poor quality, worse aftercare I purchased a 12x8 Timberdale Apex shed (£1,659.99) less than six months ago, expecting a premium, pressure-treated workshop. What I received has been deeply disappointing. Within months, the internal walls became damp to the point of being visibly wet, with clear staining and early mould forming on the inside timber panels. This is inside the shed, not external weathering. For a product marketed as “premium”, “robust”, and pressure treated, this is completely unacceptable. When I raised the issue, Forest Garden’s response was frankly astonishing. Rather than addressing the defect, I was told the shed is “not waterproof” and was sent a list of “tips” suggesting that the customer must effectively retrofit weather protection themselves. The implication was that I should wait until the shed eventually rots before the 25-year guarantee becomes relevant. That is not a guarantee — it is a deflection. To make matters worse, responsibility has been passed back and forth between Forest Garden and B&Q, with neither party willing to take ownership. This level of buck-passing over a clearly defective, high-value product is embarrassing. A shed does not need to be labelled “waterproof” for it to be expected to keep the inside reasonably dry under normal UK weather. That is the basic function of a garden building. I strongly advise anyone considering this shed to think twice. The specification and marketing do not reflect the real-world performance, and the aftersales support has been extremely poor. I would not buy from Forest Garden again.”

Forest Garden 1 star review on 15th December 2025

Helpful Report

Posted 3 months ago

“Well where do i start i bought a summerhouse in July, and omg the wood was shabby i had people build this for me and once initial frame was up the doors didnt connect right ..there was felt tacks missing , hinges and bolts ..I should of just asked be dismantled then but had took long time as was needed that week so never ..I also had go out and buy more wood as floor was bending when walked on it ...again I contacted forest garden and was told I should of told them about this and because I never got permission nothing could be done .. seriously ? we used 12 tubes silicone as gaps were horrific they reimbursed me £12.21 towards this ..... It all got worse from then on hundreds more spent on it ..treatments..guttering etc etc ..its basically flooded in since July the floor tiles are lifting the newly replaced floor is also ruined and basically after Christmas it needs dismantling .iv had more tears over this than I dare to say ..it just abs soaks threw the wood no matter if rain heavy or not ..literally threw the wood its ruined alsorts in summerhouse also . The responses wernt great and in the end id told them id took this to trading standards which they wernt bothered and said they will await that . They kept saying they wernt waterproof...so I must of been meant to keep it in me house..unbelievable really distress its caused me has been on another level like ...”

Helpful Report

Posted 3 months ago

“Arrived on the day and within the times lot. Carried the item/s into the space allocated. Very careful with the items so I'm expecting them to be damage free though not yet examined because of the snow! Steve M was very helpful and personable.”

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Posted 4 months ago

“Ordered a Large Pent Log Store. The order took weeks to be delivered - far beyond the 5 to 10 working days promised. When the log store arrived is was basically appalling. Poorly made, cheap wood, soaked through, making the wood a weak as paper. Definitely do not recommend them.”

Helpful Report

Posted 4 months ago

“Ordered from Forest Garden and unfortunately the experience was underwhelming. Delivery was delayed and tracking info was unclear. When the shed finally arrived, several panels didn’t fit properly and the quality felt cheaper than expected. Customer service was friendly but slow to respond. Disappointed for the money.”

Helpful Report

Posted 5 months ago

“Very Poor Quality Throughout. Bought an Apex Garden Shed. 8'* 6'. After spending the time and money to establish a perfectly level base for the shed to be founded upon, First, Forest Garden sent the wrong base out, which was personal labour hours wasted. They did however replace the base with the 'correct' pieces, kind of. Some of the replacement base bits were NOT rot proofed, and many of them were slightly misshapen or missized. This turned out to be a feature of all the panels and pieces, ranging between a few mm, to sometimes into the cm's of missized panels apparently intended to fit together, whilst the instruction manual continually trolls the builder advising to make sure all parts are flush and even. I would have just taken it on the chin, after all, it is just a rickety garden shed, until I came to using the screws provided to fit all the beams together, which tended to melt away like putty in the face of the Impact Driver required to fit them in. In the end, I got my own 30mm screws, replacing the supplied ones, where they could even be replaced. But if they are going to scrimp on the screws, then they are going to scrimp on everything.....including the rain proof materials which tears and breaks at the slightest little fold it has to sustain whilst being moved into position. Now that the shed is constructed, it is good for nothing more than keeping the weather of garden tools. Wouldn't store any valuable power tools in it though. I could confidently say that I could kick my way into this shed with a couple of sturdy thumps with my boot. I could have got better quality at B&Q, for less money.”

Helpful Report

Posted 5 months ago

“Avoid the shed like the plague. VERY poor quality. Gaps everywhere, roof an flooring very flimsy . Rough edges on all the panels and the roof felt isn't even fit for purpose. Rips very easily. Just a total waste of money . Doesn't deserve to even one star.”

Helpful Report

Posted 5 months ago

“I ordered a8/6 shed very pleased a few days later I arrived by Dale the driver who was very polite and happy he unloaded put the shed parts where I asked him he was chatty and happy what a lovely man nothing was too much trouble. Thank you Daleand ofcause forest garden looking forward to making another order Christine Edwards 1 Vale View Bimport Shaftesbury”

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Posted 7 months ago

“If I could give no stars I would. Truly poor. Poor product, poor delivery (late by weeks) and poor customer service. AVOID!”

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Posted 8 months ago

“The delivery was extremely late, which meant that the local team ("In and Out Clearance") assembling it for us were hanging around for ages and it took them hours to put it all together. We are very disappointed with the overall quality - there are holes and gaps everywhere which we will have to fill to even stand a chance of the contents staying dry inside the shed. The wood is rough and we will have to watch our grandson carefully to make sure he doesn't get any splinters in his hands when he ventures inside. I have to say I doubt it will last the predicted twenty-five years.”

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Posted 9 months ago

“Exlent staff very helpfull phill l Simon g”

Helpful Report

Posted 9 months ago

“Purchase process was good. Delivery driver excellent. 6x4 Beckwood shed absolute rubbish quality. Ship lap panels are supposed to be smooth, these are as rough sawn as could be. Every nail was red rusty. Some nails not in fully and other missing their target so visible in the other side. Some panels were mouldy. After 2 days the gaps started appearing between the boards as it dried out. Daylight entering from all sides inside. Needed many more screws than supplied to even try to straighten out the timbers during fixing. Roof needs extra rafters to even help support the very thin strand boards supplied. I might even replace them get with thicker boards or even T&G. All in all cheap poor quality.”

Helpful Report

Posted 9 months ago

Forest Garden is rated 1.7 based on 138 reviews