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Forever Unique Reviews

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

Company Reviews

Product Reviews

4.3

Based on 4,309 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Annaliese Hunter

Forever Unique 5 star review on 27th August 2016

Forever Unique 5 star review on 18th August 2016

Forever Unique 5 star review on 29th July 2016

Forever Unique 5 star review on 23rd July 2016

Claire Robinson

Forever Unique 5 star review on 23rd July 2016

Claire Robinson

Forever Unique 5 star review on 23rd July 2016

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery service was poor. Told time so arranged day round this, didn't turn up then told later time waited until 10pm cancelling night with friends and only found out it wasn't arriving by tracking and seeing it was back in the depot finally arrived the next day after being given a delivery slot but was later than time that was given and had a call from the driver to ask house number as it had been missed off address label. I paid extra for next day and was let down and service was just not good enough.”

Posted 5 years ago

“I do like the website, I bought my first dress from this company recently. Unfortunately the quality was not good, i sent this back, the photo of the dress looked amazing on there site but the dress itself was not what I expected after paying that bit extra. Sorry but I will hopefully find the dress for my occasion. But reluctantly from this company, maybe I was just unlucky. Jojo”

Posted 5 years ago

“One item was ripped and the other material was not as I thought...I have returned two items”

Posted 5 years ago

“The item I ordered was damaged and untidily finished, I was expecting a better quality from one of the top named brands”

Posted 5 years ago

“I am very disappointed in the dress I received 2weeks later than I expected . The quality of the dress was awful all the seems were uneven it looks very cheep”

Posted 5 years ago

“order arrived very quickly, much faster than expected. my dress however was disappointing. it was £100 but the quality was of a £10 dress, the material felt cheap and bunched up as soon at it was worn. hopefully my refund comes as quickly as my order.”

Posted 5 years ago

“The shoulders of the top was too big, although the rest of it fitted perfectly. Unfortunately, I had to return it.”

Posted 5 years ago

“It’s the first time I’ve ever purchased from FU and I’ve been extremely dissapointed by the quality of 3 garments. They look nothing like the images on the website and the fabric quality is very cheap on some of the garments.”

Posted 5 years ago

“I am trying to return a parcel and It never came with an order number I didn't get email recipt”

Posted 5 years ago

“Dress has marks on it packaging is awful fir an expensive dress”

Posted 5 years ago

“Did not meet my expectations! Poor quality fabric and seemed totally different in the website ! Doesn’t worth money value . Finally the packaging was damaged Disappointed”

Posted 5 years ago

“Lovely item but sizes far far too small offered a medium and I’m a size 10 and no larger sizes available disappointing as the sizing is crazy”

Posted 5 years ago

“I am still waiting for my order to arrive, having ordered it on the 10th September,”

Posted 5 years ago

“I love forever unique clothing but unfortunately I’ve found their customer service very frustrating to deal with. In comparison with other online clothing companies the returns procedure is challenging - on 2 separate occasions they have “lost” my returns and only due to me keeping my receipt did they accept them. Additionally I have had several issues where I have ordered something where the website says my size is in stock paid for the item only to get an email stating the website was wrong and they do not have my size - this is incredibly frustrating given I plan outfits based on the items I buy. In summary whilst the clothes themselves are great I feel a brand like forever unique who charge a lot of money for their products should have a better logistics system which would definitely improve customer satisfaction.”

Posted 5 years ago

“Please don't sell stuff as an xl when it is clearly tiny. I am a Marketing Director, adore your clothing but am a proper size 16. Please make some real woman clothes. I know there is a gap in the market , you really would sweep up . Your delivery and everything is fine .”

Posted 5 years ago

“Dress was beautiful but it had black stains along the hem of the dress, bit disappointing”

Posted 5 years ago

“It seems since RHOC its post them out in whatever state they are, the first few items I ordered were immaculate, now they seem to be shoved out from china hence why I am sending a recent order back.....over promising,..severely underreporting.....when I complained about a recent item that was so faulty I was offered a 10% discount or exchange, I explained 4 times it was for an event the next day but the guy didn't seem to care one bit ....,..Alex was his name I think, I will try one more time and see if there is any increase in packaging, customer service and the product itself, have never had to tidy up items so much....very disappointed.”

Posted 5 years ago

“Wrong size send still had not had my refund yet”

Posted 5 years ago

“I’m writing this very upset! I have always been a huge fan of forever unique, I have always wanted to own one of your pieces. Needing a dress for my families wedding this week I went straight to your site! My delight when I saw the perfect dress and as I’m the sale at an amazing price! I ordered immediately. On delivery yesterday I unwrapped to find the quality awful. The material is cheap and it has the labels stitched inside that I have seen on a market stall dress! I’m confused by this! I expected far better quality and at least your name stitched inside! I feel I have been conned somehow! I’m upset! It’s too late to find anything else to wear and I’m no longer excited to wear this dress! I feel the day is almost ruined for me! I look forward to your response and at least some explanation for the poor quality of this piece? Sarah Ball”

Posted 5 years ago

“Disappointed with packaging and sizing, I have had to return the Jacket.”

Posted 5 years ago

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Forever Unique is rated 4.3 based on 4,309 reviews