“I ordered flowers on Monday for my wife’s birthday On Wednesday. They shipped them said they would be delivered Thursday by UPS between 12:45-2:45. My wife doesn’t work in the office on Thursday or Fridays. UPS said the business was closed when they tried to deliver them a little after 5:00 which the business doesn’t close til 6:00. Needless to say they will not arrive when you schedule them and they use UPS and FedEx to deliver instead of a flower shop. That part was my fault cause if I knew they used UPS or FedEx I wouldn’t have ordered. STAY AWAY FROM THIS BUSINESS!!!!!”
“Didn’t fulfill my order in the 4 hour window I paid for and also gave then another hour and still not delivered called and complained and tried to give me every option to change but wouldn’t work for me and refuse to cancel and refund had to haggle to get full refund”
“I ordered sympathy flowers for a dear friends, father’s visitation. When I got there, I could not find the flowers I sent. I asked the funeral home Director about my flowers because it stated that they were delivered. They took me to a vase of dying, dried up flowers and said the flowers were received in a box, no water, no vase (which I paid separately for) and no card. They looked nothing like the flowers I ordered. I’m actually happy there was no card because I would’ve been embarrassed for anybody to think I sent those flowers. I would not recommend from From You Flowers. Very disappointing!”
“My anniversary delivery was not on time and did not look like the picture!!
We need to file a class action lawsuit on this company.. they do not keep there stated guarantees. They are falsely advertising to the public. I will never again use them and post my reviews everywhere to stop anyone els from going thru this. Will be contacting the BBB of new York as well to report them to the attorney general for deceitful business practices, false advertising, contractual malfiesnse.. do the same. Let's get these BS companies shut down!!”
“I ordered a balloon bouquet for my grandson...they sent a puny jar of crappy flowers instead. What 4 year old likes flowers over balloons?! They said they will correct the order and send balloons tomorrow. I will see!!”
“I ordered flowers for Mother’s Day and it was never delivered. I called the night of and they said they’d deliver first thing in the morning, and nothing! I called again and again and now it’s 2 weeks after and I’m calling to get a refund and no flowers. Save yourself time and money and do not ever order from here!”
“The plant I ordered could not be delivered so a few days late, they were able to deliver flowers. I was assured that they would include a note stating why the delivery was late. It was delivered to the wrong address and no note at all!”
“Flowers did not look anything like the pictures. I ordered yellow tulips and purple irises in full bloom. The yellow tulips arrived limp and the irises weren't open and never bloomed. It was a horrible waste of money. I called to complain and they tried to offer me a 20% discount on what I had paid. I refused and they said ok 40%. I said, no, just send what I ordered. So they agreed and nothing ever came. This company is a scam. Don't order from them. Save your money.”
“The flowers looked nothing like the picture. I could have picked them from the weeds in my yard! Apparently you don’t want to see the weeds my friend got compared to your website since you will not let me upload the photos! You say you will resend them but I have little hope they will look like what is on your website!”
“The whole company is trash I order flowers on a Thursday my mom never received them they lied and said they was delivered and they never was…. Will never use the company again!!!!”
“I am deeply disappointed with the service provided by From you Flowers for my recent order. I placed an order with them for a floral arrangement to be delivered before a funeral service, as per their commitment to timely delivery. However, they failed to honor this commitment, causing unnecessary stress and frustration during an already difficult time.
Not only did they miss the agreed-upon delivery time, but their communication regarding the delay was also lacking and unprofessional. Despite my repeated attempts to contact them for updates, I received no response until after the funeral had taken place. This level of disregard for their customers' needs, especially during such sensitive occasions, is unacceptable.
I expected more from From you Flowers, especially considering the importance of the occasion and their promise of timely delivery. Their failure to fulfill their obligation has not only soured my experience with them but has also added unnecessary distress during an already emotional time.
I strongly advise others to think twice before entrusting their floral needs to From you flowers, as their lack of professionalism and failure to honor commitments can have significant consequences, especially during important events like funerals.”
“Placed an order for 2 flowers and only one was delivered with dead flowers. They offered me a 30% refund for flowers that were not delivered which makes NO sense. I will never use this company again.”
“NO Stars would be a better option!!!!! I will never use this company again! Ordered a PREMIUM FRUIT BASKET for my Mom for Mother's Day. Order was not delivered until a week later. When it arrived it had very little fruit in it and other things she could not even eat due to food allergies. It definitely did not look like the premium basket picture as advertised. When I called to COMPLAIN, they offered me $18 on an order over $100. Needless to say, they have lost my business and l plan on letting all my friends know to not use them as well!! Shame on you for messing with my Mother's gift! Disgraceful!!!!”
“They delivered an absolutely beautiful bouquet and at the time I had requested. They even called my daughter, the recipient, to let her know they have been delivered. Thank you so much!”
“I ordered a PREMIUM plant arrangement for my father-in-law's funeral. The PICTURE was a lovely saucer bowl full of beautiful green plants. It was serene and peaceful. I paid $58 for it.
When we arrived at the funeral home I was disappointed and disgusted to see a 3 inch tall faux tree stump with 4 squished up little plants. I was mortified.
When I called to make a complaint I was offered a partial refund. They refunded $8.06! That is an insult. They offered their apologies and they said the delivering florist also apologized.
Do NOT use this company!!”
“I ordered a PREMIUM plant arrangement for my father-in-law's funeral. The PICTURE was a lovely saucer bowl full of beautiful green plants. It was serene and peaceful. I paid $58 for it.
When we arrived at the funeral home I was disappointed and disgusted to see a 3 inch tall faux tree stump with 4 squished up little plants. I was mortified.
When I called to make a complaint I was offered a partial refund. They refunded $8.06! That is an insult. They offered their apologies and they said the delivering florist also apologized.
Do NOT use this company!!”
“must strongly condemn a company that has no credibility or understanding of the term "same day delivery." I chose this product entirely because the official website mentioned: "Our Same-Day Flower Delivery service ensures that your heartfelt sentiments reach their destination without delay." However, they are utterly lying. Since placing my order in the morning, I contacted customer service five times. Each time, they assured me that the delivery would be on time today. But after 7 PM, when I contacted them again, they told me the delivery wouldn't be made today and that it would definitely not arrive as promised. They could only arrange for delivery the next day. Delivering flowers on a special day being postponed to the next day is unacceptable. Never choose this company; they have no credibility and are disgusting. When I asked customer service for the florist's contact information to inquire directly about the delivery, I was told they couldn't provide it. This means you have no way to check on the delivery status yourself and are left waiting passively.”
“I ordered my flowers a week in advance. They tried contacting the local delivery florist to check on delivery they never answered. The flowers weren’t delivered at all. I would not use this company. My family never received the flowers and I requested a credit.”
“I ordered at 7 am and I order the before 12pm and they didn’t so I called and got a refund for that then I called 7 more times making sure it got delivered the day of bc that’s WHAT I ORDERED then I call back at 6pm (the latest arrival) and they say it will be delivered tomorrow don’t ever order flowers from here. Worst customer service of all time.”
