“My husband ordered me 2 Dozen Rainbow Roses, for our 42nd Anniversary. He was sick and unable to go out. They arrived in a hot UPS truck, completely wilted. The edges were browned. Many of them were not salvageable when they arrived. The rest lasted less than one week. I contacted the company regarding this issue. They told me my husband needed to contact them. He did, added pictures, they refunded $8.56. Complete waste of money. These photos were after I placed them in my vase, after receiving them. I did clip the bottoms off (under running water) added the preservative before placing them in my vase. He spent over $70.00 on this bouquet of wilted roses.”
“I wish I had read the reviews first this company sucks Do not order from them. They can not and did not deliver on time. They also can't say where or when the flowers will be delivered.”
“Company required bank confirmation via fax and official letter head for a credit card purchase. Order was placed on Friday and scheduled for Monday. Not sure how they expected ME to jump through hoops. There was No concern about making a $300 sale. Either my flowers show up or I get my money back and will get them elsewhere. Huge inconvenience. Do not recommend.”
“Absolutely absolutely zero customer service. They won’t even help you by telling you what shop is delivering locally. They have no information on delivery times, or the status of the delivery itself.”
“I ordered flowers and the person never received them. The company only refunded me 50% of the total. Very sad be aware, read listen to the reviews they are all true.”
“HORRIBLE - paid for expedited delivery, didn't happen. Called 7 hours later and they couldn't even get a hold of the florist to confirm when delivery might happen”
“TERRIBLE! I ordered 2 different deliveries in 1 week & they messed up 3 different times. The 2nd set was 3 days late, wilted to where they were bent over in half, & looked nothing like what they were supposed to. Then their customer service is a complete joke! Didn't refund all of my money for this order - barely 50%!!!(thats only because I had a coupon for the first order being messed up - they never issued any refund for that at all!) I will never use this service ever again! I will pay the extra for 1-800Flowers, atleast they seem to know what they are doing, this FromYouFlowers definitely does not!”
“I paid extra to have the flowers delivered early next day, it took them 2 days and 3 attemps to deliver the flowers... so the flowers were not at the location that should have been for event. When I ask them why the followers couldn't be delivered to the 2nd location they said driver will not deliver and will give us no reason! wow Insult to injury the flowers looked HORRIBLE, nothing like the pictures... then they offered me 2 credits but will only honor 1 credit refusing to admit they offed 2 credit even though I have the emails. NEVER USE THEM AGAIN.”
“Upgrades to the biggest premium arrangement. Paid over $70. They supposedly gave me 15% back but they gave me $7.70 back—how is that 15%!!! Horrible company. Don’t do it!!”
“THIS COMPANY IS TERRIBLE!!!!!! First, they make their website look like 1800Flowers so I was duped into ordering from them. Then they failed to delivery my order saying I entered the wrong address. The first time I spoke to them they updated the order and committed that the order will be delivered on 04/27/2024- 3 days delayed from initial commitment date. Then 04/27/2024 came and went, and still it was not delivered. So I called again to ask for full refund. I WILL NEVER EVER BE DUPED INTO ORDERING FROM THIS COMPANY.”
“Complete scam website. Charged me more than what was listed and didn’t deliver the flowers. Was on the phone with them for several hours to try to get a refund.”
“They were horrible. I ordered a bouquet for my girlfriend whose husband just passed away. I ordered the bouquet HOW SWEET IT IS. first of all nobody rang the doorbell they just set them there and my girlfriend is in a wheelchair so she couldn’t pick them up. Second of all the bouquet look nothing like what I ordered it was a bunch of greens with a couple flowers. The company was nice enough to send out another bouquet which she received today and she sent me a picture of it and it still looks nothing like the bouquet I ordered. Once again they did not ring the doorbell she just happen to have company leaving at the same time they brought the flowers so they brought them in for her. The whole experience was very embarrassing especially when the recipient is going through enough as it is. I would never order flowers from them again and it wouldn’t advise anybody else to as well. What is the point in having pictures of flowers to order and they look nothing like that.”
“DON'T WASTE YOUR MONEY!!! THE SERVICE AND REPRESENTATIVEs ARE THE HORRIBLE!!! I placed an order that too 5 days to deliver and today is the 5th day at 4:00pm and the recipient still hasn't received it. PLEASE USE OTHER FLORIST WHO ARE PROFESSIONALS!”
“They're trying you to spend more money by telling you the size you chose isn't available for the zip code area. They lure you back in by offering you a discount to complete your order but somehow the same order ends up being more expensive than when you started. Every time I tried to place an order the price increased! This is ridiculous!! Do not deceive people by increasing the price when checking out!!”
“Needed flowers fast, and that's what they advertise. I ordered at 10am Friday paid expedited. No flowers were delivered, it was pushed back to next day. Saturday it was pushed to Monday, Sunday got an email that the bouquet isn't available so they'll pick whatever. This is not what I paid for. So flowers will be delivered 3 days late, and I have no idea or say in what is being delivered.”
“My order (Wood grain Forever Angel) was NOT delivered on day needed for my nephew's funeral. I was NOT told order would be delivered by UPS. I was NOT informed that order was NOT delivered. I will NOT use you again. I will NOT recommend to ANYBODY. Totally unacceptable. Angel was to be used for special presentation at funeral but NO angel😭😩 I was offered refund for shipping...geez thanks. I think price for my entire order should be refunded. Never again!!!”
