“They never delivered the flowers that I ordered for my mother-in-law for Mother’s Day. They keep saying, we will send them today and they never do. I will file a complaint to the small claim court. They shouldn’t ruin any more Mother’s Days!”
“Ordered but flowers were never received. Called support and they assured me flowers would be delivered in two days. Two days come around I get an email saying no florist could be found. I called for a refund and they assured me flowers would be delivered tomorrow . I said no thank you refund. They put me on hold for 5 mins. Comes back with a partial refund and a discount on the bouquet. I said no. They put me back on hold for another 5 mins. Came back and they offered an upgrade with partial refund. I said no. Five mins hold again and then refund. Garbage service.”
“Do Not order flowers from this company! My son ordered flowers for Mother’s Day and the flowers arrived half dead. I sent them photos of the flowers, the shipping label and order number. I sent several emails. Someone was supposed to call. I didn’t hear back so, I sent another email & now they can’t find the order. This is obviously a company that doesn’t take pride in their work. I just tried to download the photos of the terrible flowers and their message keeps saying that they can’t upload my photos.”
“I ordered a premium sunflower arrangement with a special vase for Mothers Day only to find out my $97 was a total waste of money. There were no sunflowers, only roses that wilted in a day. They did get the vase right. Supposedly a refund is coming, but so far I’ve gotten an $18 dollar refund and a $10 gift card for more flowers. The gift card is a waste. I’ll never use them again. I’ll just go to Trader Joe’s and buy a beautiful bouquet for &10 and Target for a $5 vase. So very disappointing, but I should have read reviews first.”
“I have never been more disappointed. I was charged for a premium arrangement, over $72.00. What I expected and what I got was VERY different. Three roses, a couple of carnations, and fillers. NOT EVEN IN THE COLORS PROMISED. Orange vase and not a clear one promised. When I called to resolve this issue, I was promised $20.00 refund, THEY ONLY GAVE ME $15. I will NEVER use this service again. And the florist, well lets just say if you know that this company shafts you, don't take their work.”
“the flower looks so bad its all green and there's a lot of extra charges that costs more than the amount of the bouquet. Bad customer service I will never order from this site again ! The flower that was delivered was not the one i ordered for my future sister inlaw”
“Reading all these reviews is insane! I also ordered for Mother’s Day, they never got to my mom and it’s now 4 days after Mother’s Day. I just asked for a full refund because this is ridiculous. They just kept sending emails promising my order would get delivered the next day and never did. The holiday is over now. Never again!!!”
“I too ordered flowers for Mother’s Day that were not delivered. I kept being told that they were in transit, but once never got there. Very disappointing.”
“Ordered for Mother's Day on Wednesday, May 7th. Delivery "delayed" and did not reach Mom until Wednesday, May 14th. If you can't deliver when promised, don't take the order.”
“I spent $60 on a bouquet of roses and carnations for my mother-in-law for Mother’s Day that lives out of town. She sent a picture of three roses with a large amount of leaves and greenery which this is not what I ordered. I wouldn’t have paid five dollars at a grocery store for those flowers. that they sent her. I called them and they refunded me 30 percent and sent out another bouquet This arrangement was still not full like the picture and it also look like a two year old put it together. I will never go through his company again.”
“I ordered flowers to be delivered on a Tuesday. The next day I checked and saw they were not delivered. I chatted with someone who assured me they would be delivered that day. The next day I checked and still no delivery. This time I emailed and they said they would contact the florist and give me an update. I never heard back and the flowers were not delivered the 2nd day either. I called the company and was told they would reach out to the florist and assured me they would be delivered tomorrow. The people are going out of town so I asked for a full refund and they refused saying they could give me %20 back on my order (so basically shipping costs). I explained I wanted to order them from somewhere else so they actually received them and they said I would need to wait because the flowers were showing in transit (from 2 days ago). Customer service tried to be helpful but this is ridiculous. If you can't send flowers on time then don't offer a date to be chosen for them to be sent. Wish I would have read reviews before spending this money”
“Flowers were lovely but delivered late, even though I paid for expedited delivery. Was offered refund of fee and $10 voucher but will not use them again so too little too late”
“Do NOT order flowers from this company if you want them for a holiday delivery!!! I ordered flowers for my mother in law 5 DAYS before Mother’s Day expecting them to be delivered on time. Well, I was extremely disappointed when Mother’s Day had come and gone and NO flowers!!! I called customer service and the representative who I could hardly understand tells me that the flowers will not be delivered on Sunday and he could give me a partial refund and have the flowers delivered on Wednesday 14th. Are you kidding me???? Absolutely not!!! I demanded a full refund and I will take my business elsewhere! Absolutely ridiculous after spending $80 on flowers and now my mother in law is empty handed on her special holiday! Beyond frustrated!!!”
“Never delivered the flowers. Mothers day, of all occasions, and took 3 days for them to respond. They are incompetent and very poor customer service. Never again will I deal with them. I hope that they go out of business.”
“Do yourself a favor and save your money! Do not consider buying flowers from this company. I bought a bouquet of flowers from this company for my mom on Mother's Day. When the flowers were delivered, I asked my sister to take a picture of the arrangement, and I was taken aback by its appearance. The flowers are totally disparate from the website's showcase! I acknowledge the substitution, but at least, make it look somewhat similar to the presented arrangement! The presentation looks very cheap and the flowers are old already. Trader Joe's offers more attractive and affordable arrangements. I called their customer service (Indian base customer service) and I was assured four times, including by the manager, Angelica, that the flowers would be replaced and delivered today. And on top of this, I emailed them 3x and non of them handled customer complaints professionally! Learn from my mistakes, and don’t use “From You Flowers” go somewhere else where your money will be more valuable.”
“Ordered Mother's Day flowers on Thursday for Friday delivery. No delivery- called and was told they would be there Saturday, no flowers. Called again they gave me a 10% discount and said they would be delivered FIRST thing Monday ( AFTER Mother's Day) Still no flowers!! Called Monday after arguing with man who barely spoke English he said I would see a refund in 3 days. 3 days pass no refund. Called again and told 3 days again. Finally contacted my bank to dispute!!”
“My 100 year old mother has a niece she loves like a daughter. She was expecting flowers that were ordered a week before Mother's Day to arrive the day before Mother's Day. They never arrived. After notifying this company, her niece was told they'd arrive Monday, the day AFTER Mother's Day, when they didn't arrive Monday, she was told Tuesday. They NEVER arrived at all. My Mother was patiently waiting for this beautiful bouquet every day. I stayed home and waited every day, so they'd arrive fresh and not be out in the sun. By Wednesday, she told her niece to forget the whole thing. She was upset, I was upset, and her niece felt terrible. This company is the worst! They lie and string you along with no results. Do NOT order from them!”
“I paid $108.00 dollars for pink roses that were delivered in a box, wilted from riding around on a UPS truck, not arranged as I was lead to believe and they didn't deliver them until after 3pm when they were supposed to be there by 12 noon. I paid 7.99 for early delivery. This company should be forced to close. They are scamming people! If Zero was an option, that's what I intend. Next time I'll read reviews before I order. I tried to add the photo and even that's not working!”
“Do not order from them it felt like a scam. They never delivered the flowers on Mother’s Day but they sent a confirmation saying the order was delivered. We are still waiting on a refund. Customer service was not acceptable.”
