“Flowers were lovely but delivered late, even though I paid for expedited delivery. Was offered refund of fee and $10 voucher but will not use them again so too little too late”
“Do NOT order flowers from this company if you want them for a holiday delivery!!! I ordered flowers for my mother in law 5 DAYS before Mother’s Day expecting them to be delivered on time. Well, I was extremely disappointed when Mother’s Day had come and gone and NO flowers!!! I called customer service and the representative who I could hardly understand tells me that the flowers will not be delivered on Sunday and he could give me a partial refund and have the flowers delivered on Wednesday 14th. Are you kidding me???? Absolutely not!!! I demanded a full refund and I will take my business elsewhere! Absolutely ridiculous after spending $80 on flowers and now my mother in law is empty handed on her special holiday! Beyond frustrated!!!”
“Never delivered the flowers. Mothers day, of all occasions, and took 3 days for them to respond. They are incompetent and very poor customer service. Never again will I deal with them. I hope that they go out of business.”
“Do yourself a favor and save your money! Do not consider buying flowers from this company. I bought a bouquet of flowers from this company for my mom on Mother's Day. When the flowers were delivered, I asked my sister to take a picture of the arrangement, and I was taken aback by its appearance. The flowers are totally disparate from the website's showcase! I acknowledge the substitution, but at least, make it look somewhat similar to the presented arrangement! The presentation looks very cheap and the flowers are old already. Trader Joe's offers more attractive and affordable arrangements. I called their customer service (Indian base customer service) and I was assured four times, including by the manager, Angelica, that the flowers would be replaced and delivered today. And on top of this, I emailed them 3x and non of them handled customer complaints professionally! Learn from my mistakes, and don’t use “From You Flowers” go somewhere else where your money will be more valuable.”
“Ordered Mother's Day flowers on Thursday for Friday delivery. No delivery- called and was told they would be there Saturday, no flowers. Called again they gave me a 10% discount and said they would be delivered FIRST thing Monday ( AFTER Mother's Day) Still no flowers!! Called Monday after arguing with man who barely spoke English he said I would see a refund in 3 days. 3 days pass no refund. Called again and told 3 days again. Finally contacted my bank to dispute!!”
“My 100 year old mother has a niece she loves like a daughter. She was expecting flowers that were ordered a week before Mother's Day to arrive the day before Mother's Day. They never arrived. After notifying this company, her niece was told they'd arrive Monday, the day AFTER Mother's Day, when they didn't arrive Monday, she was told Tuesday. They NEVER arrived at all. My Mother was patiently waiting for this beautiful bouquet every day. I stayed home and waited every day, so they'd arrive fresh and not be out in the sun. By Wednesday, she told her niece to forget the whole thing. She was upset, I was upset, and her niece felt terrible. This company is the worst! They lie and string you along with no results. Do NOT order from them!”
“I paid $108.00 dollars for pink roses that were delivered in a box, wilted from riding around on a UPS truck, not arranged as I was lead to believe and they didn't deliver them until after 3pm when they were supposed to be there by 12 noon. I paid 7.99 for early delivery. This company should be forced to close. They are scamming people! If Zero was an option, that's what I intend. Next time I'll read reviews before I order. I tried to add the photo and even that's not working!”
“Do not order from them it felt like a scam. They never delivered the flowers on Mother’s Day but they sent a confirmation saying the order was delivered. We are still waiting on a refund. Customer service was not acceptable.”
“I was very dissatisfied with the service! I ordered same day delivery and checked the status all day. Then at 5:00 p.m. I received an email letting me know it would not be delivered until the following day. So I called to cancel my order and was told that wasn't an option so they gave me $7 back from my $50 order and said it would be delivered the next day. So this morning I received another email telling me there are no florist in my area and to try a different ZIP code or have it delivered through UPS.”
“Wish I’d seen these reviews before I used their services. My Mother’s Day flowers arrived two days late and the arrangement looks nothing at all like what I ordered. It’s actually hideous. I’m beyond disappointed and would never order from them again.”
“I wish that I could leave 0 stars, I ordered flowers for Mother’s Day, they were delivered and the hotel staff sent them away by accident. I have called 6 times since, trying to have a re-delivery take place and have been told everyday “ they’ll be delivered by 6pm” and never do. Awful customer service, terrible communication, I will never order from “ for you flowers” again and have told my family and friends to steer clear of this crappy company. Completely disappointed.”
“I placed an order for Friday delivery…..I help getting emails saying it was delayed & would be delivered the following day & was offered a discount to accommodate for the delay. Finally Tuesday evening I called to see why it was still not delivered & they told me they don’t deliver to that zip code. Unreal! Why wasn’t i informed of this when placing the order. Do not use this service!”
“Horrible,Horrible ,Horrible Company. DO NOT ORDER from them. I ordered flowers for Mother's Day that was quarantined to be delivered on Mother's Day. Received message that they would be delivered on Monday. No flowers. No flowers on Tuesday. They had the nerve to offer me 50% off and still ship them when the are available from the florist. After arguing and threatening to report them they finally gave me a full refund. They ruin Mother's Day. I was better off going to a local grocery store to get flowers. I will never use them again.”
“Absolutely horrible experience. Made two orders. One order of flowers was to be delivered the next day. This company didn't even send the order to the florist until the day after delivery was supposed to be made.
Second order was to be delivered three days later and now yrs after gots and no one even knows where the order is.
When I asked for answers i I was given the generic answer "we will contact you when the florist contracts us".
So the first order for Mother's Day was declared on Monday. The second order for a birthday was not delivered today.
I would give negative stars if possible.”
“The flowers were delivered a day after the delivery date. The premium flower arrangement was ordered but the one received appears to be the smallest arrangement. They substitute out more expensive flowers with cheaper stems. Would never use this company again.”
“Ordered for a Sunday Mother’s Day delivery. Didn’t deliver until the following Monday and the flowers were nowhere near what was ordered. An indescribable sham both in schedule and price.”
