FromYouFlowers Reviews

Name: FromYouFlowers
Address: 143 Mill Rock Road East, Old Saybrook, Connecticut
Rating: 2.13

2.1 Rating 3,121 Reviews

25 %

of reviewers recommend FromYouFlowers

Company Reviews

Info

About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

Visit Website

Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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FromYouFlowers 5 star review on 2nd July 2026

Anonymous // 01/01/2019

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“They take lot of money from your pocket, but flowers will not be sent the same as expected as they show to their website. Horrible look, in fact I got embarrassed after seeing the flowers when my husband received it. Most of the flowers were missing. They never even mentioned on their website how many flowers in each bouquet, and here is the trick of this company. I would caution others against using this company's services, as my experience has shown that they are not reliable or trustworthy.”

Helpful Report

Posted 3 years ago

“On a Thursday at noon I ordered a plant to be delivered to a funeral home the following day. At 2:16 Thursday I received an email saying that plant was not available so a substitution would be sent. At noon on Friday I received a call saying the plant could not be delivered. At I asked for an explanation at least 20 times but the person the phone had no explanation. I did receive a refund but I feel terrible that I sent nothing for the funeral. I really believe this company is a scam and needs to be reported to the BBB.”

Helpful Report

Posted 3 years ago

“I order some flowers this week. What was delivered was significantly different than what I ordered. I attached a picture to this review of what I ordered with a picture of what was delivered. You can see there are less flowers in the bouquet. I understand that some flowers may no be in season, bloomed, etc. But your site indicates that they will replace those with other flowers. There are no replacement flowers in the bouquet delivered. There is 1 sunflower vs. the 3 in the picture. The bouquet is practically empty. I am utterly disappointed in this. This was a bouquet to be sent to my friend who lost her husband. I will not be ordering from you again.”

FromYouFlowers 1 star review on 18th February 2023

Helpful Report

Posted 3 years ago

“I used this company twice within a month, in both instances the flowers didn't make it on time. To make matters worse, in both instances I got an email stating that the floral arrangements were delivered on time so I was given a false sense of relief. The first floral arrangement arrived a week later after I made four calls to customer service. The second time,the flowers never made it so I just asked for a full refund which it was granted after arguing with the customer service representative.”

Helpful Report

Posted 3 years ago

“Ordered flowers on 14 Feb and paid extra for for delivery that day... didn't arrive Spoke with them on 15 Feb and they arranged for delivery that day... didn't arrive either. So now at the point of demanding a refund. Extremely disappointed with the service. Don't waste your time on them!”

Helpful Report

Posted 3 years ago

“This has to be one of the worst companies I've ever delt with. Ordered flowers, balloon and candies for my wife for Valentine'sDay. Over $100. Got an email saying it was delivered, but it wasn't. Called twice beforehand only to get false promises that it would be delivered and the typical bs runaround. The agent was very hard to understand and the online chat was like talking to a robot. Long story short, they refunded my money after a 45 mintue wait and no apology or anything. First and absolutely last time I use this so-called company. What a joke! I should have read reviews before using them....BE WARNED!!!”

FromYouFlowers 1 star review on 15th February 2023

Helpful Report

Posted 3 years ago

“Please EVERYBODY believe the low rating reviews you see of "FROM YOU FLOWERS", this is a really shoddy company. I placed an order a month in advance to be delivered Feb13, a day b4 Valentines, and they never delivered them. Very painful cos it makes your loved one think you don't care or love them when actually you planned a surprise delivery that the company failed to deliver. Could not get hold of them for 2 days and when I finally got them on Feb 16, I requested my full refund. Very disappointing and sad!!”

Helpful Report

Posted 3 years ago

“Flowers delivered in a box, no water and most of them dead. I thought you are a flower company who deliver, why would a company ship Flowers by UPS 1 day before and in a box. I cannot contact anyone now to get a refumd”

Helpful Report

Posted 3 years ago

“Do not go through this wack ass company. I've ordered 4 different orders paid for same day and paid for expedite shipping and 3 days later they still have not been delivered and no one in their customer service can tell me why. Will never use them again. Then out of a $60+ order on EACH order all I got was a $4.25 refund "for the inconvenience ". They can kiss my ass.”

Helpful Report

Posted 3 years ago

“Gave them two chances to get flowers to a family funeral and twice they failed. Got an apology email while I sat at the funeral. BBB website is full of these stories and this place is obviously a scam. Avoid them.”

Helpful Report

Posted 3 years ago

“AWFUL from the start! Not convinced this company isn't a total SCAM. I should have known when I had to call them to replace my order when the one I placed online wasn't accepted. It only got worse for there! I paid for next day expedited shipping so the flowers would arrive by 12:00. When the flowers hadn't arrived at 12:30 I called and was told that they would be there by 4:00 (the did refund 5.36 to my account for the expedited fee) WELL GUESS WHAT...at 3:45 I got an email that the flowers had been delivered. THEY HAD NOT... THE FLOWERS NEVER CAME. When I contacted them once again I got the run around and was told someone else would reach out to me in 24-48 hours to "help me". How do you plan on helping me?? The bday that that the flowers were for is OVER...you missed that! ALL I want at this point is my money back. NO FLOWERS AND OUT 80 BUCKS”

Helpful Report

Posted 3 years ago

“Guys please, I'm begging you. DO NOT BUY FROM HERE ESPECIALLY IF YOU ARE LOCATED IN NYC. These people are fraudulent. I purchased flowers on the website to send to a loved one for grievances. I ordered a deluxe flower bouquet and paid extra expedited same day shipping. At 10am this purchase was made, in seconds my money was removed off of my card. At 6pm still no updates, no flowers delivered. Nothing. I called customer service more than 3 times and each time they are passively trying to avoid giving me my 100% REFUND.They offered me a 5 dollar refund when I paid $82. They even offered to send a new bouquet for today after I did not receive the first one, and even went as far as trying to send flowers tomorrow with an apology note. I told them many times, that I would just need my refund 100% and its becoming such a hassle with no resolution up until this moment that I am writing this review nothing has changed and I am so disappointed. I do not recommend ever. Save your money & peace of mind and really avoid them. Also, I felt like I called three times and spoke to the same representative who claimed to be a different person every time I called. This is truly sad and upsetting. I wanted to get beautiful flowers to celebrate a life that was lost and it ended so badly. What a way to end an already sad day... GUYS BE AWARE AND PLEASE PLEASE PLEASE STAY AWAY, they will ruin your day, your spirit and your account.”

Helpful Report

Posted 3 years ago

“Ordered yesterday to have flowers delivered this morning ! No show! Very horrible customer service. WILL NOT BE ISIJG THIS COMPANY EVER AGAIN! I advise no one else use this company either”

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Posted 3 years ago

“I looked up for a local flower shop and it included from you flowers. I realized they just took the order but they looked really pretty from the pictures. The 55 dollar arrangement I realized would be the small one but after I increased the selection to large I thought the price now was closer to what others cost, around 85. Then the delivery, I paid for expedited and was never told if they were delivered. Then they “substituted” and they fell way short of the picture. Not arranged very well or near as full. I was very disappointed and asked for a 20% refund which they did. They just get your money and tell you sorry but they don’t make it much better, at least in this instance because the flowers didn’t look near as nice. Not like $100.00 arrangement that I paid for. Won’t use them again. Then they offer a 10.00 gift card. To a place I won’t use again. Disappointed in the refund.”

FromYouFlowers 2 star review on 10th January 2023

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Posted 3 years ago

“I ordered flowers (thinking it was 1800-flowers) for my son's girlfriend. I received an email regarding a problem with the order. We were traveling so I emailed back asking the issue. After no response I checked my account,it had been charged. I called the number provided and they said my order had been "randomly" selected for verification. They wanted my information over the phone, CC, billing address etc. When I asked why when I had already been charged suddenly the person on the phone spoke very horribly broken English. They kept putting me on hold and tranferring me. Scammers”

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Posted 3 years ago

“I placed 2 orders and paid for same day delivery. They weren't delivered and I was told I would get the same day fee returned. One of the orders was cancled because the patient left the hospital. I could not give an alternate address because I didn't have one. The other order was also cancled which I'm quite upset about. Now I'm told I have to reorder and pay a same day fee without a guarantee of delivery.”

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Posted 3 years ago

“Placed order to deliver on 12/21 as of 12/23 it wasn't delivered. Hard to get a live person on the phone. I kept being told they called the florist and it was being delivered. I canceled the order. Will never ordered from them again. Do not order from them.”

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Posted 3 years ago

“I would give no stars. They are a scam stole $70 worth of sympathy flowers. They are liars, they will say delivered and it was not. They will say we will resend and they will not. They will refuse to give you florist number. Do not use them!!!!”

Helpful Report

Posted 3 years ago

“Long story short, the poinsettia I ordered was either never delivered or delivered to the wrong address, though I got a notice that it was delivered this week. The plant was a variety my sister, a gardener, saw for the first time a few weeks before and fell in love with, so I knew it would be a great Christmas surprise to track one down and have it delivered to her. Instead, when I didn't hear from her, I had to text and ask if she'd gotten it. Not only hadn't she received it but by the time I texted her, she'd already researched the variety on her own and found one locally. The company kept saying they'd deliver another to her, but by that time the surprise was ruined and she didn't need two. I had to come up with another (not so thoughtful) gift at the last minute. I'm supposed to be issued a refund, so we'll see. I was also told there would be a free arrangement on my account but just looked and there isn't.”

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Posted 3 years ago

“Please fix your online ordering system - your flowers are beautiful when they are delivered but something is wrong with the online ordering glitch - it stalls at the certificate information (it's either YES/NO) - you can't proceed from here to placing the ORDER and fix it/or I'm not going to spend 30 minutes calling the 800 number trying to do the ENTIRE order on the phone, please fix it I love your flowers I've used your company several times BUT YOU HAVE A PROBLEM!!!”

Helpful Report

Posted 3 years ago

FromYouFlowers is rated 2.1 based on 3,121 reviews