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FromYouFlowers Reviews

1.6 Rating 2,785 Reviews
13 %
of reviewers recommend FromYouFlowers
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About FromYouFlowers:

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

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Phone:

800-838-8853

Location:

143 Mill Rock Road East,
Old Saybrook
Connecticut
06475

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I'm from Costa Rica. I purchased fromyouflowers.com an order for my girlfriend on 2/15/24 for Valentine's day. I selected the Deluxe bouquet with 3 ballons, big teddy bear, big box of chocolates and a V-day's card. All to a total of $155. My gf received the order on 2/16/24. The condition and quality of the order was horrible. The bouquet had barely 4 roses and a couple other random flowers, it came with only 1 DEFLATED balloon when I paid for 3 and it didn't even come with the V-days card. The flowers did not look fresh and somewhat deteriorated, soggy and had dark edges. I immediatly request to chat with this vendor to request a full refund to my original payment method, only be offered a 30% refund. I escalated this with their supervisor and after being transfered multiple times, I was ensured a full refund in the next 3 business days. Next day 2/17/24, I receive an email saying "Thank you for your recent order. Please accept our apologies, as we were notified by our credit card processing company that your banking institution is unable to process the refund offered on your order successfully. Typically this is caused by the card linked to the account being lost or stolen. Therefore, we will be issuing you a gift certificate for 155.18 dollars to equal the amount of the refund offered on your order. You should receive this gift certificate via email in 1-3 business days." I called my bank, the transaction was on hold and they said the only ones who had the authority to cancel or refund at the moment is fromyouflowers.com. I chatted again with them to only be given a bunch of excuses for hours and no resolution but a gift card or a check in the mail that are useless to me as I do not reside in the USA. This business is a complete fraud and full of false advertising, DO NOT BE FOOLED by their wesite. Horrible customer service and complete scam. I will file a claim with the fraud department from my bank once the payment goes through and I will make sure to report these people in all social media platforms and consumer websites so this business does not continue to operate freely without any consequences.
FromYouFlowers 1 star review on 17th February 2024 FromYouFlowers 1 star review on 17th February 2024
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Posted 1 year ago
Scam company do not order
Helpful Report
Posted 1 year ago
Ordered flowers for my wife on Valentine’s Day, no flowers. Wrote the company and they said they were investigating and would get back to me. Still no flowers, still no call but they had no problem taking my money. I would not order flowers from this company, I usually order from 1800flowers, thought I would give this company a shot. Non existent customer service
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Posted 1 year ago
Ordered flowers for my mom on her anniversary, as my dad has passed away. No delivery on the designated date. I called and spoke with someone in what seemed to be a call center in india. Delivery was guaranteed for the next day. Still no flowers. I'm so upset I couldn't maintain my dad's loving tradition to my mom.
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Posted 1 year ago
I received a call at 9:00pm the night before the funeral to tell me the flowers were not delivered. I was offered a 30% refund and delivery 3 days later. Absurd! After 15 minutes of deliberation I received a full refund. Just a terrible business practice.
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Posted 1 year ago
HORRIBLE experience with this company. They should be shut down. My boyfriend ordered flowers over the summer for me as a surprise never showed up. Called and complained and they showed up two days later. He ordered flowers on the 12th to be delivered on the 13th. Never showed up to this day. YET says they delivered them. Do not recommend AT ALL. We. will use a more reliable company.
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Posted 1 year ago
They are the most unreliable floral delivery company I have ever dealt with I received an email on Valentine's Day that the flowers I ordered for my mother were delivered when they were never delivered I called on that day the next day and the day after to find out when the flowers would be delivered and never really received a reply only to be told oh they're going to be redelivered when they were never delivered to begin with. HORRIBLE COMPANY!!!!!!!!! BUYER BEWARE!!!!!!!!!!!!!!!!!!!! If I could write my review and give them a zero that's what it would be
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Posted 1 year ago
I bought flowers for same day delivery. They were for a death. It’s 3 days later and they still are not delivered. Customer service apologized profusely and stated that they would be delivered by 6 pm tonight. I’ve called twice, only to be told that a local florist couldn’t deliver. Very disappointing. I could have delivered them myself by now.
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Posted 1 year ago
This is by far the worse place to order flowers. I will never order or recommend anyone to purchase from here. I ordered roses and balloons for my grandmother for her birthday she never received them. They emailed me stating they will send the flowers a week later absolutely not refund my coins thanks but no thanks never again please don’t waste your time with these ppl
Helpful Report
Posted 1 year ago
My experience with FromYouFlowers was utterly disappointing. I ordered flowers for my mother-in-law and my mother on January 15th, with delivery dates scheduled for February 9th and February 14th, respectively. However, what arrived fell far short of expectations. The flowers for my mother-in-law bore no resemblance to the picture advertised; they were wilted and already dying. Despite assurances of a replacement, we are still waiting for the promised fresh bouquet. As for my mother's flowers, they failed to arrive on Valentine's Day as requested. After numerous discussions with the company, they were finally delivered today. However, the so-called "upgraded" bouquet, promised for their failure to provide when requested, was a mere disappointment – consisting of just five small sunflowers, for which I paid $70. This was far from what was promised or expected, especially given the delay. In hindsight, I regret not being able to give them a rating of 0. I will never consider purchasing from them again.
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Posted 1 year ago
This company is definately a scam! I order from them for Valentine’s Day. They never came. They kept lying. They really need to be reported and put out of business. They steal your money. I did ask for a refund and waiting for it. I already reported a claim on them on my card because i just dont trust them. It was my first time ordering from this scam place! I will never ever order from this place again. I hope they are caught very soon. I wish i can give zero stars! Never order from them!!
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Posted 1 year ago
Husband ordered flowers for me for Valentine's which never got delivered to my job. Agent told my husband that they were going to be delivered the next day after Valentine's Day which still didn't get delivered. He paid extra for the flowers to be delivered on time for Valentine's Day and service never was rendered .
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Posted 1 year ago
My husband ordered 2 wks before Valentine's Day for my arrangement. It has yet to arrive. Save yourself from having to order through a 3rd party website. Call a local florist for a guarantee delivery date.
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Posted 1 year ago
I ordered a beautiful arrangement of flowers for my best friend's special birthday. When she sent me a picture of the arrangement she received, I was very upset. It looked nothing like what I ordered!! I called the company where they offered me a partial refund or a gift card ( lol, no gift card, since I will never order from them again!) I was able to get a 50% refund. But that doesn't make the disappointment go away.
FromYouFlowers 1 star review on 15th February 2024 FromYouFlowers 1 star review on 15th February 2024
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Posted 1 year ago
I placed my order on a Monday for flowers to be delivered on Valentines Day for my wife at her place of employment on Wednesday. They never showed. The next day, Thursday, I called them and after they tried to upgrade my order I explained I just want my money back as Valentines Day is now over. They did finally reimburse my CC but I will never use them again.
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Posted 1 year ago
Bunch of scammers, i placed an order to be delivered on February 14th, it's already February 15th at 1:02PM and no delivery, i called and they told me that if the flowers dont get delivered today that i should call them tomorrow, do not do buisness with this company
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Posted 1 year ago
This place really sucks. They are the biggest liars. They do not have any customer service. Cannot understand the people when you call. This is so wrong disappointing so many people. I ordered for Valentines day. Have not seen anything, get form email back when contacted by email and called 10 times cannot understand people due to heavy accent. Reporting this..
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Posted 1 year ago
I ordered flowers the day before Valentines Day and was charge for same day/weekend delivery. Then I was charged service and handling fee of $14.99. My total bill was $63.94. Well Valentines Day came and went with no delivery. So I called and it took forever for someone to tell me they had a lot of deliveries. If you can't handle the volume DON'T TAKE THE ORDERS! All said and done they were going to refunded me $5.32 but just looked at me bank account and the took it out of my account. WHAT A BUNCH OF SCAMMERS !!!!!!
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Posted 1 year ago
WOW! I ordered flowers on Jan. 23 to be delivered Feb 14 for my son's anniversary. Not only did they not deliver them, they did NOT bother to tell me they were not even going to deliver them. Only found out after several calls to customer service that no one was available in that area. I sent flowers to that address many times from them before. They say guaranteed 1 day delivery but can't even deliver flowers ordered 3 weeks in advance. Right! Very irritated. This florist cannot be trusted.
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Posted 1 year ago
I ordered a large bouquet of flowers (before 10:15 am) to be delivered same day and paid the additional delivery fee. By 9:15 pm, they were not delivered. I tried to reached out to customer service without a reply. So I sent a message asking for a refund. At 8:00 am the following morning, they arrived and were not what I ordered. Then I received the delivery message that they were delivered the day before. Called customer service and not only would they NOT give me a full refund (guess they do not ensure the 100% guarantee) but would only return me the extra I paid for same day delivery. I bought a bouquet at Trader Joe's for $12.99 that was bigger and cheaper that this place. NEVER use them again!
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Posted 1 year ago
FromYouFlowers is rated 1.6 based on 2,785 reviews