“My delivery never came to the place, I asked if they did delivery same day and they said yes. A family member funeral was yesterday, the ceremony/service at church at 4pm. The next day today someone call me to ask if they can do the delivery. I’m so upset trusting this business”
“Creepy Experience & Zero Accountability
I’ve received multiple flower deliveries from fromyouflowers.com with no name only notes like: “Smile” or “It’s me again I hope you had a good week” — just anonymous. At first, I thought it might be sweet. But after the couple of times, it started feeling seriously creepy. I called the company asking for information about the sender. They refused, saying they needed the sender’s consent. Apparently, he said no — so they left me in the dark.
I even went to the police. An officer called them on my behalf, and still, same answer: We need a search warrant.
So let me get this straight — a woman expresses concern over being targeted by a possible stalker, and this company prioritizes the anonymity of a stranger over her safety? That’s straight-up trash behavior.
Do not do business with them. They enable harassment under the guise of “privacy.” I wouldn’t trust them with anything.”
“I am very disappointed with their service. Ordered delivery of flowers to hotel and paid for same day delivery. They didn't managed to deliver and the only solution was apologize and refund.
Will not recommend.”
“Deeply disappointed with this company. I ordered a sympathy arrangement with beautiful white and purple flowers. One then did arrive when I was told and two she received something not even close!! Red flowers they refunded me $3 for not arriving on time and $8 for sending the wrong arrangement which is completely unacceptable AGAIN was not even close to what I ordered! You could not understand the lady. Don’t use them they do not provide 100% or your money back.”
“They don’t even deserve one star reviews. Ordered the flowers for my son’s picnic with his girlfriend. These were supposed to be white and pink lilies but this is what I got….”
“DO NOT ORDER from these people! I gave them a second chance and they filed that up too. I paid extra for expedited delivery still not received! It took me almost a month to get my refund!!!”
“Same day service on their website does not mean "SAME DAY SERVICE". I ordered my wreath the night before the funeral and I got an email 2 hours before the visitation saying I was not going to be receiving the wreath.”
“Terrible! Took my money for expedited delivery, did not deliver the flowers. Never again. Called the 800 number and you cannot understand the person on the other line.”
“I ordered a basket for some special friends in another state. The next day, I received confirmation that the package had been delivered. However, when I contacted everyone waiting for the package at the designated location, I discovered that no one had received it.
I then reached out to the customer service of “FOR YOU FLOWERS.” They informed me that the package had been delivered by hand and suggested I check with the office over the apartment building. Unfortunately, the apartment building doesn’t have an on-site office.
I had provided the apartment number so that people would be expecting my package. As a result, I received numerous calls from the customer service department as I tried to understand what had gone wrong. They offered to redeliver the package, but I didn’t want to lose my money, so I opened a case on PayPal.
I felt compelled to do this because I had spent a significant amount of money trying to make nice gift for my friends. After they informed me that they would redeliver the package, they suddenly informed me that they were unable to deliver it due to an open dispute.
This is puzzling because the redelivery was scheduled eight hours before the dispute was opened. Did they call the carrier and cancel the redelivery, or did they simply not send for a new delivery? This entire situation appears to be a scam.
Rest assured, I will never order from this company again.”
“Ordered memorial flowers, florists arrangement, extra $ for early delivery, to a place they have delivered to before. Next day they sent an email saying they can't deliver. Called and was told 'there's no one who can deliver to that address', an address they have on file and have delivered to before.
Had to request the refund.”
“I am devastated. If you will look at the picture, the flowers she received are in the tall vase put in there like a 5 yr old, not arranged or cut or anything. These were delivered to her place of work and I am embarrassed for me and for her. I have never had something so crappy show up from any other company I ordered from. I will never order from you again and you should call the florist that delivered those and chew them out.”
“What I saw online was completely different than what arrived. All different colors, types of flowers, etc. All flowers are weak and wilted. Vase was too small. I paid for “deluxe” but this is nowhere near it. Awful and embarrassing. Will not purchase again. About all I can say is it arrived on the correct day.”
“Stop please order from somewhere with reputable services. I place an order for valentines didn't get delivered. Manager told me on 2/15 that delivered address was too far from the flower shop to be delivered. Even tho tracking showed out for delivery all day. Very disappointing. Customer service was rude and hang up on me when I told her taking someone money and not delivering is bad business practices.”
“If I could give no stars, it would be a more accurate review.
Flowers arrived dry, no water tubes, no oasis. They had been packaged 4 days before. YouFlowers apologized, said they'd resend and has not yet. The vase was dirty and way oversized. Of 16 stems, one opened. When I thought I'd peel off the outside petals, beneath were dead brown.
Don't use this company unless you want to be embarrassed.”
“Misleading website where delivery address was given, same-day delivery promised snd and a premium paid for a morning delivery slot, then once the order was paid and confirmed the delivery date was changed. In following up, the company simply said that same day delivery was only in London. Suggest avoiding.”
“Horrible.... flowers were not even close to what I ordered... didn't get vase i pd for. Won't respond to emails...avoid at all cost ! Included pics of what I ordered and what I got...”
“Flowers were not delivered on time and wanted to offer 50% discount for it to be delivered 3 days later. Not right! Flowers are typically for a special occasion and they blew it!”
